PC won't recognise hard drive

[fiddleplayer01]

Hi there.

 

I recently built my own system (https://uk.pcpartpicker.com/user/fiddleplayer01/saved/TzWMnQ) and my internal HDD ( Western Digital Blue 1TB 3.5" 5400RPM Internal) isn't being recognised. I'm quite sure that the data and power cables are attached correctly, but it only recognises my backup drive (WD Elements) and the ssd (Samsung EVO). Could someone please help me fix this?

Thanks,

Armaan

[hardtofindinthefuture]

did you try turning it off and turning it back on again

[fiddleplayer01]

Ha yes.

[TAHIRMIA]

Check the connections on the MOBO and the PSU if you have a modular PSU

[BlueChinchillaEatingDorito]

Reboot the system into the BIOS and check to see if it is detected by the system first.

[fiddleplayer01]

1 minute ago, TAHIRMIA said:

Check the connections on the MOBO and the PSU if you have a modular PSU

The PSU connections are all fine

[fiddleplayer01]

1 minute ago, BlueChinchillaEatingDorito said:

Reboot the system into the BIOS and check to see if it is detected by the system first.

It isn't detected by the BIOS.

[TAHIRMIA]

1 minute ago, fiddleplayer01 said:

The PSU connections are all fine

Try another Sata cable

[NotTayyeb]

1 minute ago, TAHIRMIA said:

Try another Sata cable

Or even a different sata port on your mobo?

[fiddleplayer01]

1 minute ago, TAHIRMIA said:

Try another Sata cable

Having done this, the PC still won't recognise the HDD. 

[TAHIRMIA]

1 minute ago, fiddleplayer01 said:

Having done this, the PC still won't recognise the HDD. 

Tried this:

1 minute ago, NotTayyeb said:

Or even a different sata port on your mobo?

 

[fiddleplayer01]

3 minutes ago, NotTayyeb said:

Or even a different sata port on your mobo?

Still won't work

[NotTayyeb]

Maybe tahirmia would be able to confirm if this could work, but what about taking the cables out of a recognized drive, and putting them in the new one to see if that works?

[Ringthane]

7 minutes ago, fiddleplayer01 said:

It isn't detected by the BIOS.

Do you have another computer you could plug it into?  Or a USB enclosure?

[TAHIRMIA]

3 minutes ago, fiddleplayer01 said:

Still won't work

Do you hear the HDD switching on or feel it moving?

[fiddleplayer01]

1 minute ago, TAHIRMIA said:

Do you hear the HDD switching on or feel it moving?

It isn't spinning.

[fiddleplayer01]

1 minute ago, Ringthane said:

Do you have another computer you could plug it into?  Or a USB enclosure?

I unfortunately don't have any other system to plug it in to.

[TAHIRMIA]

2 minutes ago, fiddleplayer01 said:

It isn't spinning.

It may be a DOA. Get it replaced by whoever you bought it from

[fiddleplayer01]

2 minutes ago, TAHIRMIA said:

It may be a DOA. Get it replaced by whoever you bought it from

Thanks. I will do that, just needed some confirmation before RMA'ing it.

[0ld_Chicken]

40 minutes ago, fiddleplayer01 said:

Thanks. I will do that, just needed some confirmation before RMA'ing it.

did you initialize the disk?  Right click the windows (edit: START) icon and go up to disk management. It should prompt you to initialize the disk and format.  Then the disk will show in device manager

[TAHIRMIA]

22 minutes ago, 0ld_Chicken said:

did you initialize the disk?  Right click the windows (edit: START) icon and go up to disk management. It should prompt you to initialize the disk and format.  Then the disk will show in device manager

 

He said it wasn't detectable by the BIOS. Windows doesn't affect that does it?

[0ld_Chicken]

3 minutes ago, TAHIRMIA said:

He said it wasn't detectable by the BIOS. Windows doesn't affect that does it?

I'm not certain but it's definitely worth a few clicks to find out   I kinda think that it does not show up in bios until initialized but I could totally be wrong

[fiddleplayer01]

On 29/01/2017 at 9:16 PM, 0ld_Chicken said:

I'm not certain but it's definitely worth a few clicks to find out   I kinda think that it does not show up in bios until initialized but I could totally be wrong

Thanks for the reply. It isn't being detected by Disk Management. Should I RMA it?

[TAHIRMIA]

1 hour ago, fiddleplayer01 said:

Thanks for the reply. It isn't being detected by Disk Management. Should I RMA it?

You might as well

[0ld_Chicken]

3 hours ago, fiddleplayer01 said:

Thanks for the reply. It isn't being detected by Disk Management. Should I RMA it?

Yeah, I'd try their support and try everything one more time with them and hopefully they'll RMA for you if it's unsuccessful