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PSU motherboard 24 pin doesn't fit to power supply

Jev96
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Okay so long story short, my friends power supply stopped working so I said to send it back to EVGA. I said send it back as if you were selling it on ebay or something so they will have no problem fixing it. So he sends it without the cables and just sent the unit off, they come back with a 'newer version' today and apparently the motherboard pin doesn't fit in the slot... see pictures that he sent me... I have no idea what he is on about, I thought that all power cables were exactly the same and have been for years, I don't think I'm wrong here.

 

He originally had this one http://www.evga.com/Products/Product.aspx?pn=120-G1-0750-XR

And they sent him back the newer version, and apparently it the 24 pin cable doesn't fit in the power supply http://www.evga.com/Products/Product.aspx?pn=220-G2-0750-XR

post-68088-0-43869800-1429202052.jpg

post-68088-0-27708100-1429202055.jpg

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Posted

wrong end. There should be an 18 + 10 end.

 

The one you're holding should go in the actual motherboard.

The projects never end in my line of work.

CPU: Dual Xeon E5-2650v2 || GPU: Dual Quadro K5000 || Motherboard: Asus Z9PE-D8 || RAM: 64GB Corsair Vengeance || Monitors: Dual LG 34UM95, NEC MultiSync EA244UHD || Storage: Dual Samsung 850 Pro 256GB in Raid 0, 6x WD Re 4TB in Raid 1 || Sound: Xonar Essense STX (Mainly for Troubleshooting and listening test) || PSU: Corsair Ax1500i

CPU: Core i7 5820k @ 4.7GHz || GPU: Dual Titan X || Motherboard: Asus X99 Deluxe || RAM: 32GB Crucial Ballistix Sport || Monitors: MX299Q, 29UB65, LG 34UM95 || Storage: Dual Samsung 850 EVO 1 TB in Raid 0, Samsung 850 EVO 250GB, 2TB Toshiba scratch disk, 3TB Seagate Barracuda || PSU: EVGA 1000w PS Platinum

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Posted

you are gonna ultra facepalm when you find out its the other side of the cable you have to plug into the psu.

EDIT:

WAIT GUYS WTF

They did actually change the cable layout lol. It doesnt fit so yeah. You are fucked x)

(but you could just use the cables that came with the G2 ...)

Gaming HTPC:

R5 5600X - Cryorig C7 - Asus ROG B350-i - EVGA RTX2060KO - 16gb G.Skill Ripjaws V 3333mhz - Corsair SF450 - 500gb 960 EVO - LianLi TU100B


Desktop PC:
R9 3900X - Peerless Assassin 120 SE - Asus Prime X570 Pro - Powercolor 7900XT - 32gb LPX 3200mhz - Corsair SF750 Platinum - 1TB WD SN850X - CoolerMaster NR200 White - Gigabyte M27Q-SA - Corsair K70 Rapidfire - Logitech MX518 Legendary - HyperXCloud Alpha wireless


Boss-NAS [Build Log]:
R5 2400G - Noctua NH-D14 - Asus Prime X370-Pro - 16gb G.Skill Aegis 3000mhz - Seasonic Focus Platinum 550W - Fractal Design R5 - 
250gb 970 Evo (OS) - 2x500gb 860 Evo (Raid0) - 6x4TB WD Red (RaidZ2)

Synology-NAS:
DS920+
2x4TB Ironwolf - 1x18TB Seagate Exos X20

 

Audio Gear:

Hifiman HE-400i - Kennerton Magister - Beyerdynamic DT880 250Ohm - AKG K7XX - Fostex TH-X00 - O2 Amp/DAC Combo - 
Klipsch RP280F - Klipsch RP160M - Klipsch RP440C - Yamaha RX-V479

 

Reviews and Stuff:

GTX 780 DCU2 // 8600GTS // Hifiman HE-400i // Kennerton Magister
Folding all the Proteins! // Boincerino

Useful Links:
Do you need an AMP/DAC? // Recommended Audio Gear // PSU Tier List 

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Posted

/me bitch slaps the  OP :rolleyes:

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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Posted

you are gonna ultra facepalm when you find out its the other side of the cable you have to plug into the psu.

EDIT:

WAIT GUYS WTF

They did actually change the cable layout lol. It doesnt fit so yeah. You are fucked x)

(but you could just use the cables that came with the G2 ...)

He didn't get sent any cables, just the PSU 

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He didn't get sent any cables, just the PSU 

 

uhm.. where does it say that?

Gaming HTPC:

R5 5600X - Cryorig C7 - Asus ROG B350-i - EVGA RTX2060KO - 16gb G.Skill Ripjaws V 3333mhz - Corsair SF450 - 500gb 960 EVO - LianLi TU100B


Desktop PC:
R9 3900X - Peerless Assassin 120 SE - Asus Prime X570 Pro - Powercolor 7900XT - 32gb LPX 3200mhz - Corsair SF750 Platinum - 1TB WD SN850X - CoolerMaster NR200 White - Gigabyte M27Q-SA - Corsair K70 Rapidfire - Logitech MX518 Legendary - HyperXCloud Alpha wireless


Boss-NAS [Build Log]:
R5 2400G - Noctua NH-D14 - Asus Prime X370-Pro - 16gb G.Skill Aegis 3000mhz - Seasonic Focus Platinum 550W - Fractal Design R5 - 
250gb 970 Evo (OS) - 2x500gb 860 Evo (Raid0) - 6x4TB WD Red (RaidZ2)

Synology-NAS:
DS920+
2x4TB Ironwolf - 1x18TB Seagate Exos X20

 

Audio Gear:

Hifiman HE-400i - Kennerton Magister - Beyerdynamic DT880 250Ohm - AKG K7XX - Fostex TH-X00 - O2 Amp/DAC Combo - 
Klipsch RP280F - Klipsch RP160M - Klipsch RP440C - Yamaha RX-V479

 

Reviews and Stuff:

GTX 780 DCU2 // 8600GTS // Hifiman HE-400i // Kennerton Magister
Folding all the Proteins! // Boincerino

Useful Links:
Do you need an AMP/DAC? // Recommended Audio Gear // PSU Tier List 

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Posted

uhm.. where does it say that?

i know OP and the guy who had the broken PSU

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uhm.. where does it say that?

 

 

I said send it back as if you were selling it on ebay or something so they will have no problem fixing it. So he sends it without the cables and just sent the unit off

My Gaming PC

|| CPU: Intel i5 4690@4.3Ghz || GPU: Dual ASUS gtx 1080 Strix. || RAM: 16gb (4x4gb) Kingston HyperX Genesis 1600Mhz. || Motherboard: MSI Z97S Krait edition. || OS: Win10 Pro
________________________________________________________________

Trust me, Im an Engineer

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i know OP and the guy who had the broken PSU

 

k den.

 

Ask EVGA for cables and say they didnt sent them with the RMA unit.

Edit:

I said send it back as if you were selling it on ebay or something so they will have no problem fixing it. So he sends it without the cables and just sent the unit off

Gaming HTPC:

R5 5600X - Cryorig C7 - Asus ROG B350-i - EVGA RTX2060KO - 16gb G.Skill Ripjaws V 3333mhz - Corsair SF450 - 500gb 960 EVO - LianLi TU100B


Desktop PC:
R9 3900X - Peerless Assassin 120 SE - Asus Prime X570 Pro - Powercolor 7900XT - 32gb LPX 3200mhz - Corsair SF750 Platinum - 1TB WD SN850X - CoolerMaster NR200 White - Gigabyte M27Q-SA - Corsair K70 Rapidfire - Logitech MX518 Legendary - HyperXCloud Alpha wireless


Boss-NAS [Build Log]:
R5 2400G - Noctua NH-D14 - Asus Prime X370-Pro - 16gb G.Skill Aegis 3000mhz - Seasonic Focus Platinum 550W - Fractal Design R5 - 
250gb 970 Evo (OS) - 2x500gb 860 Evo (Raid0) - 6x4TB WD Red (RaidZ2)

Synology-NAS:
DS920+
2x4TB Ironwolf - 1x18TB Seagate Exos X20

 

Audio Gear:

Hifiman HE-400i - Kennerton Magister - Beyerdynamic DT880 250Ohm - AKG K7XX - Fostex TH-X00 - O2 Amp/DAC Combo - 
Klipsch RP280F - Klipsch RP160M - Klipsch RP440C - Yamaha RX-V479

 

Reviews and Stuff:

GTX 780 DCU2 // 8600GTS // Hifiman HE-400i // Kennerton Magister
Folding all the Proteins! // Boincerino

Useful Links:
Do you need an AMP/DAC? // Recommended Audio Gear // PSU Tier List 

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  • Author

uhm.. where does it say that?

dude, no need to get salty, my friend i'm talking about, is a mutual friend of mine and GeorgeR0505

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Guys, can you read what I said first, I said that he only sent off the psu unit, not the cables, so EVGA obviously assumed he had the cables still and just sent him the unit back, if he did what I said in the first place then probably wouldn't have this problem, i'm just wondering why they would change a universal unit that hasn't been changed like... ever

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Guys, can you read what I said first, I said that he only sent off the psu unit, not the cables, so EVGA obviously assumed he had the cables still and just sent him the unit back, if he did what I said in the first place then probably wouldn't have this problem, i'm just wondering why they would change a universal unit that hasn't been changed like... ever

 

Corsair PSUs also have the 24pin split on the psu side its nothing new.

Just ask EVGA. they have great customer service. No idea why they sent you only half the psu though. Its not like they need the cables...

Gaming HTPC:

R5 5600X - Cryorig C7 - Asus ROG B350-i - EVGA RTX2060KO - 16gb G.Skill Ripjaws V 3333mhz - Corsair SF450 - 500gb 960 EVO - LianLi TU100B


Desktop PC:
R9 3900X - Peerless Assassin 120 SE - Asus Prime X570 Pro - Powercolor 7900XT - 32gb LPX 3200mhz - Corsair SF750 Platinum - 1TB WD SN850X - CoolerMaster NR200 White - Gigabyte M27Q-SA - Corsair K70 Rapidfire - Logitech MX518 Legendary - HyperXCloud Alpha wireless


Boss-NAS [Build Log]:
R5 2400G - Noctua NH-D14 - Asus Prime X370-Pro - 16gb G.Skill Aegis 3000mhz - Seasonic Focus Platinum 550W - Fractal Design R5 - 
250gb 970 Evo (OS) - 2x500gb 860 Evo (Raid0) - 6x4TB WD Red (RaidZ2)

Synology-NAS:
DS920+
2x4TB Ironwolf - 1x18TB Seagate Exos X20

 

Audio Gear:

Hifiman HE-400i - Kennerton Magister - Beyerdynamic DT880 250Ohm - AKG K7XX - Fostex TH-X00 - O2 Amp/DAC Combo - 
Klipsch RP280F - Klipsch RP160M - Klipsch RP440C - Yamaha RX-V479

 

Reviews and Stuff:

GTX 780 DCU2 // 8600GTS // Hifiman HE-400i // Kennerton Magister
Folding all the Proteins! // Boincerino

Useful Links:
Do you need an AMP/DAC? // Recommended Audio Gear // PSU Tier List 

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I think this post was meant to be about the change between G1 and G2 and the fact that EVGA didn't send the cables for G2, which isn't a problem because EVGA are very helpful and im sure will send him the correct ones ASAP

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/me bitch slaps the  OP :rolleyes:

Any particular reason why? 

 

You're really putting a bad vibe on LTT Forums, if you haven't got anything nice to say then don't say it, i'm only asking for help as i'm not with my friend right now he's just texted me these pictures and all the info he's given me, I have given in the description. Either lay off the salt, or just leave

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Any particular reason why? 

 

You're really putting a bad vibe on LTT Forums, if you haven't got anything nice to say then don't say it, i'm only asking for help as i'm not with my friend right now he's just texted me these pictures and all the info he's given me, I have given in the description. Either lay off the salt, or just leave

 

Whoa... don't bring the entirety of the forum into this. He simply meant that you, or your friend... should have noticed the 18+10 connectors before hand.

The projects never end in my line of work.

CPU: Dual Xeon E5-2650v2 || GPU: Dual Quadro K5000 || Motherboard: Asus Z9PE-D8 || RAM: 64GB Corsair Vengeance || Monitors: Dual LG 34UM95, NEC MultiSync EA244UHD || Storage: Dual Samsung 850 Pro 256GB in Raid 0, 6x WD Re 4TB in Raid 1 || Sound: Xonar Essense STX (Mainly for Troubleshooting and listening test) || PSU: Corsair Ax1500i

CPU: Core i7 5820k @ 4.7GHz || GPU: Dual Titan X || Motherboard: Asus X99 Deluxe || RAM: 32GB Crucial Ballistix Sport || Monitors: MX299Q, 29UB65, LG 34UM95 || Storage: Dual Samsung 850 EVO 1 TB in Raid 0, Samsung 850 EVO 250GB, 2TB Toshiba scratch disk, 3TB Seagate Barracuda || PSU: EVGA 1000w PS Platinum

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Whoa... don't bring the entirety of the forum into this. He simply meant that you, or your friend... should have noticed the 18+10 connectors before hand.

Like I said, if you read it properly i'm not with him, he sent me those pictures and i've told you what he told me, he got sent that in return by EVGA, so it's just a mix up obviously. yeah better slap the OP....

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Like I said, if you read it properly i'm not with him, he sent me those pictures and i've told you what he told me, he got sent that in return by EVGA, so it's just a mix up obviously. yeah better slap the OP....

 

I understand that.... but we saw it right away looking at the photos. That's all I meant.

The projects never end in my line of work.

CPU: Dual Xeon E5-2650v2 || GPU: Dual Quadro K5000 || Motherboard: Asus Z9PE-D8 || RAM: 64GB Corsair Vengeance || Monitors: Dual LG 34UM95, NEC MultiSync EA244UHD || Storage: Dual Samsung 850 Pro 256GB in Raid 0, 6x WD Re 4TB in Raid 1 || Sound: Xonar Essense STX (Mainly for Troubleshooting and listening test) || PSU: Corsair Ax1500i

CPU: Core i7 5820k @ 4.7GHz || GPU: Dual Titan X || Motherboard: Asus X99 Deluxe || RAM: 32GB Crucial Ballistix Sport || Monitors: MX299Q, 29UB65, LG 34UM95 || Storage: Dual Samsung 850 EVO 1 TB in Raid 0, Samsung 850 EVO 250GB, 2TB Toshiba scratch disk, 3TB Seagate Barracuda || PSU: EVGA 1000w PS Platinum

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The EVGA G1 and EVGA G2 are totally different platforms. The cables are not interchangeable.

 

You will need to ask EVGA to send you a correct set of cables.

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