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Extremely Noob Question Doing my first RMA...

Champion-Craig
By Champion-Craig
in Troubleshooting
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Go to solution Solved by Aniallation,

So my BenQ RL2455HM has a dead pixel just over a month after purchase and I'm be given a form to fill out by a customer service rep for an RMA. The form asks for the monitors serial number which I have no idea how to find out. I tried going to NCIX's website page on the monitor and also checked the invoice I got after purchase for a serial number and nothing. Call me stupid but where can I find a products serial number?

On the sticker located on the back of the monitor

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So my BenQ RL2455HM has a dead pixel just over a month after purchase and I'm be given a form to fill out by a customer service rep for an RMA. The form asks for the monitors serial number which I have no idea how to find out. I tried going to NCIX's website page on the monitor and also checked the invoice I got after purchase for a serial number and nothing. Call me stupid but where can I find a products serial number?

Specs:  CPU- AMD FX 8320 @ 3.5Ghz Cooler: Hyper 212 Evo Motherboard: GIGABYTE GA-990FXA-UD3 GPU -EVGA GeForce GTX 970 4GB Superclocked  RAM- 16GB 1600MHz (4x4)  HD- Western Digital Blue Hard Drive 1TB  PSU - Corsair CX 750M Case: Corsair 300R OS-  Windows 7 Home Premium 64 bit Mouse: Razer Deathadder 2013 Keyboard: Razer Blackwidow Ultimate Edition 2013 

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So my BenQ RL2455HM has a dead pixel just over a month after purchase and I'm be given a form to fill out by a customer service rep for an RMA. The form asks for the monitors serial number which I have no idea how to find out. I tried going to NCIX's website page on the monitor and also checked the invoice I got after purchase for a serial number and nothing. Call me stupid but where can I find a products serial number?

On the sticker located on the back of the monitor

"Rawr XD"

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So my BenQ RL2455HM has a dead pixel just over a month after purchase and I'm be given a form to fill out by a customer service rep for an RMA. The form asks for the monitors serial number which I have no idea how to find out. I tried going to NCIX's website page on the monitor and also checked the invoice I got after purchase for a serial number and nothing. Call me stupid but where can I find a products serial number?

It should be on the back of the monitor, where the sticker is. 

benq_rl2455hm.jpg

|CPU: Intel 5960X|MOBO:Rampage V Extreme|GPU:EVGA 980Ti SC 2 - Way SLI|RAM:G-Skill 32GB|CASE:900D|PSU:CorsairAX1200i|DISPLAY :Dell U2412M X3|SSD Intel 750 400GB, 2X Samsung 850 Pro|

Peripherals : | MOUSE : Logitech G602 | KEYBOARD: K70 RGB (Cherry MX Brown) | NAS: Synology DS1515+  - WD RED 3TB X 5|ROUTER: AC68U

Sound : | HEADPHONES: Sennheiser HD800 SPEAKERS: B&W CM9 (Front floorstanding) ,  B&W CM Center 2 (Centre) | AV RECEIVER : Denon 3806 | MY X99 BUILD LOG!

 

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there are white labels on the back the one that probably says BenQ in big font has it on there.

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On the sticker located on the back of the monitor

Awesome thanks. Totally oblivious to that lol.

Specs:  CPU- AMD FX 8320 @ 3.5Ghz Cooler: Hyper 212 Evo Motherboard: GIGABYTE GA-990FXA-UD3 GPU -EVGA GeForce GTX 970 4GB Superclocked  RAM- 16GB 1600MHz (4x4)  HD- Western Digital Blue Hard Drive 1TB  PSU - Corsair CX 750M Case: Corsair 300R OS-  Windows 7 Home Premium 64 bit Mouse: Razer Deathadder 2013 Keyboard: Razer Blackwidow Ultimate Edition 2013 

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