Sound issues

[Chris030]

Hello everybody,

 

At the beginning with my pc I was using a HDMI cable to connect my tower to my monitor. There was an image and sound.

Now, due to a lack of HDMI-ports (only one), I decided to use a DVI-cable instead and use the HDMI-cable & port to connect my pc to a much bigger tv (to watch movies, play games, etc.). I know that DVI-cables don't transmit the sound and I used a sound cable to connect my monitor (plugged in the audio-jack) and pc (plugged in the green jack on my motherboard). The video transmission works but now I don't have any sound.. I tried to fiddle with the audio settings but I did not come out as the winner, still no sound...

I tried the cable on other devices and it works. The drivers are also up to date. I'm using Windows 10.

 

Can anybody help me?

 

 

[VoyexTech]

6 minutes ago, Chris030 said:

Hello everybody,

 

At the beginning with my pc I was using a HDMI cable to connect my tower to my monitor. There was an image and sound.

Now, due to a lack of HDMI-ports (only one), I decided to use a DVI-cable instead and use the HDMI-cable & port to connect my pc to a much bigger tv (to watch movies, play games, etc.). I know that DVI-cables don't transmit the sound and I used a sound cable to connect my monitor (plugged in the audio-jack) and pc (plugged in the green jack on my motherboard). The video transmission works but now I don't have any sound.. I tried to fiddle with the audio settings but I did not come out as the winner, still no sound...

I tried the cable on other devices and it works. The drivers are also up to date. I'm using Windows 10.

 

Can anybody help me?

 

 

Make sure that you have your monitor speakers set as your default audio device. Do this by right clicking the sound icon in Windows and then select playback devices. Then find your monitor on this list and right click the ocon and click make default device and then right click the icon again and chose make default communication device

[Chris030]

9 minutes ago, VoyexTech said:

Make sure that you have your monitor speakers set as your default audio device. Do this by right clicking the sound icon in Windows and then select playback devices. Then find your monitor on this list and right click the ocon and click make default device and then right click the icon again and chose make default communication device

That's what I did while it was connected with an HDMI-cable but now my monitor doesn't appear on the selection...

It shows me the following information: 6 Digital Display Audio (AMD High Defintion Audio Device; not plugged in) and 1 speaker (Realtek High Definition Audio; default device). And no sound... Funny thing is (I discovered now), if I plug in my headset on the front jacks, the information is still the same and I hear music through my headset

[Enderman]

a 3.5mm audio cable does not show up as a monitor, it shows up as "speakers"

[Chris030]

2 minutes ago, Enderman said:

a 3.5mm audio cable does not show up as a monitor, it shows up as "speakers"

The speaker is selected as default device but I can't hear any sound.

[Enderman]

Just now, Chris030 said:

The speaker is selected as default device but I can't hear any sound.

are all volume levels up on windows sound mixer?

[tvolk131]

The "AMD High Definition Audio Device" refers to HDMI sound, in case you didn't know. So that's fine that it is unplugged. I'm not entirely sure where you are in the diagnostic process, but I suggest trying to find where exactly the problem lies before trying to fix it. Try plugging your headphones into the audio jack in the BACK and see if that produces sound. Assuming that it does not, the next step in my mind is to try other audio jacks (it takes a few seconds, just do it) and after that I'd say you're stuck messing with drivers.

[Chris030]

12 minutes ago, Enderman said:

are all volume levels up on windows sound mixer?

yes ;-)

 

11 minutes ago, tvolk131 said:

The "AMD High Definition Audio Device" refers to HDMI sound, in case you didn't know. So that's fine that it is unplugged. I'm not entirely sure where you are in the diagnostic process, but I suggest trying to find where exactly the problem lies before trying to fix it. Try plugging your headphones into the audio jack in the BACK and see if that produces sound. Assuming that it does not, the next step in my mind is to try other audio jacks (it takes a few seconds, just do it) and after that I'd say your stuck messing with drivers.

thanks!

I plugged my headphones in all possible jacks and sound came of on the front one, green & light blue on the back. I noticed before that my monitor has 2 audio jacks, one with a headset symbol and one "with two circles and a line". In the beginning where I tried both, none worked, but now it is plugged in the jack with the other symbol and it works.

What is that symbol? And thanks for helping me out!

 

[Enderman]

9 minutes ago, Chris030 said:

yes ;-)

 

thanks!

I plugged my headphones in all possible jacks and sound came of on the front one, green & light blue on the back. I noticed before that my monitor has 2 audio jacks, one with a headset symbol and one "with two circles and a line". In the beginning where I tried both, none worked, but now it is plugged in the jack with the other symbol and it works.

What is that symbol? And thanks for helping me out!

 

thats the input

the headset is output only

[Chris030]

8 minutes ago, Enderman said:

thats the input

the headset is output only

thanks for the information!

The only small issue now is that the monitor output makes some crackling.. Any ideas?