Serious, complex PC problem (if you want some challange)
Good luck reading thiswhole thing, grab a cup of coffee or tee
(Skip to the end to see the solution)
I gave my thoughts on the posts, and would advise some people to read it.
windows restall i think, possibly a virus. zipbomb maybe with possibly malware
Virus, nuke, reinstall!
Like everybody else has said, nuke it and have a clean copy of Windows.
I figured windows reinstall out myself as well I just wanted a way around it so these posts werent helpful that much..... but read on this isn't the full truth
Ok, thanks guys I'll reinstall tomorrow first thing
here I just taughted that there is no solution........
Like ind3x said, try malwarebytes.
The free version finds the malware, but might not remove it.
Either buy a license or .... to get it working.
If that doesn't find anything, you could try Spyhunter.
Do note: Spyhunter can and will replace critical Windows files if it thinks that's necessary.
If those two fail, try a Windows reinstall.
Like everyone else here, I'm pretty sure it's a virus of some sort.
The free version scans everything the paid version does and removes as much malware as the paid version.
Sounds like a virus, try rebooting into safe mode run a full scan with malwarebytes (make sure to enable rootkit scan), If nothing comes up, It could be quite serious and I reinstall Windows
These tips got me further and were generally helpful but din't solve the problem....
Got to the bold line; It's malware.
The "Microsoft" tech you contacted, was not an actual microsoft tech.
First off, everyone needs to really **** off with the "nuke w1nd0ws eets ded" bull****.
This is a troubleshooting forum, not a place to go to have people tell you to reinstall windows, okay? Sick of this ****.
Second, you have malware.Download and run:
Adware Removal tool
ADWCleaner
Combofix (Does not run on windows 8.1 but does on 8 and below.)Malwarebytes
MSE/Windows DefenderRogueKiller
Spybot S&D 1.6.2
And TDSSKiller.
Run them ALL as an administrator, preferably in safe mode with networking.
Run Rkill first, on every single restart. You will NOT be using your computer during this time, and it's going to take time.
If you gave any info to the "Microsoft" tech, change it. Passwords, credit cards, emails, anything. Change it.
This was very helpful since I din't know these softwares were existing but you didn't read the part where ADOBE SHOCKVAWE ISN'T WORKING so I couldn't download half of these, and which were downloaded sucsessfully found only I malware/virus deleted it and didn't fix anything..... And I agree that people shold give me tips before telling me to reinstall Windows... (but read on)
Not Helpful
Not Helpful
Not Helpful
A little bit helpful but Spyhunter has always fought me while trying to use it/remove it. I consider is malware.
Not Helpful!
COME ON!!!!!
This was rude but hones and had some truth...
Sure, it will fix the problem.
And all he has to do to fix his problem is find enough storage to store all of his data, spend however long transferring however much data he has (potentially Terabytes) , re install windows, re install his potential 300+ programs, put all his data back on, get his settings just right again, and settle in to a basically new computer. SUPER easy.
Sure, it may not be malware! But will you know until you try? Jesus, think before you type.
You also completely glazed over the fact that he called "Microsoft". Did he give them info? Bahh, who cares? Not you.
Extremely rude but CARING which is nice but I didn't give information other than my name I'm not a complete idiot.
cool... sorry but i have about 2tb of stuff and 150 programs, like a sensible person its backed up and for me to re install windows its about 2 hours, then to get everything exactly how it was before is an extra 2 hours! 4 hours... fixed and working, yes IF he had the space to download a program, for malware go for it. but if you read he doesn't. From my experience i think its a little bit more than malware! as you previously said that he called someone who wasn't Microsoft. and i agree with you there mate. but also it may take hours to find the problem!
and finally, when people help others, for no money. Just for being a nice person have some respect for them. dont do this
be nice!
TRUE, I agree with this
Sure. You have 5 years of computer experience.
When helping on a forum, I assume the person i'm helping has done nothing and is basically only capable of opening chrome and playing games. You really have to.
If someone is gullible enough to contact the regular fake microsoft scam, and nearly buy their "service", I can only assume that X person doesn't know the fastest or safest ways of installing windows, and may end up in the same virused up situation that they were in before, while trying to get drivers and flash and chrome etc.
Sure, I could have said it nicer. You're right. BUT. I don't care if you're paid or not, don't "help" if you aren't actually going to help. "Re install w1nd0ws l0l m8 u dun guffed" is not helping.
You think I get paid to come to this forum? No. Just like anyone else. But i put the effort in. It's expected of us to help each other, and once again, "Re install w1nd0ws l0l m8 u dun guffed", is not helping.
Now I fell insulted, I don't have much experience with windows true because I use Mac istead of PC most of the time but I am an IOS developer so I'm capable of more than opening chrome. I could reinstall windows but you weere right that it is time consumeing to find and put my data somewhere else.
And the "Microsoft" was legitimate I just probably contaced the one for businesses or something, just search for microsoft support fees in google.
Final Taughtes:
hmmmm try chkdsk in the Command Prompt as an admin, then use your windows disc and select repair to see if that can remedy the issue.
I have no idea what you said about command prompt but you were the closest to the easiest solution....
The virus scans didn't work so not an option.......
Reinstlling is too tedious and long....
However there is an option in Windows 8 to: REFRESH YOUR PC WITHOUT AFFECTING THE FILES
but I had no space and this required 8GBs so I uninstalled everything. This process took 10min at most, it uninstalled many softwares sure but I got a complete list on my desktop afterwards. It also uninstalled thing that I should have done a long time ago. This made tonns of free space and most importantly solved the main issue. NOBODY THOUGHT ABOUT THIS?? so whom suggested to reinstall got the second closest to the solution because that is what I kind of did.
However I didn't really gave status updates on virus scans and everything else which would have ended the argument... sorry
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