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CrystalDiskInfo shows 3 errors with the drive. What to do?

TheNaitsyrk
By TheNaitsyrk
in Storage Devices
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Hiho,

 

I bought this drive on E-Bay (yes I know I shouldn't but price was really good) and when I installed it and checked it with CrystalDiskInfo these things came up. Should I be worried? Seller never told me about these issues therefore will I be able to get my money back? Cheers!

caution2.png

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

Laptop: MSI Titan GT77HX V13, RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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Since all the issues are with Bad sectors what I would recommend is to just format the drive in windows, but make sure  to uncheck the Quick format option, without quick format windows will check all the sectors and hopefully correct your problem.

 

Doing a non-quick format may take a very long time depending on the size of your drive so be patient but it should fix your issues

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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Just now, LeviBW said:

Since all the issues are with Bad sectors what I would recommend is to just format the drive in windows, but make sure  to uncheck the Quick format option, without quick format windows will check all the sectors and hopefully correct your problem.

 

Doing a non-quick format may take a very long time depending on the size of your drive so be patient but it should fix your issues

I will try that, thanks a lot! 

Although, there is one reported uncorrectable error so I'm not too happy about that, but we'll see one DSKCHK finished and when I format it.

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

Laptop: MSI Titan GT77HX V13, RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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25 minutes ago, LeviBW said:

Since all the issues are with Bad sectors what I would recommend is to just format the drive in windows, but make sure  to uncheck the Quick format option, without quick format windows will check all the sectors and hopefully correct your problem.

 

Doing a non-quick format may take a very long time depending on the size of your drive so be patient but it should fix your issues

Also, there is "Reported Uncorrectable Error" so I don't think that can be fixed?

Main PC:

CPU: Intel Core i9 13900KS SP 116 (124P-102E) (6.1Ghz P-Cores 4.8Ghz E-cores) MC SP 88

CPU Voltage: LLC8 1.525V (real voltage 1.425V + - Temps 85-90 P-Cores, 70-73 E-cores)

Cooled by: Supercool Direct Die 14th gen full nickel

Motherboard: Z790 ASUS Maximus Apex Encore

RAM: GSkill TridentZ 2x24GB DDR5 8600Mhz CL38 (OC from 8000Mhz CL40)

GPU: RTX MSI 4090 Suprim X with EKWB waterblock

Case: My own case fabricated out of aluminium and wood

Storage: 4x 2TB Sarbent Rocket Plus Gen 4.0 NVMe, 1x External 2TB Seagate Barracuda (Backup)

WiFi: BE202 WiFi 7 Tri-Band card module

PSU: Corsair AX1600i with custom black and red cables with 2x Corsair 5V+ Load Balancer

Display: Samsung Oddysey G9 240Hz Ver. 5120x1440 with G-Sync and Freesync Premium Pro 1008 Firmware Ver, and 1x Electriq USB C 1080p 15'8 inch IPS portable display for temperature and stats, MSI 23'8 144Hz G-Sync

Fan Controllers:  6x AquaComputer Octo with 5 temperature sensors

Cooling: Three Custom Loops:

1st Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for GPU only cooling with 2x Koolance QDC3, red coolant

2nd Loop: 5x 480mm XE CoolStream radiators with 1x Revo D5 RGB pump and 1x Rajintek Antila D5 Evo RGB pump for CPU only cooling with 2x Koolance QDC3, purple coolant

3rd Loop: 1x 240mm PE CoolStream radiator with 1x EKWB Revo D5 pump (RAM ONLY)

Total: 5x pumps and 13x radiators 50x 3000RPM Noctua Industrial fans

Keyboard: Razer BlackWidow V3 RGB - Green switches

Sound: Logitech Z680 5.1 THX Certified 505W Speakers

Mouse: Razer Basilisk Ultimate Wireless with charging dock

Piano: Yamaha P155

Phone: Oppo Find X5 Pro

Camera: Logitech Brio Pro 4K

VR: Oculus Rift S

External SSD: 256GB Overclocking OS

Laptop: MSI Titan GT77HX V13, RTX 4090 175W, i9 13980HX OC: P-Cores 5.8Ghz 3 cores and 5.2Ghz 5 cores and E-Cores 4.3Ghz, 192GB of RAM @5600Mhz @3600 (chipset limit),

12TB (3x4TB) of NVMe, 17'3 inch 4K 144Hz MiniLED screen, 4x 17'3 ASUS portable USB-C Monitors 240Hz, Creative Sound Blaster G6 Sound Card, Portable 16TB NVMe in TB4 enclosures (8x2TB), Razer Basilisk Ultimate Wireless with charging dock gaming mouse, Keychron K3 gaming keyboard with blue switches low profile, Logitech Brio 4K Webcam.

Hand held: ROG Ally with XG Mobile RTX 3080 with Keychron K3 low profile keyboard (Blue Switches) and Razer Hyperspeed V3 mouse and 4TB NVMe upgrade (WDBlack SN850X), with 100W 20000Mah power bank and portable monitor ROG XG17AHP 17'3 inch 240Hz with built in battery, and 518Wh Power station for Camping.

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