Posted September 17, 2017 HI Everyone, since a few days my computer doesn't run stable anymore. The problem is, that the screens randomly turn black/off. The Computer doesn't respond to any input anymore, but e.g. Music is still playing and audible. Hard resetting is the only thing working. After that the Computer is working again. This mostly happens while playing games. All temps are fine. CPU is in the low 60s and GPU in the low 50s. Because the problem occurs randomly i can't realy debug it any further. Does anyone have an idea what could cause the problem or how i can debug this ? A friend of mien suggestet it could be the power supply. The power supply is an 5 year old beQuiet 900W. The GPU is an EVGA Titan X on water And the CPU is an 4930k @ 4GHz on water. For the last year the system was running stable and smooth. So i don't think the Overclock is causing the problems. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 17, 2017 9 minutes ago, surtursrevenge said: HI Everyone, since a few days my computer doesn't run stable anymore. The problem is, that the screens randomly turn black/off. The Computer doesn't respond to any input anymore, but e.g. Music is still playing and audible. Hard resetting is the only thing working. After that the Computer is working again. This mostly happens while playing games. All temps are fine. CPU is in the low 60s and GPU in the low 50s. Because the problem occurs randomly i can't realy debug it any further. Does anyone have an idea what could cause the problem or how i can debug this ? A friend of mien suggestet it could be the power supply. The power supply is an 5 year old beQuiet 900W. The GPU is an EVGA Titan X on water And the CPU is an 4930k @ 4GHz on water. For the last year the system was running stable and smooth. So i don't think the Overclock is causing the problems. Firstly I'd recommend posting full specs. of your PC via CPU-Z (I think). Then you should consider trying a different monitor, cable and graphics card to see if it's the monitor, cable or graphics card that's failing. You probably wouldn't be able to know if it was/not responding to input without any form of output. If they are failing change them. If not then consider reducing your over clock just to be sure because when you start playing new games that require more out of your graphics card, you'll find that there can be unusual temperatures which cause your graphics card to turn off to prevent damage. Good Luck and tell us all how you get on with your tests. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 17, 2017 Author 1 minute ago, riobear1 said: Firstly I'd recommend posting full specs. of your PC via CPU-Z (I think). Then you should consider trying a different monitor, cable and graphics card to see if it's the monitor, cable or graphics card that's failing. You probably wouldn't be able to know if it was/not responding to input without any form of output. If they are failing change them. If not then consider reducing your over clock just to be sure because when you start playing new games that require more out of your graphics card, you'll find that there can be unusual temperatures which cause your graphics card to turn off to prevent damage. Good Luck and tell us all how you get on with your tests. I will post the specs later on. There are 3 different monitors connected, all turn black at the same time. On one monitor i watched temps while playing Everything is fine with the temps. I know the pc is not responding, because the music was still running, but pressing the media keys (normaly working) did not. And it was no new game. I was just playing cs go as usual. This worked for the last year, so i see no reason why it should stop working now As mentiond before all temps are fine Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 17, 2017 Thanks for that note, First lets get info. together - You clearly are using a graphics card not Integrated graphics. Let's narrow what could be the issue: Graphics Card's giving up. PSU is giving up. Motherboard is failing. We can safely say it's not the monitors or cables because if they all go off together then it must be internal. The graphics card probably isn't failing if you include the notice that input is not working. A lack of power could cause the GFX card to stop working as intended and cut power to keyboards. and the motherboard could be failing and giving up at lower temperatures than standard due to wear and tear. I'd consider trying a different power supply if you have one spare. If not you could try the graphics card in a spare motherboard. If you have no spares I'd recommend having a look at the GFX card and Motherboard if they show anything have them looked at closer. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 21, 2017 Author Today i did some testing and was running some Stresstests. I simultaneously run a CPU and GPU stresstest pinning both components at 100% usage. This test was runnning for about 4 houres. Everything was fine. PC was still running and the temps for the CPU and GPU stayed in the loe 50s. Because of this I think every hardware component is fine. As my problem only occoured while playing cs go it might be a software bound problem. Today I noticed that a new nvidia driver was available. So I updated the driver to the latest version. Today and in the next few days i don't have time to play some cs go roundes. But this mabey will fix the problem I will keep you informed if this is the solution to my problem Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 24, 2017 Author Today i played a few rounds CS GO and my problem still persists .... What else could cause a Problem ? Does anyone have another idea how to debug this ? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 24, 2017 Author CPU-Z TXT Report ------------------------------------------------------------------------- Binaries ------------------------------------------------------------------------- CPU-Z version 1.80.1.x64 Processors ------------------------------------------------------------------------- Number of sockets 1 Number of threads 12 APICs ------------------------------------------------------------------------- Socket 0 -- Core 0 -- Thread 0 0 -- Thread 1 1 -- Core 1 -- Thread 0 2 -- Thread 1 3 -- Core 2 -- Thread 0 4 -- Thread 1 5 -- Core 3 -- Thread 0 6 -- Thread 1 7 -- Core 4 -- Thread 0 8 -- Thread 1 9 -- Core 5 -- Thread 0 10 -- Thread 1 11 Timers ------------------------------------------------------------------------- ACPI timer 3.580 MHz Perf timer 3.320 MHz Sys timer 1.000 KHz Processors Information ------------------------------------------------------------------------- Socket 1 ID = 0 Number of cores 6 (max 6) Number of threads 12 (max 12) Name Intel Core i7 4930K Codename Ivy Bridge-E Specification Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz Package (platform ID) Socket 2011 LGA (0x2) CPUID 6.E.4 Extended CPUID 6.3E Core Stepping S0/S1 Technology 22 nm TDP Limit 130.0 Watts Tjmax 95.0 °C Core Speed 3999.1 MHz Multiplier x Bus Speed 40.0 x 100.0 MHz Rated Bus speed 3199.3 MHz Stock frequency 3400 MHz Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX L1 Data cache 6 x 32 KBytes, 8-way set associative, 64-byte line size L1 Instruction cache 6 x 32 KBytes, 8-way set associative, 64-byte line size L2 cache 6 x 256 KBytes, 8-way set associative, 64-byte line size L3 cache 12 MBytes, 16-way set associative, 64-byte line size Max CPUID level 0000000Dh Max CPUID ext. level 80000008h Cache descriptor Level 1, D, 32 KB, 2 thread(s) Cache descriptor Level 1, I, 32 KB, 2 thread(s) Cache descriptor Level 2, U, 256 KB, 2 thread(s) Cache descriptor Level 3, U, 12 MB, 32 thread(s) FID/VID Control yes Turbo Mode supported, enabled Max non-turbo ratio 34x Max turbo ratio 40x Max efficiency ratio 12x Min Power 60 Watts O/C bins unlimited Ratio 1 core 40x Ratio 2 cores 40x Ratio 3 cores 40x Ratio 4 cores 40x Ratio 5 cores 40x Ratio 6 cores 40x Ratio 7 cores 36x Ratio 8 cores 36x Temperature 0 44 degC (111 degF) (Package) Temperature 1 42 degC (107 degF) (Core #0) Temperature 2 39 degC (102 degF) (Core #1) Temperature 3 42 degC (107 degF) (Core #2) Temperature 4 38 degC (100 degF) (Core #3) Temperature 5 40 degC (104 degF) (Core #4) Temperature 6 44 degC (111 degF) (Core #5) Voltage 0 1.32 Volts (VID) Power 00 39.03 W (Package) Power 01 29.75 W (IA Cores) Power 02 9.28 W (Uncore) Clock Speed 0 3999.07 MHz (Core #0) Clock Speed 1 3999.07 MHz (Core #1) Clock Speed 2 3999.07 MHz (Core #2) Clock Speed 3 3999.07 MHz (Core #3) Clock Speed 4 3999.07 MHz (Core #4) Clock Speed 5 3999.07 MHz (Core #5) Core 0 max ratio 40.0 (effective 40.0) Core 1 max ratio 40.0 (effective 40.0) Core 2 max ratio 40.0 (effective 40.0) Core 3 max ratio 40.0 (effective 40.0) Core 4 max ratio 40.0 (effective 40.0) Core 5 max ratio 40.0 (effective 40.0) Chipset ------------------------------------------------------------------------- Northbridge Intel Ivy Bridge-E rev. 04 Southbridge Intel X79 rev. 06 Graphic Interface PCI-Express PCI-E Link Width x16 PCI-E Max Link Width x16 Memory Type DDR3 Memory Size 16 GBytes Channels Dual Memory Frequency 933.2 MHz (1:14) CAS# latency (CL) 9.0 RAS# to CAS# delay (tRCD) 10 RAS# Precharge (tRP) 9 Cycle Time (tRAS) 27 Row Refresh Cycle Time (tRFC) 243 Command Rate (CR) 2T Host Bridge 0x0E00 Memory SPD ------------------------------------------------------------------------- DIMM # 1 SMBus address 0x50 Memory type DDR3 Module format UDIMM Manufacturer (ID) Corsair (7F7F9E0000000000000000) Size 8192 MBytes Max bandwidth PC3-10700 (667 MHz) Part number CMP16GX3M2X1866C9 Number of banks 8 Nominal Voltage 1.50 Volts EPP no XMP yes XMP revision 1.3 AMP no JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency JEDEC #1 6.0-6-6-17-22 @ 457 MHz JEDEC #2 7.0-7-7-20-26 @ 533 MHz JEDEC #3 9.0-9-9-24-33 @ 666 MHz XMP profile XMP-1866 Specification PC3-14900 Voltage level 1.500 Volts Min Cycle time 1.071 ns (933 MHz) Max CL 9.0 Min tRP 9.63 ns Min tRCD 10.70 ns Min tWR 15.00 ns Min tRAS 28.86 ns Min tRC 50.63 ns Min tRFC 260.00 ns Min tRTP 7.50 ns Min tRRD 7.50 ns Command Rate 2T XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage) XMP #1 6.0-7-6-18-32-2T @ 622 MHz (1.500 Volts) XMP #2 9.0-10-9-27-48-2T @ 933 MHz (1.500 Volts) DIMM # 2 SMBus address 0x54 Memory type DDR3 Module format UDIMM Manufacturer (ID) Corsair (7F7F9E0000000000000000) Size 8192 MBytes Max bandwidth PC3-10700 (667 MHz) Part number CMP16GX3M2X1866C9 Number of banks 8 Nominal Voltage 1.50 Volts EPP no XMP yes XMP revision 1.3 AMP no JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency JEDEC #1 6.0-6-6-17-22 @ 457 MHz JEDEC #2 7.0-7-7-20-26 @ 533 MHz JEDEC #3 9.0-9-9-24-33 @ 666 MHz XMP profile XMP-1866 Specification PC3-14900 Voltage level 1.500 Volts Min Cycle time 1.071 ns (933 MHz) Max CL 9.0 Min tRP 9.63 ns Min tRCD 10.70 ns Min tWR 15.00 ns Min tRAS 28.86 ns Min tRC 50.63 ns Min tRFC 260.00 ns Min tRTP 7.50 ns Min tRRD 7.50 ns Command Rate 2T XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage) XMP #1 6.0-7-6-18-32-2T @ 622 MHz (1.500 Volts) XMP #2 9.0-10-9-27-48-2T @ 933 MHz (1.500 Volts) DIMM # 1 Graphics ------------------------------------------------------------------------- Number of adapters 1 Graphic APIs ------------------------------------------------------------------------- API NVIDIA I/O API NVIDIA NVAPI Display Adapters ------------------------------------------------------------------------- Display adapter 0 ID 0x1080200 Name NVIDIA GeForce GTX TITAN X Board Manufacturer EVGA Corp. Revision A1 Codename GM200 Technology 28 nm Memory size 12 GB Memory type GDDR5 PCI device bus 2 (0x2), device 0 (0x0), function 0 (0x0) Vendor ID 0x10DE (0x3842) Model ID 0x17C2 (0x2999) Performance Level 0 Core clock 925.5 MHz Memory clock 3505.5 MHz Win32_VideoController AdapterRAM = 0xFFF00000 (4293918720) Win32_VideoController DriverVersion = 22.21.13.8569 Win32_VideoController DriverDate = 09/16/2017 Monitor 0 Model ASUS VH242H () ID ACI24F3 Serial 9BLMTF069574 Manufacturing Date Week 47, Year 2009 Size 23.4 inches Max Resolution 1920 x 1080 @ 60 Hz Horizontal Freq. Range 30-85 kHz Vertical Freq. Range 55-75 Hz Max Pixel Clock 160 MHz Gamma Factor 2.2 Monitor 1 Model ASUS PB287Q () ID ACI28A3 Serial Manufacturing Date Week 33, Year 2014 Size 27.8 inches Max Resolution 3840 x 2160 @ 59 Hz Horizontal Freq. Range 24-160 kHz Vertical Freq. Range 30-80 Hz Max Pixel Clock 600 MHz Gamma Factor 2.2 Monitor 2 Model LCD195VXM+ (NEC Technologies) ID NEC66C1 Serial 71C02714NB Manufacturing Date Week 1, Year 2007 Size 19.1 inches Max Resolution 1280 x 1024 @ 60 Hz Horizontal Freq. Range 31-81 kHz Vertical Freq. Range 56-75 Hz Max Pixel Clock 140 MHz Gamma Factor 2.2 This is the CPU-Z Export of my hardware Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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