asrock x99e wont start. even wont start the bios

[Slyus]

So I just recently complete my rig

I use

asrock x99e itx/ac

i7 6800k

G skill tridents 32gb 3200mhz

Galaxy GTX 1080 EXHO

PSU be queit 600w gold

 

 

When the rig complete. it wont start the bios even.

the store staff says. this need 5820k for instaling bios first then you can put 6800k.

But on one have 5820k.

 

I know. I just need update the bios. the How I can get bios???

can somebody hel me

[spark12072001]

You would need a compatible x99 cpu (haswell-E) and use that one to update the bios. Then you can use your 6800k. Or return the 6800k for an 5820k. The 6800k is a waste of money.

[Slyus]

5 minutes ago, spark12072001 said:

You would need a compatible x99 cpu (haswell-E) and use that one to update the bios. Then you can use your 6800k. Or return the 6800k for an 5820k. The 6800k is a waste of money.

no. I can't do that.

because I bought the mobo and the i7 in singapore. I don't think it will work. just like changing the i7 only

 

otherwise. the asrock itself say you just need to update the mobo bios. include the 6800k

[TheRandomness]

12 minutes ago, Slyus said:

no. I can't do that.

because I bought the mobo and the i7 in singapore. I don't think it will work. just like changing the i7 only

 

otherwise. the asrock itself say you just need to update the mobo bios. include the 6800k

You answered your own question. 

[Slyus]

18 minutes ago, TheRandomness said:

You answered your own question. 

the problem. when I turn on the computer. it not show anything. just blank. even I put usb keyboard it wont light.

I even cant get the BIOS setup

[TheRandomness]

4 minutes ago, Slyus said:

the problem. when I turn on the computer. it not show anything. just blank. even I put usb keyboard it wont light.

I even cant get the BIOS setup

Any lights on the mobo? Have you got all the power connectors in? Have you got the PSU switched on at the back?

[spartaman64]

11 minutes ago, Slyus said:

the problem. when I turn on the computer. it not show anything. just blank. even I put usb keyboard it wont light.

I even cant get the BIOS setup

what? you need to put in a 5820k first and update the bios then put in the 6800k

http://www.asrock.com/support/download.asp?cat=BIOS and it seems you can get the updates from the asrock website

[Slyus]

5 minutes ago, TheRandomness said:

Any lights on the mobo? Have you got all the power connectors in? Have you got the PSU switched on at the back?

 

nope just from the the fan light. nothing more. no sound or anything

3 minutes ago, spartaman64 said:

what? you need to put in a 5820k first and update the bios then put in the 6800k

http://www.asrock.com/support/download.asp?cat=BIOS and it seems you can get the updates from the asrock website

 

ugh. I dont have 5820k .

 

btw. what if I remove the CPU then I turn on the PC. is that can still work???

[spartaman64]

3 minutes ago, Slyus said:

 

nope just from the the fan light. nothing more. no sound or anything

 

ugh. I dont have 5820k .

 

btw. what if I remove the CPU then I turn on the PC. is that can still work???

if you dont have a 5820k then it wont work. it needs a cpu that works to do the bios update before you can put in the 6800k. 

[spartaman64]

16 minutes ago, Slyus said:

 

nope just from the the fan light. nothing more. no sound or anything

 

ugh. I dont have 5820k .

 

btw. what if I remove the CPU then I turn on the PC. is that can still work???

https://www.gigabytenordic.com/update-bios-using-q-flash-plus-x99-motherboards/ ok apparently if your motherboard have a feature called q flash plus you can do it but i cant find if yours have q flash plus

 

yeah after some research it doesnt look like your motherboard is able to do it

[spartaman64]

@Slyus anyways you should contact asrock tech support

[Slyus]

5 minutes ago, spartaman64 said:

@Slyus anyways you should contact asrock tech support

So I think. I should buy the 5820k. there is no way to fix this. even the staff in shop can't help. uggh

[spartaman64]

3 minutes ago, Slyus said:

So I think. I should buy the 5820k. there is no way to fix this. even the staff in shop can't help. uggh

the asrock tech support will probably know more than us or the shop guys lol

[Slyus]

2 minutes ago, spartaman64 said:

the asrock tech support will probably know more than us or the shop guys lol

I dont think they will help me. since this motherboard not sold in my country. I just bought this singapore. so this is the problem. they maybe will say "Sorry we can't help this motherboard since we dont sold this in this country"

 

but I havent try it. tomorrow I will see

[spartaman64]

3 minutes ago, Slyus said:

I dont think they will help me. since this motherboard not sold in my country. I just bought this singapore. so this is the problem. they maybe will say "Sorry we can't help this motherboard since we dont sold this in this country"

 

but I havent try it. tomorrow I will see

i dont think they will ask you where you bought it if you just describe the problem

[Slyus]

7 minutes ago, spartaman64 said:

i dont think they will ask you where you bought it if you just describe the problem

Okay. I will try.

btw thanks for helping this problem.

I will update anyhting with the progress

[Slyus]

20 hours ago, spartaman64 said:

i dont think they will ask you where you bought it if you just describe the problem

Wel..

I just bring my mobo to asrock service centre. they accept my mobo to fix.

now I can work with this PC again.

thanx man