Jump to content

My Swiftech H220X failed so I warranted it, they only gave me a new pump - this is ok?

Mattr567
 Share
Posted

So the pump failed on my H220X (not the X2) I was within the 3 year warranty so I RMA'd it and they accepted. No need to send it back or anything.

 

I was expecting a whole new unit since it's a AIO and all, not a custom loop or just one of their pumps etc. I hadn't messed with it either, it was completely factory. Their pumps only have a 2 year warranty fyi.

 

I was surprised to see that they only sent me a new pump. This doesn't seem normal. My product failed, don't I expect a whole new one? Not just dump the part and have the customer fix it themselves? o.O I'm pretty sure other makers like Corsair would have sent me a whole new unit. What should I do? Is this normal?

 

Thanks for the help.

Project Cobalt: 

CPU: AMD FX 8370 Motherboard:

Asus M5A97 R2.0

RAM: G.Skill Ares 16GB (2x8GB) DDR3 2133 GPU:

Gigabyte GTX 970 G1 Gaming Case: NZXT H440 (Blue)

Storage: Samsung 840 EVO 256GB +  2x 1TB WD Cavier Blue

PSU: Corsair 750G2 

CPU Cooler: Swiftech H220X

Keyboard: Model M + a lot of others 

Mouse: Logitech G502
 

Vintage Gaming PC: AMD Athlon T-Bird 800Mhz, Gainward nVidia Ti200 128MB, 512MB Crucial RAM DDR, Compaq ASPEN 2 OEM Board, Soundblaster Live! 5.1, Windows 98SE

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
3 minutes ago, Mattr567 said:

would have sent me a whole new unit

It's a different situation, an h60 is completely closed loop so they can't just send a new pump.  If the pump on your unit failed, you get a new pump.

Want to custom loop?  Ask me more if you are curious

 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Custom Loop and Exotic Cooling

×