LG G4 Bootloop (Urgent)

[Derpologist]

Hello!

 

About twenty minutes ago, in the middle of the current class im in, my LG G4 (Verizon) randomly rebooted and has been stuck in a bootloop ever since. I have tried plugging it in without the battery, changing the battery, etc etc. I know that this is a known issue, however. Is there anything I can do? Do I need a new phone? I rely on my phone for communication so if I do not have it, I'm gonna have some serious issues with LG. If they don't fix this, I'm definitely never buying another LG phone again. Fucking sucks. 

[paddy-stone]

This any good to you?  http://www.verizonwireless.com/support/knowledge-base-161149/

[Derpologist]

1 minute ago, paddy-stone said:

This any good to you?  http://www.verizonwireless.com/support/knowledge-base-161149/

No, I can't actually boot the device. It is stuck on the window which says 'LG, powered by android'

[SQZY98]

Try removing your battery and press your powerbutton for several seconds, reinsert and boot up.
If that doesn´t work, boot it up until it hits the bootloop and then do a force restart by constantly holding your powerbutton until the phone shuts off and restarts.

In case that doesn´t help the pretty much last option is to reset it.

Do you have a custom recovery installed?

 

Edit: And remove your SD-Card just to make sure

[paddy-stone]

Ahh yeah, sorry I pasted that before I read it properly... was assuming a soft reboot would work when the phone was off... looks like the only options left is hard reset then, but you lose all data... or have a look at this  http://forums.androidcentral.com/lg-g4/585937-lg-g4-bootloop-without-rooting.html

 

Sorry I can't be any help here.

[Derpologist]

1 minute ago, SQZY98 said:

Try removing your battery and press your powerbutton for several seconds, reinsert and boot up.
If that doesn´t work, boot it up until it hits the bootloop and then do a force restart by constantly holding your powerbutton until the phone shuts off and restarts.

In case that doesn´t help the pretty much last option is to reset it.

Do you have a custom recovery installed?

I've tried that

Im gonna sound stupid but whats a custom recovery?

[Derpologist]

1 minute ago, paddy-stone said:

Ahh yeah, sorry I pasted that before I read it properly... was assuming a soft reboot would work when the phone was off... looks like the only options left is hard reset then, but you lose all data... or have a look at this  http://forums.androidcentral.com/lg-g4/585937-lg-g4-bootloop-without-rooting.html

 

Sorry I can't be any help here.

LG says its a hardware issue, so im not sure

[paddy-stone]

1 hour ago, Derpologist said:

LG says its a hardware issue, so im not sure

If it's a hardware issue, then surely they should provide you with a replacement or a refund?

[Derpologist]

1 minute ago, paddy-stone said:

If it's a hardware issue, then surely they should provide you with a replacement or a refund?

I should hope so, but at this point im kinda done with LG. 

[SQZY98]

4 minutes ago, Derpologist said:

I've tried that

Im gonna sound stupid but whats a custom recovery?

Nono, remove battery and press the powerbutton after that. Did you do that? Just to completely get the power out of the circuits.

If you don´t know custom recovery it´s not of a concern  It´s...maybe like a BIOS/UEFI on PC, where you can do stuff like factory resets, wipe cache etc.

[Derpologist]

Just now, SQZY98 said:

Nono, remove battery and press the powerbutton after it. Did you do that? Just to completely get the power out of the circuits.

If you don´t know custom recovery it´s not of a concern  It´s...maybe like a BIOS/UEFI on PC, where you can do stuff like factory resets, wipe cache etc.

Yes I have already tried that. 

Good to know. 

[paddy-stone]

1 hour ago, Derpologist said:

I should hope so, but at this point im kinda done with LG. 

Yeah, I don't blame you... I actually buy my phones from China now, I know there's no warrnty to speak of, but I can root and put custom bootloaders/recovery and ROMs on it without problems.. and they are a lot cheaper   I currently have a lenovo k3 note is 5.5 inch full hd screen, 8 core 1.7Ghz CPU 4g 13/8Mp cameras etc etc... only cost approx $140 about a year or more ago and has ran fine and now have android 6.0 on it too.

[Derpologist]

UPDATE: I was just able to get it to the verizon screen, but then it restarted. Seems like the longer I leave it, the faster it will get in the boot process. 

 

I will be getting a Nexus 6P this weekend. Now the only thing I care about is my data. Just some pictures of me and the girlfriend and some ideas for song lyrics.