BSOD

[ionbasa]

I plugged the EVGA psu to the motherboard and plugged it to an outlet. Whenever I hit the power button the fan on the psu and the fans on the computer spin for about 2 seconds then stop. If I held the power button on the computer the fans lasted much longer (4 - 10 seconds) but then turned off again. Any thoughts or is it dead?

 

Edit: I've submitted an RMA for the Corsair and the EVGA PSU. (EVGA is 750W Gold not 850W.)

What I think would be the best for me is to RMA the EVGA first, wait for it to come back. Swap out the PSU's then RMA the Corsair so I have a back up PSU in the future. I can live with crashing every once in a while but I'd be unable to purchase a new PSU at the moment while these both RMA.

 

Got a response from Corsair already

 

Created By: Zack TS (9/7/2015 1:36 AM)

Please test your PSU with a paper clip test, check the voltage rails for your PSU by going to your BIOS and ensuring +3.3V, +5V, and +12V are within 5% of the values listed. And test your system with another PSU and GPU if possible. We'll be more than happy to replace it for you if it comes back with an error. Thank you. 

 

Please attach a photo/screenshot/PDF of the receipt/invoice to the ticket so that we can validate the warranty. The attachment area is at the bottom of this screen. Afterwards respond back with a ticket comment so that we know it's been attached, thanks.

 

I'll get the receipt within a week from now probably, and using the paper clip wouldn't help much, the crashes are so random. I could play an intense game for hours with no issues or I could be watching a youtube video and it crashes. So I don't think the paper clip would do much. Should I do any of that said? 

Checking voltages in the BIOS wouldn't hurt. But wont help much if its failing under load and not idle.

[NewbixCube]

Checking voltages in the BIOS wouldn't hurt. But wont help much if its failing under load and not idle.

 

Went all yesterday without crashing once. Didn't do anything differently as I did before, I'm so confused why one day it'll crash constantly and another day it won't at all.

[NewbixCube]

@ionbasa

Is there a safe way to test your PSU? Like an OCCT but for PSU.

[ionbasa]

@ionbasa

Is there a safe way to test your PSU? Like an OCCT but for PSU.

 

Went all yesterday without crashing once. Didn't do anything differently as I did before, I'm so confused why one day it'll crash constantly and another day it won't at all.

There is no real way unfortunately. Are both your PSUs experiencing the same issues? Unfortunately intermittent PSU issues are the hardest to solve because most people don't have a PSU tester.

 

Did you check voltages in the BIOS? Were they close enough? I think AIDA64 also has an built in option to check voltage rails. If not check HWMonitor. 

Run a stress test like OCCT and Furmark and see how much your voltages dip down.

[NewbixCube]

There is no real way unfortunately. Are both your PSUs experiencing the same issues? Unfortunately intermittent PSU issues are the hardest to solve because most people don't have a PSU tester.

 

Did you check voltages in the BIOS? Were they close enough? I think AIDA64 also has an built in option to check voltage rails. If not check HWMonitor. 

Run a stress test like OCCT and Furmark and see how much your voltages dip down.

 

The Corsair just has intermittent issues, and I'm guessing the lack of power it gives makes me get a graphics driver BSOD. Because most of my bugchecked BSODs had to deal with graphics or drivers.

The EVGA psu just doesn't stay on, the fan runs for a few second then nothing. I'm sending it out today or tomorrow I already got a reply email from the.

 

I'm going to check HWMonitor now,

Here it is:

 

I'm not sure if any of that is what you needed or wanted. What should I be looking at exactly?

I'm only using google chrome (5 tabs), teamspeak, spotify, and skype currently.

 

EDIT: Just played Archeage(pretty intensive on the system) for about a hour and didn't have a crash.

Another hour later and it finally crashed. No blue screen. Both monitors went black, the sound kept playing then it started skipping. Took about 15 seconds to finally reboot.

Edited September 8, 2015 by NewbixCube

[NewbixCube]

@ionbasa

 

Then I crashed again. It seemed once I crash once, I'm prone to continue crashing over and over, even when not using much power.

 

I took a picture of my bios after crashing to see if maybe it would help, I didn't know what to look for so I took a picture of anything with voltages.

 

 

[ionbasa]

@ionbasa

 

Then I crashed again. It seemed once I crash once, I'm prone to continue crashing over and over, even when not using much power.

 

I took a picture of my bios after crashing to see if maybe it would help, I didn't know what to look for so I took a picture of anything with voltages.

 

 

Probably a bad PSU. Have you tested your secondary PSU yet? Does it still exhibit the same behavior? 

It bothers me that your first GPU died after having something blow on it. I hope it didn't take out anything else with it and you haven't noticed it. Mobo + CPU should be fine. 

 

Could you check PSU in another PC? Could you also check GPU in another PC as well?

[NewbixCube]

Probably a bad PSU. Have you tested your secondary PSU yet? Does it still exhibit the same behavior? 

It bothers me that your first GPU died after having something blow on it. I hope it didn't take out anything else with it and you haven't noticed it. Mobo + CPU should be fine. 

 

Could you check PSU in another PC? Could you also check GPU in another PC as well?

 

I've mentioned the second PSU doesn't work and I'm sending it off for RMA tomorrow.

 

I do not have another PC around me that I could test the PSU or GPU on. Everything has worked fine since I got the GPU, I've had it for about 5 months now,

[ionbasa]

I've mentioned the second PSU doesn't work and I'm sending it off for RMA tomorrow.

 

I do not have another PC around me that I could test the PSU or GPU on. Everything has worked fine since I got the GPU, I've had it for about 5 months now,

Ok, so that would leave the GPU out. All you can do is wait for the PSU to be RMA'd and come back.

[NewbixCube]

Ok, so that would leave the GPU out. All you can do is wait for the PSU to be RMA'd and come back.

 

Yeah, I hope EVGA has a nice turn around. MSI took quite a long time to get me my gpu back.

The PSU I'm using now is from December.

[NewbixCube]

@ionbasa

 

Maybe you can explain this to me. So sometimes after crashing this happens and this happened after I booted my computer up after having it in sleep while I was sleeping. It must of had an intermittent issue when I was sleeping but when I hit the power button to wake it up. The PSU, case, cooler, and gpu fans all spin; and all the lights are on in the case but nothing happens on my monitors. It's also very quiet.

[ionbasa]

@ionbasa

 

Maybe you can explain this to me. So sometimes after crashing this happens and this happened after I booted my computer up after having it in sleep while I was sleeping. It must of had an intermittent issue when I was sleeping but when I hit the power button to wake it up. The PSU, case, cooler, and gpu fans all spin; and all the lights are on in the case but nothing happens on my monitors. It's also very quiet.

From what I've seen that usually is an PSU problem. I did an AM3+ build for a friend last year that was experiencing the same thing, and it was the PSU. 

If you get your PSU back and it still happens, the next bet would be GPU, and then motherboard. The only real way to solve it is by process of elimination. 

[NewbixCube]

From what I've seen that usually is an PSU problem. I did an AM3+ build for a friend last year that was experiencing the same thing, and it was the PSU. 

If you get your PSU back and it still happens, the next bet would be GPU, and then motherboard. The only real way to solve it is by process of elimination. 

 

EVGA PSU sent out today, should be to them by the 14th.

 

Also tomorrow I'm stopping by a friends and I'm going to see if their PSU is good enough and test it.

[ionbasa]

EVGA PSU sent out today, should be to them by the 14th.

 

Also tomorrow I'm stopping by a friends and I'm going to see if their PSU is good enough and test it.

You should probably try double checking your gpu in their rig while you're at it.

[NewbixCube]

You should probably try double checking your gpu in their rig while you're at it.

 

We'll see I'm picking up their whole system tomorrow.

[NewbixCube]

@ionbasa

 

I'm picking up a friends system to test with soon today but I noticed something during a crash.

Tell me if this is still a PSU issue. The computer crashed and the back and front fans weren't running, I could slightly hear the PSU but the motherboard lights and cpu cooler lights were on. And the liquid cooler fans were running, which are on the top of the computer. GPU fans weren't running either, could it be a mobo issue?

 

I'll update with test results soon.

[NewbixCube]

@ionbasa

 

I picked up my friends old unused system. It's very bad shape.

 

430W PSU

GTX 760

Unknown CPU

Gigabyte Black Series Motherboard looks new

No fans, cpu cooler falling off, extremely dusty and scratchy.

I'm trying to reassemble it and try to make it work but I'm not sure it's going to happen.

 

I'm thinking of going to best buy buying the same psu I have and testing it in my system and if it works just return it when my rma gets here.

 

EDIT: Not sure what happened but it looks like the cords to the motherboard to power it have been cut. So I can't use this to test anything.

Edited September 11, 2015 by NewbixCube

[NewbixCube]

@ionbasa

 

A friend loaned me so I could buy a PSU and just return it next week.

It's installed now, another Corsair 750w. We'll see if I have any issues I'll try testing it by playing a lot of games.

[ionbasa]

@ionbasa

 

A friend loaned me so I could buy a PSU and just return it next week.

It's installed now, another Corsair 750w. We'll see if I have any issues I'll try testing it by playing a lot of games.

Okay. Test away. Post results. I will probably be away from the forum this weekend since I'll be busy, just an FYI if I don't respond until Monday.

[NewbixCube]

Okay. Test away. Post results. I will probably be away from the forum this weekend since I'll be busy, just an FYI if I don't respond until Monday.

 

Played 6 hours with no crashing.

 

Edit: Played for about 7 hours, streamed even for 2 hours. No crashing or performance issues.

But, after I finished my game session and loaded up a youtube video.. I got a BSOD. Sound started skipping then I was hit with blue screen, it got a bugcheck then rebooted itself quickly.

 

On Fri 9/11/2015 12:24:42 PM GMT your computer crashed

crash dump file: C:\WINDOWS\Minidump\091115-11562-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14E240)

Bugcheck code: 0x7F (0x8, 0xFFFFD0015E1AFA30, 0xFFFFF77FFFFFFFE0, 0xFFFFF800DA9D6C7D)

Error: UNEXPECTED_KERNEL_MODE_TRAP

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 

 

Here's the minidump: https://mega.nz/#!I0UkSBAa!mxBVjODm5NbXNFpg7Q60AA0hxZ-kSsXPDzJ09lwuZgk

Edited September 11, 2015 by NewbixCube

[NewbixCube]

Played and streamed for about 2 hours today and crashed mid stream.

Computer would NOT post. It would boot and all the fans, lights would go.

I removed my GPU and it turned on, then replaced my GPU with my friends 760. I'll keep updates if I crash again.

 

Putting in my 2nd RMA for my GTX 780 at MSI now. Sadly MSI RMA's seem so slow.