Super Hub 2 not using my unmanaged switch

[GUNNEZZ]

We recently got an upgrade on the router/modem to a super hub 2 from the super hub 1 and now the super hub won't send any bandwidth through the port which the switch is plugged into. Any solutions to allow the super hub 2 to send bandwidth to the switch which all of our devices are connected to?

[tbroadwater2010]

We recently got an upgrade on the router/modem to a super hub 2 from the super hub 1 and now the super hub won't send any bandwidth through the port which the switch is plugged into. Any solutions to allow the super hub 2 to send bandwidth to the switch which all of our devices are connected to?

I just shuddered a little when i saw the word hub. Fortunately its just an unfortunate name for a router! LOL!

 

So to be clear, you have internet to other devices not on the switch?

[GUNNEZZ]

Yes

[GUNNEZZ]

I just shuddered a little when i saw the word hub. Fortunately its just an unfortunate name for a router! LOL!

So to be clear, you have internet to other devices not on the switch?

Yes

[tbroadwater2010]

Yes

Awesome. Have you tried rebooting the switch or looking to see if there is connectivity to the switch. Might benefit to know what kind of switch it is as well.

[GUNNEZZ]

The switch is the TP Link-SG1008D 8 port unmanaged switch and yes I have

[tbroadwater2010]

The switch is the TP Link-SG1008D 8 port unmanaged switch and yes I have

Ok moving on then. Have you tried using another port on the new modem?

 

Also what are you getting on the client side. DHCP errors (169.x.x.x addresses?) or DNS. Check these by doing an "ipconfig /all" on your windows PC having issues. You should be sure your settings are correct on those PCs

[colonel_mortis]

If you go into the superhub settings (192.168.0.1) and set it to modem mode (under superhub settings), then connect your switch to the bottom port of the superhub, the superhub should just function as a modem, and route all packets to your switch.

To change it back, the IP of the superhub changes, I think to 192.168.100.1.

[tbroadwater2010]

If you go into the superhub settings (192.168.0.1) and set it to modem mode (under superhub settings), then connect your switch to the bottom port of the superhub, the superhub should just function as a modem, and route all packets to your switch.

To change it back, the IP of the superhub changes, I think to 192.168.100.1.

This switch is unmanaged, so unless he uses static IPs or a DHCP/DNS server, wouldnt this not work?

[GUNNEZZ]

Yeah we've tried all the ports

[GUNNEZZ]

If you go into the superhub settings (192.168.0.1) and set it to modem mode (under superhub settings), then connect your switch to the bottom port of the superhub, the superhub should just function as a modem, and route all packets to your switch.

To change it back, the IP of the superhub changes, I think to 192.168.100.1.

The problem is we use the wifi networks that the super hub provides

[colonel_mortis]

The problem is we use the wifi networks that the super hub provides

So you want to use the switch at the same time as the superhub, but the switch isn't working? Try using modem mode to narrow down the issues - if the switch works when the superhub is in modem mode, that suggests that there's something wrong with the superhub (or the switch has some weird configuration that is making it not work), but if it doesn't then either none of the ports are physically working or your switch doesn't work.

[GUNNEZZ]

So you want to use the switch at the same time as the superhub, but the switch isn't working? Try using modem mode to narrow down the issues - if the switch works when the superhub is in modem mode, that suggests that there's something wrong with the superhub (or the switch has some weird configuration that is making it not work), but if it doesn't then either none of the ports are physically working or your switch doesn't work.

But it's a unmanaged switch so there is no configuration therefore there's no problem with the switch so it's the modem

[colonel_mortis]

But it's a unmanaged switch so there is no configuration therefore there's no problem with the switch so it's the modem

Do other devices work when connected directly to the new superhub?

[GUNNEZZ]

Do other devices work when connected directly to the new superhub?

 

Yes and the switch works when we have it running through a separate router