XPG Ram not lighting up

[dcall1008]

I have 4 sticks of DDR4 3200 MHz XPG Ram and an MSI B550M PRO VDH-WIFI. I originally only had 2 sticks for a total of 16gb and both of the sticks' rgb worked fine. However, I relatively recently upgraded to 4 sticks for 32gb and now only 2 of the 4 sticks light up. I have tried many different rgb softwares, including mystic light, and XPG Prime. Mystic light is what I currently use and it controls two of the sticks just fine, I just need help figuring out why the other 2 won't light up. The 2 that do light up are located in the A1 and B1 slots. I will attach a photo for further details. I will add an amazon link to the ram I have if that helps. Any help would be greatly appreciated.

https://www.amazon.com/XPG-D50-PC4-25600-288-Pins-AX4U32008G16A-DW50/dp/B092G5Y6QP?th=1

[thekingofmonks]

Does the RAM function correctly despite this?

 

Have you tried swapping their positions?

 

Do you have another system you can test them with?

[dcall1008]

Yes other than the lighting the RAM is functioning properly and it shows that I am getting 32gb at the proper speeds. I have reseated them and switched them around and it seems to be just those two slots that the lighting doesn't work in. I unfortunately do not have another system I can test them in, my brother is building one soon but I am not sure just how soon that will be. 

[Mark Kaine]

So its just the slots that don't work properly ? the ram lights up otherwise, right? 

1 hour ago, dcall1008 said:

it seems to be just those two slots that the lighting doesn't work

 

 

try resetting CMOS. 

[dcall1008]

4 hours ago, Mark Kaine said:

So its just the slots that don't work properly ? the ram lights up otherwise, right? 

 

 

try resetting CMOS. 

I did it and it still did the same thing. One of my friends brought up the fact that I purchased one set of RAM a year after the other set so maybe that was causing the issue. If that isn't the case I am assuming it is a motherboard issue. It isn't too big of a deal since I plan on upgrading to AM5/DDR5 eventually.

[Robchil]

isn't the RGB on Ram powered by the EPS connector?.. some boards have more EPS plugs.. are all populated? 

[dcall1008]

14 hours ago, Robchil said:

isn't the RGB on Ram powered by the EPS connector?.. some boards have more EPS plugs.. are all populated? 

From what I understand the EPS connector is just the CPU power connecter, if so, then I only have 1 and it is plugged in.

[Robchil]

16 minutes ago, dcall1008 said:

From what I understand the EPS connector is just the CPU power connecter, if so, then I only have 1 and it is plugged in.

I forgot the EPS on my board once.. and the ram didn't light up.  but they should all come from the same source.. so it's weird 2 don't work. BUT both are on the same channel that don't work, so can be something with power distribution to that channel. i would check the board for scratches. 

[dcall1008]

37 minutes ago, Robchil said:

I forgot the EPS on my board once.. and the ram didn't light up.  but they should all come from the same source.. so it's weird 2 don't work. BUT both are on the same channel that don't work, so can be something with power distribution to that channel. i would check the board for scratches. 

Yeah I am thinking it is just a motherboard issue but I plan on upgrading to an AM5 board soon anyways so it isn't too big of a deal. 

[Robchil]

Just now, dcall1008 said:

Yeah I am thinking it is just a motherboard issue but I plan on upgrading to an AM5 board soon anyways so it isn't too big of a deal. 

yeah.. AM5=DDR5