External HDD not reading?

[xnoobftw]

Hello guys! I have an external HDD (Toshiba 1TB) not reading in my front ports (the HDD lights are lighted up)

I know for a fact that both my HDD and usb ports are working

HDD tested on other computers no problem at all

Front (only) USB ports seems to only respond (perfectly) to thumbdrives only (none of the external big capacity HDD works)

I suspect it is a driver issue

Im currently running windows 10 64bit

HELP! D:

[unidentical]

Does it work on the rear ports of the same computer?

 

If so I suspect that the front IO is simply not providing enough power. HDDs need more than thumb drives, this is a fairly common issue. You probably will not be able to fix.

[xnoobftw]

On 7/13/2016 at 8:20 PM, unidentical said:

Does it work on the rear ports of the same computer?

 

If so I suspect that the front IO is simply not providing enough power. HDDs need more than thumb drives, this is a fairly common issue. You probably will not be able to fix.

Yes it does

Hmmm sounds like a legit reason...

[xnoobftw]

On 7/13/2016 at 8:20 PM, unidentical said:

Does it work on the rear ports of the same computer?

 

If so I suspect that the front IO is simply not providing enough power. HDDs need more than thumb drives, this is a fairly common issue. You probably will not be able to fix.

What can i do then? It works sometimes then it doesnt... And even if it does it works at usb2.0 speeds

 

[unidentical]

35 minutes ago, xnoobftw said:

What can i do then? It works sometimes then it doesnt... And even if it does it works at usb2.0 speeds

 

Assuming Sig specs are accurate, are your front panel USB headers plugged in to the USB 3.0 headers on the motherboard? Some cases have the option to adapt down to 2.0.

 

Try reseating those first. 

 

USB 3 should be powerful enough so it could be faulty wiring in the case, faulty connectors on the case or faulty headers on the motherboard.

 

To confirm its not drivers (shouldn't be) if suggest making sure pack panel USB 3 connectors are working.

[Evanair]

Sounds like your USB header is rated for 1.0 amps or less, which is becoming more and more standard, leaving the lone "USB Charging Port" to be the lone high amperage port on a motherboard... (Can't blame manufactures really, less amps = cheaper to make) 

 

If you're looking for a temporary solution, just plug it into the rear IO that works.  If it's a more permanent thing, a USB hub would be good, powered would be best (which eliminates the whole problem of under voltage as is... still removes strain of the amperage from the motherboard though).