NZXT Noctis 450 PWM fan controller issue! First pc build!

[Toasterstrudel5]

Hey guys! So I was super excited to receive my final piece for my first pc build today! (Yayyy!). So I gathered my things, got to a proper work place, and started to work. When I finished installing my power supply, I decided to take a look at the amazing pwm fan controller that NZXT gives us on the case, but when I turn it around to look at it, there is something that isn't right. White gunk is all over the top-right portion of the hub. I really want to know if this is going to make it overheat or something, and I realllyy don't want to return anything. Any help will be appreciated! Thank you... pictures and dog tax below! 

[W-L]

-SNIP-

 

It's potting goo used to prevent coil whine it's not a problem at all.

 

*Woof woof* 

[LittleCarrot]

contact Nzxt

[CydiaDash]

Coil whine protection, don't fret little one

[Toasterstrudel5]

It's potting goo used to prevent coil whine it's not a problem at all.

 

*Woof woof* 

Really? That's all it is? PHEW! Had my heart pounding there for about 15 minutes. I appreciate your super-fast reply and answer. 

[CydiaDash]

contact Nzxt

Nonono, don't contact NZXT about something that's supposed to be there.

[ddswh1pk0s]

Don't contact NZXT, that goo is normal, my friend's case had exactly the same stuff, it's normal

[Toasterstrudel5]

Don't contact NZXT, that goo is normal, my friend's case had exactly the same stuff, it's normal

Thanks.

[Leonard]

Hey guys! So I was super excited to receive my final piece for my first pc build today! (Yayyy!). So I gathered my things, got to a proper work place, and started to work. When I finished installing my power supply, I decided to take a look at the amazing pwm fan controller that NZXT gives us on the case, but when I turn it around to look at it, there is something that isn't right. White gunk is all over the top-right portion of the hub. I really want to know if this is going to make it overheat or something, and I realllyy don't want to return anything. Any help will be appreciated! Thank you... pictures and dog tax below! 

Poor dog...i thought he was sleeping....then i noticed your shoes under him....so he had to have died from the smell right....poor thing....anyhoo.....

contact NZXT with some pictures and they will change it for you at no cost to you unless you have to pay duties/taxes. What you need to work out is how are you gonna explain the issue, it is working i am sure but you can say it may be faulty or something.

[Toasterstrudel5]

Poor dog...i thought he was sleeping....then i noticed your shoes under him....so he had to have died from the smell right....poor thing....anyhoo.....

contact NZXT with some pictures and they will change it for you at no cost to you unless you have to pay duties/taxes. What you need to work out is how are you gonna explain the issue, it is working i am sure but you can say it may be faulty or something.

Well, 2 people said that it should be there, and I really don't want to return anything. Thank you for the answer though!

[Leonard]

Well, 2 people said that it should be there, and I really don't want to return anything. Thank you for the answer though!

You don't have to return anything, when my LEDs went out on my P630 i contacted NZXT's support and told them and they just questioned me to know exactly what part went bad, made sure i actually paid for it by me presenting my amazon.com's receipt and that they would sent it to my skybox in the US free of charge but i would have to pay for my country's duties when it arrives in my country and i thought they were just sending the LED replacements, they sent the whole PCB and LEDs connected to it and i installed it.

 

They are a great company in my experience.