Jump to content

BSOD

NewbixCube
By NewbixCube
in Troubleshooting
 Share
Posted

I'm getting BSODs. I was getting blue screens but now it just reboots my PC, about a hour ago it rebooted and the motherboard stopped working or something. I had to unplug the motherboard plug and plug it back it for the computer to start working again. The PSU would turn on but the fans wouldn't run and motherboard lights wouldn't come on.

 

Here's the MEMORY.DMP and perfmon report: https://mega.nz/#!9o01HarJ!6SPOIkv-IyidkFVOQ5fznh9vBBhrpQWYohDyI7eb_8E

 

I've ran memtest and gotten 8 passes for 100%.

Stress tested both the cpu and psu, without problems.

 

 

This is my latest WhoCrashed:

On Sun 8/23/2015 10:40:47 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\082315-13984-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x3C3D)
Bugcheck code: 0x10E (0x2E, 0xFFFFC00085A9E560, 0xFFFFC0008F09E4E0, 0xFFFFD001D54A7730)
Error: VIDEO_MEMORY_MANAGEMENT_INTERNAL
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

Link to comment
https://linustechtips.com/topic/435902-bsod/
Share on other sites
Link to post
Share on other sites
Posted

Video memory = graphics card...

Do you have a graphics card in your rig?

If you want my attention, quote meh! D: or just stick an @samcool55 in your post :3

Spying on everyone to fight against terrorism is like shooting a mosquito with a cannon

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5842785
Share on other sites
Link to post
Share on other sites
Posted

GTX 780, not overclocked.

 

The BSODs usually happen when I'm just using google chrome, watching live streams, or browsing the web.

Go in to Chrome setting and take off hardware acceleration, this, in most cases, make this problem. How to do that you may ask well.....

  1. go to chrome settings page
  2. scroll to the bottom of that page and click show advanced settings
  3. now scroll to the bottom of the same page until you see the System settings under Accessibility and uncheck the two boxes, one is for hardware acceleration and the other is for Chrome apps running even after you shut Chrome down.
  4. restart Chrome.

A water-cooled mid-tier gaming PC.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5842863
Share on other sites
Link to post
Share on other sites
Posted
  • Author

 

Go in to Chrome setting and take off hardware acceleration, this, in most cases, make this problem. How to do that you may ask well.....

  1. go to chrome settings page
  2. scroll to the bottom of that page and click show advanced settings
  3. now scroll to the bottom of the same page until you see the System settings under Accessibility and uncheck the two boxes, one is for hardware acceleration and the other is for Chrome apps running even after you shut Chrome down.
  4. restart Chrome.

 

 

Alright, done.

 

I guess we wait now.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5842884
Share on other sites
Link to post
Share on other sites
Posted
  • Author

The computer BSODs twice while I was asleep.

 

On Sun 8/23/2015 10:52:28 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0xB8841)
Bugcheck code: 0x139 (0x4, 0xFFFFE001581DDC40, 0xFFFFE001581DDB98, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\drivers\iastora.sys
product: Intel® Rapid Storage Technology driver
company: Intel Corporation
description: Intel® Rapid Storage Technology driver - x64
Bug check description: The kernel has detected the corruption of a critical data structure.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel® Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation KERNEL_SECURITY_CHECK_FAILURE

 

On Sun 8/23/2015 10:52:28 PM GMT your computer crashed

crash dump file: C:\WINDOWS\Minidump\082315-13453-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14DD00)
Bugcheck code: 0x139 (0x4, 0xFFFFE001581DDC40, 0xFFFFE001581DDB98, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  

 

 

I've updated Intel Rapid Storage to the newest update which is from 08/03/2015 to see if that might help fix it.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5847814
Share on other sites
Link to post
Share on other sites
Posted

The computer BSODs twice while I was asleep.

 

On Sun 8/23/2015 10:52:28 PM GMT your computer crashed

crash dump file: C:\WINDOWS\memory.dmp

This was probably caused by the following module: iastora.sys (iaStorA+0xB8841)

Bugcheck code: 0x139 (0x4, 0xFFFFE001581DDC40, 0xFFFFE001581DDB98, 0x0)

Error: KERNEL_SECURITY_CHECK_FAILURE

file path: C:\WINDOWS\system32\drivers\iastora.sys

product: Intel® Rapid Storage Technology driver

company: Intel Corporation

description: Intel® Rapid Storage Technology driver - x64

Bug check description: The kernel has detected the corruption of a critical data structure.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel® Rapid Storage Technology driver - x64, Intel Corporation).

Google query: Intel Corporation KERNEL_SECURITY_CHECK_FAILURE

 

On Sun 8/23/2015 10:52:28 PM GMT your computer crashed

crash dump file: C:\WINDOWS\Minidump\082315-13453-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x14DD00)

Bugcheck code: 0x139 (0x4, 0xFFFFE001581DDC40, 0xFFFFE001581DDB98, 0x0)

Error: KERNEL_SECURITY_CHECK_FAILURE

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: The kernel has detected the corruption of a critical data structure.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  

I'm downloading the first BSOD.rar file you provided. Are these two new BSOD dump files also included in that rar file?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5847845
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I'm downloading the first BSOD.rar file you provided. Are these two new BSOD dump files also included in that rar file?

 

They are not, I can upload a new updated one if you'd like, or just the minidmps?

 

Also I seemed to already have the Intel Rapid Storage storage downloaded and up to date so I ran a repair on it and restarted the computer.

 

EDIT: There is only one dump file from those two crashes: https://mega.nz/#!0p9zVQ5S!9f2W_ySPSb9oy32d4M9rBhx8yTZSy_q6Qk8ZHUOEWfo

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5847914
Share on other sites
Link to post
Share on other sites
Posted

They are not, I can upload a new updated one if you'd like, or just the minidmps?

 

Also I seemed to already have the Intel Rapid Storage storage downloaded and up to date so I ran a repair on it and restarted the computer.

 

EDIT: There is only one dump file from those two crashes: https://mega.nz/#!0p9zVQ5S!9f2W_ySPSb9oy32d4M9rBhx8yTZSy_q6Qk8ZHUOEWfo

What types of drives do you have hooked up to the Sata controller? SSDs, HDDs? Are you running any sort of RAID?

 

Also, do you have XMP enabled? Finally, are you overclocking? And if so what is the base clock (BCKL)?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848019
Share on other sites
Link to post
Share on other sites
Posted

I have a 240gb PNY SSD and 1TB Seagate HDD, no raid.

I'm not too sure what XMP so I doubt I have that enabled unless it's enabled by default int he bios, and I believe my CPU is factory overclocked at 4.0 ghz (Oc Genie.)

XMP relates to your memory speed. Enabling XMP will also raise the base clock of the CPU. If you overclocked with OC Genie it is possible that it automatically enabled XMP. It is also entirely possible that the overclock is stable, but the increased base clock is actually causing the sata controller to cause errors.

 

My recommendation is to reset your BIOS to reset any overclock. Once this is done, try and use your computer normally and see if it still BSODs. If it doesn't, then someone here on the forum can help you dial in an manual overclock for your system.  Or you can try OC Genie again, but I wouldn't recommend that.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848159
Share on other sites
Link to post
Share on other sites
Posted
  • Author

XMP relates to your memory speed. Enabling XMP will also raise the base clock of the CPU. If you overclocked with OC Genie it is possible that it automatically enabled XMP. It is also entirely possible that the overclock is stable, but the increased base clock is actually causing the sata controller to cause errors.

 

My recommendation is to reset your BIOS to reset any overclock. Once this is done, try and use your computer normally and see if it still BSODs. If it doesn't, then someone here on the forum can help you dial in an manual overclock for your system.  Or you can try OC Genie again, but I wouldn't recommend that.

 

Would just disabling OC Genie work? Or perhaps I can check for XMP and disable it if it's enabled.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848184
Share on other sites
Link to post
Share on other sites
Posted

Would just disabling OC Genie work? Or perhaps I can check for XMP and disable it if it's enabled.

If you disable OC genie, you'll essentially reset from your Overclock back to base clock. You can turn XMP on and off in the BIOS if you so wish. I'd try running with XMP off for a few days, and then XMP on and see if relates to your crashing.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848205
Share on other sites
Link to post
Share on other sites
Posted
  • Author

If you disable OC genie, you'll essentially reset from your Overclock back to base clock. You can turn XMP on and off in the BIOS if you so wish. I'd try running with XMP off for a few days, and then XMP on and see if relates to your crashing.

 

Well.. I checked my bios and I actually turned Oc Genie overclock off quite a bit ago, also checked XMP which is disabled.

 

I had forgotten that I disabled Oc Genie a couple weeks ago and never re enabled it even though I had thought about it.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848226
Share on other sites
Link to post
Share on other sites
Posted

Well.. I checked my bios and I actually turned Oc Genie overclock off quite a bit ago, also checked XMP which is disabled.

 

I had forgotten that I disabled Oc Genie a couple weeks ago and never re enabled it even though I had thought about it.

You mentioned you also updated Intel Rapid Storage? Was that before the BSOD or after the BSOD?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848428
Share on other sites
Link to post
Share on other sites
Posted
  • Author

You mentioned you also updated Intel Rapid Storage? Was that before the BSOD or after the BSOD?

 

Well WhoCrashed mention Intel Rapid Storage so I checked the MSI website for my motherboard drivers. And downloaded the newest one, but my only options were to remove software or repair. So I chose repair then I restarted the computer. That was today after I woke up and saw the two BSODs.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848452
Share on other sites
Link to post
Share on other sites
Posted

Well WhoCrashed mention Intel Rapid Storage so I checked the MSI website for my motherboard drivers. And downloaded the newest one, but my only options were to remove software or repair. So I chose repair then I restarted the computer. That was today after I woke up and saw the two BSODs.

Try downloading the latest Intel RST drivers from here: https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST-

Does it give you an option to update?

 

If everything seems to be stable after updating the Intel RST drivers you should be able to reply your overclock if you wish.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848503
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Try downloading the latest Intel RST drivers from here: https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST-

Does it give you an option to update?

 

If everything seems to be stable after updating the Intel RST drivers you should be able to reply your overclock if you wish.

 

I downloaded the 

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

as it was the only one that it would let me download for Rapid Storage on Windows 10. This is frp, 07/30 which is prior to what I have downloaded. 

When I opened the zip it was 6 files, 3 of them being duplicates of another. I couldn't run any of them,

8rAv3UI.png

 

This is what I have installed already,

MfTIdBf.png

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5848557
Share on other sites
Link to post
Share on other sites
Posted

I downloaded the 

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

as it was the only one that it would let me download for Rapid Storage on Windows 10. This is frp, 07/30 which is prior to what I have downloaded. 

When I opened the zip it was 6 files, 3 of them being duplicates of another. I couldn't run any of them,

8rAv3UI.png

 

This is what I have installed already,

MfTIdBf.png

You downloaded the floppy boot disk for RAID arrays. That download page has 3 links. The last one is a setuprst.exe

https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5849648
Share on other sites
Link to post
Share on other sites
Posted
  • Author

You downloaded the floppy boot disk for RAID arrays. That download page has 3 links. The last one is a setuprst.exe

https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver

 

That's reading fail on my end. 

It gives me the same options as when I downloaded it from MSI.

6B1Al7j.png

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5850648
Share on other sites
Link to post
Share on other sites
Posted

That's reading fail on my end. 

It gives me the same options as when I downloaded it from MSI.

6B1Al7j.png

I'd go ahead and select repair install. 

 

USe your computer normally and see if it BSODs after that. If it doesn't then you should be able to go ahead and re-apply your overclock.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

Link to comment
https://linustechtips.com/topic/435902-bsod/#findComment-5850685
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×