Gigabyte Vs. Asus

[Admiral Naismith]

Hello,

 

Not sure if this is the right place for this...

 

Anyways, when it comes to their graphics cards, who has the best support? Asus or Gigabyte? What are your experiences with them?

 

Thanks, any personal experience is appreciated.

[WereCat]

I dont know about Gigabyte but people seem to have really bad experience with ASUS. I already saw several reviews here on ASUS support ... Made me not want their products.

 

But of course. It depends. Sometimes you may get just unlucky and get bad support and sometimes lucky and get good support. It all depends on people in the end.

[j.dirona]

Gigabyte is great

[Mick Naughty]

Asus products are amazing. As i don't need support cuz I don't break my stuff. And I purchase through newegg, brand doesn't really matter to me. If it isn't evga or Asus I don't get it.

[Briggsy]

In my experience Asus has better product support for drivers/bios/software, a more involved community and a much bigger PR presence. Asus also costs more, go figure. They also put a warranty sticker on one of the screws that holds the cooler to the graphic card, Gigabyte does not.

 

The only unknown is customer support, because human to human interaction is completely unpredictable when the customer is angry/upset, and the customer support rep is apathetic/tired. 

[Grrizz]

IMO your experience will vary depending on where you live and who works at your local service centre (and even how they are feeling on the day you call them), personally I favour ASUS over Gigabyte but they are both good brands. If you are talking GTX900 series cards Gigabytes G1 gaming series gets the nod from me purely because they bin the chips, albeit at a premium.

[Admiral Naismith]

So a toss up essentially between Gigabyte and Asus... Gah, how can something so simple be so complicated . Thanks all.