Best RMA for GPU

[slifer]

So I've been wondering, which company offers the BEST RMA service? Can be for Nvidia or AMD.

Tell us your story while you're at it! I'm looking to get a new graphics card but don't know from who.

Anyone have experience with exchanging for a newer generation card?

[DeViLzzz]

EVGA I believe.  Don't they pay both ways?  I still wouldn't buy a card from them right now myself but whatever.

[dadasmithywinkle]

HAHAHAHAHA nVidia. They wont admit any fault. Look more to the producers, not the chip makers. EVGA and ASUS have great customer service.

[ForsakenLive]

Pretty much EVGA is the best regarding that, but it really differs on each area too, if EVGA is not well installed in your region it can be a pain in the ass anyway; and that company that everyone has a bad experience with can be really nice were you live. For example XFX and Sapphire are amazing in my country, but people in the US can do nothing but criticize them.

[slifer]

How about specifically in Canada? Do you guys have any stories to tell?

[jousef]

How about specifically in Canada? Do you guys have any stories to tell?

Its canada dude, stereotypes do apply.

Customer service is excellent 10/10

[slifer]

Its canada dude, stereotypes do apply.

Customer service is excellent 10/10

Well there are some customer service reps from america too

Everyone seems to say EVGA here, any stories about your rmas?

[jousef]

Well there are some customer service reps from america too

Everyone seems to say EVGA here, any stories about your rmas?

my experiences are all positive, except when it comes to wireless network providers for cell phones..

[Badger906]

I've never gone directly to the manufacturer for RMA, I always use the seller if it's within warranty.

in the UK I deal with ebuyer and they basically have a no quibbles RMA service. if you say it's broke, they'll replace it.

I think what they and other companies do is just box together products for different manufacturers and ship them at mass.

back in the day they swapped my broken 8800gts for a 8800gt! there was like £100 price difference at the time!