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Graphics Card not recognized in OS, showing PCIE x0 in BIOS

ThatsMyFavourite
By ThatsMyFavourite
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So I went through alot of changes between my old stock cooler and my waterblock and narrowed down the issue to the mounting bracket that Swiftech provided me with my waterblock. My loop and entire system is up and running right now and my graphics card is working as it should - however it's using the stock ASUS mounting bracket rather than the Swiftech one, which apparently was shorting out my card or something to that effect. Either way, it's working now and that's all I can ask for.

 

Thanks a lot for your help

Posted

Hello to whoever reads this,

 

I just recently finished assembling my loop and decided to boot up for the first time with both monitors connected to my graphics card. However, once I finished booting neither of my monitors were responding. Weird. So I switched over one of my monitors to the DVI output from my motherboard and rebooted. I get the boot logo and everything is working - awesome. However, my R9 290 isn't being recognized by Windows at all. No mention of it in my Device Manager apart from showing that it isn't connected anymore, and GPU-Z was only showing my HD 4000. I checked a couple times and my card was definitely seated in the right PCI-E slot, and the power was definitely connected (the waterblock lights up too). I went into my BIOS to investigate and found this: http://i.imgur.com/J1Txu8b.jpg For some reason the card is showing up with a x0 for its speed.

 

I'm not too sure where to go from here, my card was working when it had the stock cooler on it and now is acting very strange. I'm honestly hoping the card isn't dead, ASUS doesn't take kindly to cooler removals in terms of warranty so I think I'll be at a huge loss if this card is actually dead.

 

Any insight you can provide is greatly appreciated - thanks

 

EDIT: specs

CPU: i7 3770k

GPU: ASUS R9 290

MOBO: ASUS P8Z77-V PRO (v2104 BIOS - latest)

PSU: NZXT HALE90 750w

OS: Windows 8.1 64bit

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Posted

Well I don't know how restricting your loop is, but try a different slot. 
Also can you change that speed from auto in the BIOS? I've never used that bios before. 

I know I'm picking at straws but I wanted to give you at least one suggestion and keep you on this page, this is a tricky one. 

Possible you damaged it, yes. But given you just unscrewed the old cooler and screwed in the new one I doubt that. I have seen some people damage it when removing the top part of never AMD oem coolers, to clean the heat sink. (They try to pop the tabs in the shord and scrap the PCB with their screwdriver. )

To pick at another straw...reset bios?? I doubt it'll solve it, but why not. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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Thanks for the reply,

 

I cleared the CMOS earlier by taking out the battery and rebooting, but the BIOS was still giving me the same result with the x0 speed. I'm afraid I may have broken something because I forgot to take out the last screw on the I/O bracket when I was removing the old cooler, and it may have gotten bent resulting in bad contact between the card and the motherboard.

 

As far as any further troubleshooting, I think I'll just have to revert my build back to how it was before all this watercooling stuff went in and see if I can get it work again.

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That sounds probable that you damaged the card if you pull on it with a single screw still in it. Visually inspect the PCB when you take the waterblock off. Maybe attach pics if it looks damaged. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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So I went through alot of changes between my old stock cooler and my waterblock and narrowed down the issue to the mounting bracket that Swiftech provided me with my waterblock. My loop and entire system is up and running right now and my graphics card is working as it should - however it's using the stock ASUS mounting bracket rather than the Swiftech one, which apparently was shorting out my card or something to that effect. Either way, it's working now and that's all I can ask for.

 

Thanks a lot for your help

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Posted

So I went through alot of changes between my old stock cooler and my waterblock and narrowed down the issue to the mounting bracket that Swiftech provided me with my waterblock. My loop and entire system is up and running right now and my graphics card is working as it should - however it's using the stock ASUS mounting bracket rather than the Swiftech one, which apparently was shorting out my card or something to that effect. Either way, it's working now and that's all I can ask for.

 

Thanks a lot for your help

Oh no problem I'm really glad it wasn't actually broken! That would have sucked. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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