Bootable Anti-Virus Help!

[Sean The Mahn]

To start, it's my bad that this topic may be in the wrong spot. I am one of the lazy sort and just took a quick peek at the other topics that sounded relevant. If it needs to be moved, I'll be glad to do it.

 

OK!

 

I own a Toshiba Satellite P755-S5395 (http://www.newegg.com/Product/Product.aspx?Item=N82E16834214486) w/ Windows 10 installed on it and a 1TB Western Digital WD 10JPVX SSD installed

About 3-4 months ago, I came home to find that it wouldn't boot Windows. It would just show the Toshiba logo and go to a blank screen. I gave the SSD to my father who handed it to a work buddy and came back to say that it may have a virus on it. He suggested buying a SATA to USB converter and run a antivirus scan on it to remove it. Me, being the cautious type, recently looked into other options. 

Attempt #1 was using Sophos Bootable USB Anti-Virus (https://www.sophos.com/en-us/support/knowledgebase/52053.aspx) Followed steps, booted, ran a scan, and states that there is no virus to be found. Ok, moving to Attempt #2

Attempt #2 was trying a bootable CD with AVG Rescue CD (http://www.avg.com/us-en/avg-rescue-cd) Followed steps, booted, ran multiple scans, and again states that there is no virus found. I tried updating the programs, which you can do from their UI, and still doesn't find a virus. Noticing a pattern here.

Attempt #3: Bootable CD with Kaspersky Rescue Disk 10 (http://support.kaspersky.com/us/4162) Followed steps, booted, and comes up with a blue screen stating "Scan Failed" because it couldn't do something with Windows. It mentioned that a critical file was missing, corrupt, or contained errors in this location \WINDOWS\system32\config\system with an error code of 0xc000000f. Google search of the error code comes up with methods of repairing system32, assuming you can boot Windows. 

I then tried going back to AVG rescue as it gave me a file location that I can specifically scan. Nope, now its saying that the drive isn't detected, even though in the BIOS boot it clearly states that there is a drive there. Going back to Kaspersky disk, it states that the CDROM read failed.

 

I am now in a conundrum where I buy a SATA to USB converter and try to run a virus scan, but I am having a sneaking suspicion that there may be some Windows files missing and that's why its not booting. I'm sort of new to LTT and the community, but you guys look like smart people.  

 

Do you guys have any suggestions on how to proceed?

 

Cheers,

Sean

[soup]

Much irreplacable data on it?

 

Nuke and pave may be the way to go.

[,,,,,,,,,,,,,,,,,,,,,,,,,,]

Sounds like your MBR is missing, or Windows is corrupted. Try doing a repair through a bootable Windows 10 USB. Removing malware won't repair any files. 

[Enderman]

just clean install windows 10 from a USB drive

[Fulgrim]

How about Hirens Boot CD? It can be used via USB as well btw.

[Wolf_Lbh]

1 hour ago, Reece Leu said:

Sounds like your MBR is missing, or Windows is corrupted. Try doing a repair through a bootable Windows 10 USB. Removing malware won't repair any files. 

If you have non-backed up files on it you absolutely need and can't live without then you should do this.
 

 

1 hour ago, Enderman said:

just clean install windows 10 from a USB drive

If you have nothing of value on it you can't restore do this.

[Enderman]

2 minutes ago, Wolf_Lbh said:

If you have nothing of value on it you can't restore do this.

what the heck are you saying?

try writing in english please

[Wolf_Lbh]

Just now, Enderman said:

what the heck are you saying?

try writing in english please

If (condition must be met) you (the person who made this topic) have nothing of value (all the files on the ssd can be replaced or are things they wouldn't mind losing) on it (on the ssd) you can't restore (files are only on the ssd and not on the cloud or an external hd or usb or a camera sd card or something) do this (do what you said).

It is English and very simple to follow. If he has no files he needs on his ssd that he can't restore from elsewhere then he should do a clean install. I can't understand how you couldn't follow that.

[GT740OC]

Some SSDs include a SATA/SATA-POWER to USB adaptor in the bottom of the box with Molex to SATA-POWER adaptors and stickers and/or case badges, if you still have your SSD Box rummage through it and see if the SATA/SATA-POWER to USB adaptor is in the box and you just missed it or forgot about it, you can always solder your own if you have any knowledge of how to do that  also, I don't think a Virus scan is going to cut it and completely fix Windows, but Avast! Free Antivirus has a page to create a bootable "Rescue Disk" it also include options for USB or CD/DVD so maybe make one of these on a desktop PC or other laptop, I don't think it will help AT ALL but it might be worth a try, hope I helped

[W-L]

-Ok we're starting over then, either keep things on topic or move along-

 

 

@Sean The Mahn

Welcome to the Forums!

 

For all the issues your having it sounds like doing a fresh install of windows may be your easiest solution, if there is important data I would grab it off the drive and segrate it before doing a scan on everything before transferring over to ensure nothing is left in those files.

[Sean The Mahn]

8 hours ago, Fulgrim said:

How about Hirens Boot CD? It can be used via USB as well btw.

I got it and booted up the mini Windows XP, but nothing is there. It just shows a blurry XP background and a mouse that I can move