Malfunctioning keyboard, please help

[Prodigydeadeye]

So this just started, I used my keyboard this morning, it was fine. Whenever I press "W" to go forward in any game, I move very jaggedly and it makes all games unplayable. All other keys function properly. When typing, the "W" key works fine. Any suggestions? I hope I don't have to replace my keyboard as I just got it like three months ago. Keyboard is a Cooler Master CM Storm QuickFire Rapid-i

[The Crazed Child]

Inspect the keyswitch, don't pull it apart though.

[Wtalk2]

Try pulling the keycap off and blowing out any dust or little specs of dirt that might be interfering with the key.

[Prodigydeadeye]

Inspect the keyswitch, don't pull it apart though.

 

Alright, I will post a pic of the switch and a video of the problem.

[Prodigydeadeye]

Try pulling the keycap off and blowing out any dust or little specs of dirt that might be interfering with the key.

 

 

Inspect the keyswitch, don't pull it apart though.

 

 

pic of switch: http://imgur.com/b4Ao9mM

[Wtalk2]

 

http://imgur.com/b4Ao9mM

I'm stumped Any chance it's under warranty still?

[Prodigydeadeye]

I'm stumped Any chance it's under warranty still?

 

It should be, I am checking their website for their policies now. 

[Prodigydeadeye]

I'm stumped Any chance it's under warranty still?

 

Submitted RMA request, I guess I will see how things go.

[STRMfrmXMN]

Submitted RMA request, I guess I will see how things go.

Sad to see this as I wanted this keyboard for Christmas....

I asked for one with Cherry Greens though so maybe that will magically make all the difference.

Either way, warranty seems like the best way to go here.

Good luck!

[Prodigydeadeye]

Sad to see this as I wanted this keyboard for Christmas....

I asked for one with Cherry Greens though so maybe that will magically make all the difference.

Either way, warranty seems like the best way to go here.

Good luck!

 

Don't let my experience hinder you from the product. For the three months I have had it it has been amazing. It was a bit expensive at the time, but the price has come down a lot. It really is a solid choice.

[STRMfrmXMN]

Don't let my experience hinder you from the product. For the three months I have had it it has been amazing. It was a bit expensive at the time, but the price has come down a lot. It really is a solid choice.

Gewd. I need a mechanical keyboard in mah life....

[Prodigydeadeye]

Gewd. I need a mechanical keyboard in mah life....

 

This is my first mechanical and I love it.

[The Crazed Child]

 

pic of switch: http://imgur.com/b4Ao9mM

It looks completely normal to me. Does it feel different to pressing another Brown switch? Maybe there could be a bad contact on the PCB.

[STRMfrmXMN]

This is my first mechanical and I love it.

Cherry MX Browns aren't for me (too light and not clicky) but hey, glad to hear you like it.

Also, by chance, when your keyboard trips out on screen do the LED's do anything different? (I have a thought of what it could be if so)

[Prodigydeadeye]

Cherry MX Browns aren't for me (too light and not clicky) but hey, glad to hear you like it.

Also, by chance, when your keyboard trips out on screen do the LED's do anything different? (I have a thought of what it could be if so)

 

The LED's stay as bright as ever. Nothing happens.   Oh well, the RMA request has been submitted and I will hopefully have a replacement soon enough.

[STRMfrmXMN]

The LED's stay as bright as ever. Nothing happens.   Oh well, the RMA request has been submitted and I will hopefully have a replacement soon enough.

Alrighty, good to hear Cooler Master has good RMA service  Some companies have issues with this.