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ASUS customer support sucks

kelvinhall05
By kelvinhall05
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I am upset at ASUS's customer support. I sent an email asking for help with an issue, and they said that they will reply within the next 48 hours. Well, when I checked the date of the email that confirmed my question being posted, it said it was received 2 days ago, and still no reply! Does anyone else have bad luck with ASUS customer support, or is it just me?

Quote me to see my reply!

SPECS:

CPU: Ryzen 7 3700X Motherboard: MSI B450-A Pro Max RAM: 32GB I forget GPU: MSI Vega 56 Storage: 256GB NVMe boot, 512GB Samsung 850 Pro, 1TB WD Blue SSD, 1TB WD Blue HDD PSU: Inwin P85 850w Case: Fractal Design Define C Cooling: Stock for CPU, be quiet! case fans, Morpheus Vega w/ be quiet! Pure Wings 2 for GPU Monitor: 3x Thinkvision P24Q on a Steelcase Eyesite triple monitor stand Mouse: Logitech MX Master 3 Keyboard: Focus FK-9000 (heavily modded) Mousepad: Aliexpress cat special Headphones:  Sennheiser HD598SE and Sony Linkbuds

 

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6 minutes ago, kelvinhall05 said:

I am upset at ASUS's customer support. I sent an email asking for help with an issue, and they said that they will reply within the next 48 hours. Well, when I checked the date of the email that confirmed my question being posted, it said it was received 2 days ago, and still no reply! Does anyone else have bad luck with ASUS customer support, or is it just me?

Really? dude, they most likely go through thousands of emails of the other customers. ASUS isn't a small company.. Just wait.

CPU: AMD Ryzen 5 5600X | CPU Cooler: Stock AMD Cooler | Motherboard: Asus ROG STRIX B550-F GAMING (WI-FI) | RAM: Corsair Vengeance LPX 32 GB (4x 8 GB) DDR4-3000 CL16 | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 1TB  | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitor: 24" Acer S240HLBID | OS: Win 11 Pro.

 

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Was perfectly fine for me.

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

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Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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11 minutes ago, Abdul201588 said:

Really? dude, they most likely go through thousands of emails of the other customers. ASUS isn't a small company.. Just wait.

 

Good point, thanks

Quote me to see my reply!

SPECS:

CPU: Ryzen 7 3700X Motherboard: MSI B450-A Pro Max RAM: 32GB I forget GPU: MSI Vega 56 Storage: 256GB NVMe boot, 512GB Samsung 850 Pro, 1TB WD Blue SSD, 1TB WD Blue HDD PSU: Inwin P85 850w Case: Fractal Design Define C Cooling: Stock for CPU, be quiet! case fans, Morpheus Vega w/ be quiet! Pure Wings 2 for GPU Monitor: 3x Thinkvision P24Q on a Steelcase Eyesite triple monitor stand Mouse: Logitech MX Master 3 Keyboard: Focus FK-9000 (heavily modded) Mousepad: Aliexpress cat special Headphones:  Sennheiser HD598SE and Sony Linkbuds

 

🏳️‍🌈

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