Windows Not Recognizing Battery

[The Snuggler]

Hi all,

 

I just bought an Asus Transformer Mini for note taking at work. I travel often and it's easier to take notes as I work with a lightweight device such as this. I just opened it today and am unfortunately already having problems. Initially, the device would not turn on; even after a charge. I did a bunch of Googling and I got it to turn on by holding the power button down for 20sec. This seems to be the only way it will stay on as well, so I've currently got a rubber band wrapped around the power button to force it on. I've also noticed the battery icon is not listed in the tray, and given the power button issue, Google and I have been able to determine it is a lack of Windows recognizing the battery. Given that I can't remove the battery and reset it, how do I fix this issue?

 

Thank you!

-Steven

[captain_to_fire]

Have you tried to reset your PC? 

 

Start>Settings>Update & security>Recovery>Reset this PC>click "Get started"

[The Snuggler]

I have not. Will I need to go through all of the windows updates again?

 

The only reason I ask is that I'm currently waiting for the battery to drain, and I can't see any battery percentage, so I don't want it to turn off mid-update.

[Enderman]

Just clean install windows.

[The Snuggler]

Okay I did a clean install of Windows. I still have the same issue though. Any thoughts?

[The Snuggler]

I did some research and fixed the issue. For those who get the same problem, this is what I did to fix it.

 

"All you need is to tape the power button with a regular tape in pressed (turned on) position. The laptop will turn on in 20-30 seconds and then you need to connect it wifi, then open any browser, open youtube.com and play any video. The main reason for that is to discharge the battery fully as quick as possible, so all firmware settings an glitches will be reset. When the battery is discharged and the tablet is turned off you need to leave it turned off for about an hour and still keep the power button taped. In an hour you can untape the power button and plug in the charger. In an hour of charging you can turn on the laptop and it will work well as new."

 

I appreciate the replies of those who helped.