Highpoint RocketRaid Help

[pals0007]

Need help or any info with RAID expansion problem

 

RocketRaid 622

 

 

I have an existing RAID 5 with 3 WD Red 2 TB HDDS, The array was getting full so I added another WD Red 2 TB drive and then created a new array with all 4 drives using OLE (Online Expansion). Everything was running fine but terribly slow the expansion was at 65% after two days. I woke up this morning and the computer restarted itself for some unknown reason. Now when I go back into the WEB utility it shows the expansion at 1% (so I guess OLE process started over) and the RAID array is no longer available through windows. The drive is in win explorer but double clicking on the drive prompts an error to format it, (WHICH I DO NOT WANT TO DO), my question is should I keep the existing expansion going and hope my data is ok, or is there a way to stop the expansion and recover the existing array. I need to make sure the data is in tact. And why is it taking DAYS to expand the array. My system is more than capable of handling the task. PLEASE HELP 

[IdeaStormer]

FIRST OFF, DON'T TOUCH YOUR RAID ARRAY IN ANY WAY!

 

Hate to break the news to you but its seems your Rocket RAID card done ef-ed up your RAID array. Well it could also be the fault of your OS and maybe an Update forcing a reboot before the Expansion completed. You'll have to dig through the logs to see what happened or if a reboot was initiated and by whom (process). If the OS indeed forced the reboot your RAID card basically had the carpet pulled out from under it so it could not finish the task. If it was not the OS forcing a reboot, the RAID card might of just bellied up during the expansion. Another frightful post failure issue, you didn't back it up did you? When ever running such a process/procedure you need to make sure you have a backup otherwise you're rolling the dice and looks like it came up snake eyes.

 

Feel for you man, but you should try to see if the Rocket RAID card has any tools to probe your raid array and determine if all is loss or maybe some of it. Contact Rocket RAID, they may have some tools/solutions for you.

[dalekphalm]

FIRST OFF, DON'T TOUCH YOUR RAID ARRAY IN ANY WAY!

 

Hate to break the news to you but its seems your Rocket RAID card done ef-ed up your RAID array. Well it could also be the fault of your OS and maybe an Update forcing a reboot before the Expansion completed. You'll have to dig through the logs to see what happened or if a reboot was initiated and by whom (process). If the OS indeed forced the reboot your RAID card basically had the carpet pulled out from under it so it could not finish the task. If it was not the OS forcing a reboot, the RAID card might of just bellied up during the expansion. Another frightful post failure issue, you didn't back it up did you? When ever running such a process/procedure you need to make sure you have a backup otherwise you're rolling the dice and looks like it came up snake eyes.

 

Feel for you man, but you should try to see if the Rocket RAID card has any tools to probe your raid array and determine if all is loss or maybe some of it. Contact Rocket RAID, they may have some tools/solutions for you.

QFT

 

RAID is not a backup. @pals0007 do you have any backups at all? You should never store anything on a RAID array that you can't afford to lose unless you have it backed up elsewhere. Especially if you're about to do an OLE.

 

If the array got to 65% then rebooted then odds are the whole thing is dead, as the parity information is now likely completely fucked up. Sorry bro but I think you're out of luck

 

@looney do you have any suggestions? You're the Storage server guru around here

[pals0007]

@dalekphalm Yea unfortunately I do not have any back ups, I dont have the necessary budget for more Hard drives. I have tried everything under the sun I can think of. tried rebuilding the orignal array but the array still shows in windows as RAW. I am now trying Easeus recovery wizard, it does find some of the files but crashes before the deep scan finishes. Can someone recommend another recovery software that can recover files from a RAW file system?

 

Thanks

[dalekphalm]

@dalekphalm Yea unfortunately I do not have any back ups, I dont have the necessary budget for more Hard drives. I have tried everything under the sun I can think of. tried rebuilding the orignal array but the array still shows in windows as RAW. I am now trying Easeus recovery wizard, it does find some of the files but crashes before the deep scan finishes. Can someone recommend another recovery software that can recover files from a RAW file system?

 

Thanks

The problem is that when the RAID array rebuilds, it's also rewriting on the drives, because of the new parity information (Which in hardware RAID, is spread out across all drives).

 

If you can "find" it, I'd recommend checking out the Active@ Boot Disk

http://www.lsoft.net/bootdisk.aspx

 

There's a trial, but I have no idea what the restrictions are. If you're clever though, you can "find" a fully functional copy online. I can't be more specific because it would violate the CoC.

 

The software is amazing though and has a bunch of really great tools, including Windows Password reset, partition recovery, file recovery, and even RAID recovery, plus a bunch more tools. However, there's no guarantee that any of your data is recoverable at all, but if EaseUS finds some files, this should find some as well.