Jump to content

pc refuses to shutdown

Etonic
By Etonic
in Troubleshooting
 Share
Posted

i'ver been trying to shutdown my pc, and everytime i go to the start menu, hit shut down, it says shutting down, then it just pops right back to the desktop, im not sure if its cause i have startisback thats messing things up or what, i tried making my wlan not wae the pc when in use or whatever, but that did nothing, any ideas?

 

pc specs http://ca.pcpartpicker.com/p/QN9qVn

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

My Grandma had that a while ago. turned out it was a bad PSU

My Main Build: NZXT S340 - NZXT Kraken X31 - Crucial MX100 256GB - i5 4460 - Gigabyte Z97P D3 - Kingston HyperX Red 8GB - MSI Nvidia GTX 780 3GB - Corsair LL & HD RGB Fans, Corsair Lighting Node Pro. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

i just bought everything new, my psu is a evga g2 750w

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Look for malware using malwarebytes. Might help.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Look for malware using malwarebytes. Might help.

i did a full scan with windwows defender and malwarebytes about 30 min ago, both came up with nothing

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

even when i push the powerbutton on my case, it wont shutdown

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

i'ver been trying to shutdown my pc, and everytime i go to the start menu, hit shut down, it says shutting down, then it just pops right back to the desktop, im not sure if its cause i have startisback thats messing things up or what, i tried making my wlan not wae the pc when in use or whatever, but that did nothing, any ideas?

try restoring to an earlier date, u might have added some bad software!!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Either a MOBO issue, or PSU issue.

how would i test what it is? and my restart button works

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

try restoring to an earlier date, u might have added some bad software!!

i've only had the thing for a week, i didnt back it up yet

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I dont know why, but it shutdown twice, it just decided to work

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I had this problem and once I swapped out the PSU I was solved, same deal the first PSU was brand new, I had tried all sorts of things nothing worked so I started swapping out components and it was the PSU.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

how would i test what it is? and my restart button works

Restarting isn't quite the same thing. Shutting down involves sending out the shut down signal. If the motherboard isn't sending it out, or the power supply isn't reacting to it, the system won't shut down.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

what pc u have BTW, oem or custom built???

 

i've only had the thing for a week, i didnt back it up yet

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

a post of your PC system spec will help us to pinpoint the problem

 

i do have a similar problem and it was the mobo BIOS issue

 

at 64MB or 128MB set for Intel HD Graphics it will be fine

 

at 256MB and 512MB

 

everything is still running when it suppose to shut down

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

what pc u have BTW, oem or custom built???

custom built, i finished it last week http://ca.pcpartpicker.com/p/QN9qVn

 

I had this problem and once I swapped out the PSU I was solved, same deal the first PSU was brand new, I had tried all sorts of things nothing worked so I started swapping out components and it was the PSU.

i'll swapping it out tomorrow and see what happens

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

a post of your PC system spec will help us to pinpoint the problem

 

i do have a similar problem and it was the mobo BIOS issue

 

at 64MB or 128MB set for Intel HD Graphics it will be fine

 

at 256MB and 512MB

 

everything is still running when it suppose to shut down

http://ca.pcpartpicker.com/p/QN9qVn

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

check in your BIOS and see what the PC is suppose to do when the power button is pressed

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

did u update the windows?????

i let windows update do its thing before i touched anything

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

i let windows update do its thing before i touched anything

 

does it shutdown when press the power button for a while???

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

does it shutdown when press the power button for a while???

it just decided to work when i shut it down normally, ie start menu-shutdown

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

it just decided to work when i shut it down normally, ie start menu-shutdown

congrats man, sometimes this kinda stuff happens, anyways enjoy ur build!!! :)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

congrats man, sometimes this kinda stuff happens, anyways enjoy ur build!!! :)

and hopefully it wants to keep working, and thanks:)

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×