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Solved - Ryzen/Win7 cannot see M.2 SSD

D1398342003

I'm running Windows 7 on an R7 1700 / Asus Crosshair Hero VI with the latest bios and drivers. My PCIE M.2 SSD shows up in the bios but Win7 doesn't see it. Device Manager reports no unidentified devices.

 

I'm not sure if I'm missing a driver or have the M.2 SSD configured incorrectly. Anyone have advice for how I can troubleshoot this?

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I think I remember hearing Ryzen doesn't support Windows 7/8? Somebody said that it only works with Win10, or is that just Intel Kaby Lake? Other than this, I have no idea what is causing the problem...

Computer engineering grad student, cybersecurity researcher, and hobbyist embedded systems developer

 

Daily Driver:

CPU: Ryzen 7 4800H | GPU: RTX 2060 | RAM: 16GB DDR4 3200MHz C16

 

Gaming PC:

CPU: Ryzen 5 5600X | GPU: EVGA RTX 2080Ti | RAM: 32GB DDR4 3200MHz C16

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Ryzen does not support Windows 7 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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Just now, DrMacintosh said:

Ryzen does not support Windows 7 

I've been using Win7 on Ryzen for the last 3 months, and Asus offers drivers for Win7. I just haven't gotten the M.2 device to work. Other people have, and I can't seem to manage to replicate their fix.

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You'll need Microsoft's NVMe hotfix. https://support.microsoft.com/en-us/help/2990941/update-to-add-native-driver-support-in-nvm-express-in-windows-7-and-wi

 

Either bake it in with software like NTLite, or install Windows on a SATA drive of some sort, install the hotfix, and clone the drive to the SSD

Edited by dangeredwolf
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1 minute ago, D1398342003 said:

Thanks man! That fixed it.

perfect. Just beware that Microsoft doesn't officially support Ryzen or Kaby Lake on anything earlier than Windows 10, and they like to break windows updates on those platforms occasionally.

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Just now, dangeredwolf said:

perfect. Just beware that Microsoft doesn't officially support Ryzen or Kaby Lake on anything earlier than Windows 10, and they like to break windows updates on those platforms occasionally.

Oh I know, but I've got no instability from Win7, so no problems there, and I just ran windows update today, after getting that unofficial open-source patch that prevents Microsoft from seeing the correct CPU.

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