Posted May 14, 2017 Hi, I'm working on my sister's computer right now. Specs are i7-4790k, Asus Z97-A/USB 3.1, Gigabyte Windforce GTX 970, Corsair R750i, Crucial 480 GB BX200 SSD, Coolermaster Hyper 212 Evo, Crucial Ballistix 8GBx2 DDR3 Ram, Seagate 2TB HDD, originally running Windows 10 pro 64 bit. Computer is a little over 2 years old, originally built in December of 2015. Starting last November, it would randomly freeze up, no mouse movement, no clock movement, completely frozen. We have gone through and updated all drivers and BIOS, as well as check all connection inside the PC. When attempting to get into the BIOS, it again will freeze. We went back to 8.1 84 bit and had no issues. However, my sister has some software she needs that she only has windows 10 keys for. Just looking for any possibilities for what could actually be wrong. Thanks! CPU: i7-4770k CPU Cooler: NH-D14 RAM: Crucial Ballistix Sport 8gb GPU: EVGA Superclocked 780 ti MOBO: ASUS Maximus VI Gene PSU: Corsair RM 850 Case: Bitfenix Prodigy M Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 Could it be overheating and causing a thermal shutdown? Main System: Phobos AMD Ryzen 7 2700 (8C/16T), ASRock B450 Steel Legend, 16GB G.SKILL Aegis DDR4 3000MHz, AMD Radeon RX 570 4GB (XFX), 960GB Crucial M500, 2TB Seagate BarraCuda, Windows 10 Pro for Workstations/macOS Catalina Secondary System: York Intel Core i7-2600 (4C/8T), ASUS P8Z68-V/GEN3, 16GB GEIL Enhance Corsa DDR3 1600MHz, Zotac GeForce GTX 550 Ti 1GB, 240GB ADATA Ultimate SU650, Windows 10 Pro for Workstations Older File Server: Yet to be named Intel Pentium 4 HT (1C/2T), Intel D865GBF, 3GB DDR 400MHz, ATI Radeon HD 4650 1GB (HIS), 80GB WD Caviar, 320GB Hitachi Deskstar, Windows XP Pro SP3, Windows Server 2003 R2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 Author Just now, Jamiec1130 said: Could it be overheating and causing a thermal shutdown? We checked temps when it freezes and they were normal CPU: i7-4770k CPU Cooler: NH-D14 RAM: Crucial Ballistix Sport 8gb GPU: EVGA Superclocked 780 ti MOBO: ASUS Maximus VI Gene PSU: Corsair RM 850 Case: Bitfenix Prodigy M Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 Just now, zxcvbnmmssdh said: We checked temps when it freezes and they were normal tried resetting the pc? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 Author Just now, nerdslayer1 said: tried resetting the pc? We've completely wiped it once and reset BIOS. Still nothing CPU: i7-4770k CPU Cooler: NH-D14 RAM: Crucial Ballistix Sport 8gb GPU: EVGA Superclocked 780 ti MOBO: ASUS Maximus VI Gene PSU: Corsair RM 850 Case: Bitfenix Prodigy M Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 1 minute ago, zxcvbnmmssdh said: We've completely wiped it once and reset BIOS. Still nothing try a new SSD, that might fox it. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 14, 2017 Author 7 minutes ago, nerdslayer1 said: try a new SSD, that might fox it. The only reason I think this won't work is that 8.1 worked perfectly fine, and 10 would freeze when installed on the SSD and also the HDD CPU: i7-4770k CPU Cooler: NH-D14 RAM: Crucial Ballistix Sport 8gb GPU: EVGA Superclocked 780 ti MOBO: ASUS Maximus VI Gene PSU: Corsair RM 850 Case: Bitfenix Prodigy M Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 15, 2017 12 minutes ago, zxcvbnmmssdh said: The only reason I think this won't work is that 8.1 worked perfectly fine, and 10 would freeze when installed on the SSD and also the HDD Is the boot also slow no matter what drive you use? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 15, 2017 Author 30 minutes ago, OsuMasterz said: Is the boot also slow no matter what drive you use? Boot speed is faster with the SSD on both Windows 10 and 8.1, right now we think that the motherboard is at fault CPU: i7-4770k CPU Cooler: NH-D14 RAM: Crucial Ballistix Sport 8gb GPU: EVGA Superclocked 780 ti MOBO: ASUS Maximus VI Gene PSU: Corsair RM 850 Case: Bitfenix Prodigy M Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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