laptop gpu not recognized

[whatthesamuel]

i bought a laptop with a 1050(not ti) and tried to install geforce experience, but it cannot find my graphics card. so far i've tried:

 

-checking device manager(including hidden devices) = think it is recognized as unknown device

- uninstalled the unknown device driver and reinstalling geforce experience. = fail to recognize

- nvidia website's gpu detection = cannot detect gpu

- directly downloaded driver for win 10 64bit(which is correct) 1050 driver = failed to recognize

- do all of the above after rebooting = no good

 

what should i do? since it is a laptop, replacing the card to a different slot is not an option. and i need it in at least 2 days so afterservice is a saving for last resort. reinstall windows?

[Electronics Wizardy]

what laptop?

 

Is the the orginal image or your own install

 

Is the gpu enabled in the bios?

 

 

[whatthesamuel]

2 minutes ago, Electronics Wizardy said:

what laptop?

 

Is the the orginal image or your own install

 

Is the gpu enabled in the bios?

 

 

no offence, but what do you mean by what laptop? original image? i downloaded the driver from the nvidia website. there were no gpu options in the bios

[Electronics Wizardy]

1 minute ago, whatthesamuel said:

but what do you mean by what laptop?

Brand, make and model. For example dell 7559.

 

2 minutes ago, whatthesamuel said:

original image

Did you reinstall windows?

 

If you didn't change anything, it should be included out of the box and you don't have to install anything.

[whatthesamuel]

2 minutes ago, rrubberr said:

I had the same happen on my ROG GL502VS, ended up just reinstalling windows after about four hours trying to get it to work.

is that the only option...?

1 minute ago, Electronics Wizardy said:

Brand, make and model. For example dell 7559.

 

Did you reinstall windows?

 

If you didn't change anything, it should be included out of the box and you don't have to install anything.

its a non-named brand model from korea and isnt sold worldwide, so... but its a hansung xh57

i havent reinstalled windows yet. i bought the non windows included version.

[Electronics Wizardy]

2 minutes ago, whatthesamuel said:

is that the only option...?

its a non-named brand model from korea and isnt sold worldwide, so... but its a hansung xh57

i havent reinstalled windows yet. i bought the non windows included version.

check the bios. There should be a option to turn of the gpu, check for that.

[whatthesamuel]

1 minute ago, rrubberr said:

That's the only thing that worked for me, and I tried MANY different driver versions, adding the device string manually to the drivers, changing bios settings (legacy support, etc.) and that's what ended up fixing it.

hmm i hope i'm gonna try that last though... but thanks neverthless

1 minute ago, Electronics Wizardy said:

check the bios. There should be a option to turn of the gpu, check for that.

the only gpu related option in the bios i found was the one for allowing overclocking. can you tell me what it should say roughly?

[Electronics Wizardy]

1 minute ago, whatthesamuel said:

the only gpu related option in the bios i found was the one for allowing overclocking. can you tell me what it should say roughly?

Look for something like gpu mode intergrated or discrete.

 

 

[whatthesamuel]

4 minutes ago, Electronics Wizardy said:

Look for something like gpu mode intergrated or discrete.

 

 

in advanced there is a andvanced chipset control and all i see is a gpu performance scaling, flexicharger, sw guard extensions, and vt-d. the rest is sata settings

[Electronics Wizardy]

3 minutes ago, whatthesamuel said:

in advanced there is a andvanced chipset control and all i see is a gpu performance scaling, flexicharger, sw guard extensions, and vt-d. the rest is sata settings

whats the gpu performance setting?

[whatthesamuel]

2 minutes ago, Electronics Wizardy said:

whats the gpu performance setting?

it has enable/disable options and google says it is for overclocing. it was enabled by default so i just left it.

[Electronics Wizardy]

1 minute ago, whatthesamuel said:

it has enable/disable options and google says it is for overclocing. it was enabled by default so i just left it.

Im assuming if you use a game, it will perform badly.

 

Also does the gpu show up in linux?

[whatthesamuel]

1 minute ago, Electronics Wizardy said:

Im assuming if you use a game, it will perform badly.

 

Also does the gpu show up in linux?

i've never even thought about installing linux... should i?

[Electronics Wizardy]

1 minute ago, whatthesamuel said:

i've never even thought about installing linux... should i?

you don't have to install it, just put it on a usb and boot it from there. Then open a terminal, type lspci | grep VGA and it should show you if there is a 1050.

[whatthesamuel]

2 minutes ago, Electronics Wizardy said:

you don't have to install it, just put it on a usb and boot it from there. Then open a terminal, type lspci | grep VGA and it should show you if there is a 1050.

k going to comment after i've done it

[whatthesamuel]

32 minutes ago, Electronics Wizardy said:

you don't have to install it, just put it on a usb and boot it from there. Then open a terminal, type lspci | grep VGA and it should show you if there is a 1050.

it says unclaimed 3d contoller, product and vendor is nvidia corporation. so it is there, just not recognized i think?

edit: took some time to backup and format the bootup usb

[Electronics Wizardy]

6 minutes ago, whatthesamuel said:

it says unclaimed 3d contoller, product and vendor is nvidia corporation. so it is there, just not recognized i think?

edit: took some time to backup and format the bootup usb

time to reinstall windows. Seems like a software issue.

[whatthesamuel]

2 minutes ago, Electronics Wizardy said:

time to reinstall windows. Seems like a software issue.

damnit. alright. thanks for all the help and suggestions

[whatthesamuel]

*extremely late update*

for anyone else who might have this problem later on, update your intel graphics driver first. then you may be able to find your graphics card.

[Ardengatz]

On 1/31/2017 at 11:54 AM, whatthesamuel said:

*extremely late update*

for anyone else who might have this problem later on, update your intel graphics driver first. then you may be able to find your graphics card.

hello @whatthesamuel, i bought a laptop with the same model as you and with the same problem that you posted. i tried everything that is posted here and your final post but the video card is still not detected or shown. Can you please help me?