Posted February 25, 2017 I have an HP Pavilion. After almost a year of use I backed up my important pictures and files online. And decided to start a clean slate with my PC. I went into the "Settings," hit "Update and Security," I hit the "Recovery Tab," I hit "Reset Computer," and continued to hit, "Delete all files," and followed the directions according after, after it had said my computer was Reset, it restarted and showed a prompt that said something along the lines of, "Rest ptb or something" (it was like a BIOS prompt of some sort, PBT, I don't know what it was called exactly) I struck F1 as was promoted, and my computer has sat her for five hours now with an animated white dotted spinning wheel moving in circles over a black screen. How do I fix this? Do I wait? What's next? My Computer: http://www.officedepot.com/a/products/780196/HP-Pavilion-Laptop-156-Screen-Intel/ Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted February 25, 2017 38 minutes ago, EuphoricSpace said: -snip- I would just clean install windows using a Windows ISO file and go from there. I kind of don't trust the reset my PC feature all that much. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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