i cant open an image?

[mr_hohum9]

so i just took a pic of a crazy game of CSGO, and i decide to show my freinds it. so i go into steam, take out the pic, and decide to open it to make sure its the right one, and i get this little message.

 

c:\Users\Noah\Desktop\2016-02-05_00004.jpg

An I/O operation initiated by the registry failed unrecoverably. The registry could not rea in, or write out, or flush, one of the files that contain the systems image of the registry.

 

now i know how to fix some stuff, but im at a loss as to what is going on. this is a new pc, and microsft is demanding i pay $100 to fix it, and i dont have that kind of money right now to be throwing around at microsft, for a 2 year old pc. if you guys do have a fix, please describe step by step how to fix it. thanks alot

[minibois]

How is Microsoft demanding 100USD from you.. Do you like not have a registered Windows or is this a virus..? Anyways, have you tried opening it with some other program (like in Photoshop or whatever) ?

[Tog]

when I first got my pc my windows didn't come registered. You might have to do that yourself. Your pc case should have a windows key sticker on which will be your windows key. You can find out on google how to enable it.

[mr_hohum9]

29 minutes ago, Minibois said:

How is Microsoft demanding 100USD from you.. Do you like not have a registered Windows or is this a virus..? Anyways, have you tried opening it with some other program (like in Photoshop or whatever) ?

every single time ive called them, they asked for "premium repair" which is like $100 canadian dollars.

[mr_hohum9]

19 minutes ago, Tog said:

when I first got my pc my windows didn't come registered. You might have to do that yourself. Your pc case should have a windows key sticker on which will be your windows key. You can find out on google how to enable it.

mines is a custom built pc. i have the disk if that counts for anything...

[Tog]

Just now, mr_hohum9 said:

mines is a custom built pc. i have the disk if that counts for anything...

That would be why then surely when you installed windows you had a product key with it? If not you will need one

[mr_hohum9]

3 minutes ago, Tog said:

That would be why then surely when you installed windows you had a product key with it? If not you will need one

ok. i swear if microsoft still makes me pay for this repair...

[Tog]

1 minute ago, mr_hohum9 said:

ok. i swear if microsoft still makes me pay for this repair...

It's not a fix your required to activate your windows

 

[techguru]

Just now, mr_hohum9 said:

ok. i swear if microsoft still makes me pay for this repair...

thats not the problem

the picture or something is corrupt..try opening other images

[Tog]

Right click my computer/this computer and hit properties, see if windows is activated. Should be at the bottom

 

 

[Tog]

2 minutes ago, techguru said:

thats not the problem

the picture or something is corrupt..try opening other images

Yes but he mentioned having to pay again which is why i asked if he had activated windows

[techguru]

1 minute ago, Tog said:

Yes but he mentioned having to pay again which is why i asked if he had activated windows

he's talking about ms support..which costs money....not activating

[mr_hohum9]

7 minutes ago, techguru said:

thats not the problem

the picture or something is corrupt..try opening other images

ive tried other ones that worked before. they dont work either.

[mr_hohum9]

7 minutes ago, Tog said:

Right click my computer/this computer and hit properties, see if windows is activated. Should be at the bottom

 

 

its activated.

[techguru]

Just now, mr_hohum9 said:

ive tried other ones that worked before. they dont work either.

what software are you using to open images?

picasa?

 

..also under my computer propeties..does it say windows is activated

[mr_hohum9]

Just now, techguru said:

what software are you using to open images?

picasa?

whatever is default. it worked before, but doesnt work now. im not using any third party software, only whatever was included with windows.

[techguru]

Just now, mr_hohum9 said:

whatever is default. it worked before, but doesnt work now. im not using any third party software, only whatever was included with windows.

all that might mean is that your default picture program is corrupt

try using a different program

[mr_hohum9]

Just now, techguru said:

all that might mean is that your default picture program is corrupt

try using a different program

any suggestions? i used mac before pc, and have no idea what is good, and easy to use. thanks again for your time, i really hoped i didnt have to give Microsoft another $100 for a repair

[techguru]

3 minutes ago, mr_hohum9 said:

any suggestions? i used mac before pc, and have no idea what is good, and easy to use. thanks again for your time, i really hoped i didnt have to give Microsoft another $100 for a repair

http://www.irfanview.com/ is simple and good

also you don't need pay ms anything

if your os is corrupt..its not that hard to fix it

[mr_hohum9]

5 minutes ago, techguru said:

http://www.irfanview.com/ is simple and good

also you don't need pay ms anything

if your os is corrupt..its not that hard to fix it

thanks alot! it appears to be working now. very weird that all of a sudden it just stopped working.

[techguru]

Just now, mr_hohum9 said:

thanks alot! it appears to be working now. very weird that all of a sudden it just stopped working.

it probably means your os has some corrupt system files

and it might need a clean install

[mr_hohum9]

Just now, techguru said:

it probably means your os has some corrupt system files

and it might need a clean install

that would mean i would have to uninstall everything right? any way to fix it without that?

[techguru]

1 minute ago, mr_hohum9 said:

that would mean i would have to uninstall everything right? any way to fix it without that?

not properly

its not that hard to backup and do a clean install