Posted October 6, 2023 Hi, this is almost a new PC. Bought back in April of this year. Specs: i5 12th gen, 16 GB ram, Rtx 3060, 650 w corsair PSU, 240 gb ssd 2.5", 1 tb Western digital hdd, ant esports cab. Today I was watching a YT video and the suddenly froze with a loud bizzare buzzing sound. Everything was unresponsive even ctrl + alt + delete was not working and I had to force shutdown using power button. When I turned on the PC again, it started and then after a couple of seconds it turned off and then it automatically turned on and off and it did for like 3 to 4 times. Then I held the power button to turn off and turned on. Then monitor was showing "No signal detected" but PC seems to be on but I couldn't see. Again, I held the power button to turn off and turned on, this time it showed Windows is corrupt or something, need repairing. Then it gave Blue Screen and it stucked at 21% while recovering. It freezed at 21% for around 10 minutes then I turned off from power button again. Next time, I was able to get to desktop and I got Blue screen again. The error codes were: Stop code: DRIVER IRQL NOT LESS OR EQUAL what failed: volsnap.sys It was giving constant blue screens so I formatted and reinstalled Windows 10 on the SSD. After installing windows and reaching the desktop area, it again gave Blue Screen. Stop Code: System service exception what failed: win32kbase This was a fresh windows install and no drivers were installed, why would it give Blue Screen? I checked health status of SSD and HDD using crystal disk info and got this: HDD screenshot: https://imgur.com/B4bSsqP SSD screenshot: https://imgur.com/lds6fJX What could be causing the sudden constant freezing and blue screens even on a new fresh windows? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 6 minutes ago, iKratos said: Hi, this is almost a new PC. Bought back in April of this year. Specs: i5 12th gen, 16 GB ram, Rtx 3060, 650 w corsair PSU, 240 gb ssd 2.5", 1 tb Western digital hdd, ant esports cab. Today I was watching a YT video and the suddenly froze with a loud bizzare buzzing sound. Everything was unresponsive even ctrl + alt + delete was not working and I had to force shutdown using power button. When I turned on the PC again, it started and then after a couple of seconds it turned off and then it automatically turned on and off and it did for like 3 to 4 times. Then I held the power button to turn off and turned on. Then monitor was showing "No signal detected" but PC seems to be on but I couldn't see. Again, I held the power button to turn off and turned on, this time it showed Windows is corrupt or something, need repairing. Then it gave Blue Screen and it stucked at 21% while recovering. It freezed at 21% for around 10 minutes then I turned off from power button again. Next time, I was able to get to desktop and I got Blue screen again. The error codes were: Stop code: DRIVER IRQL NOT LESS OR EQUAL what failed: volsnap.sys It was giving constant blue screens so I formatted and reinstalled Windows 10 on the SSD. After installing windows and reaching the desktop area, it again gave Blue Screen. Stop Code: System service exception what failed: win32kbase This was a fresh windows install and no drivers were installed, why would it give Blue Screen? I checked health status of SSD and HDD using crystal disk info and got this: HDD screenshot: https://imgur.com/B4bSsqP SSD screenshot: https://imgur.com/lds6fJX What could be causing the sudden constant freezing and blue screens even on a new fresh windows? Drivel IRQL means that a driver is outdated or something is wrong with it, so update any drivers just incase. system service exception means that there was some sort of exception that windows couldnt handle. If I may ask whats your motherboard and have you installed the latest drivers from their website? try that and see if it helps, and also just check bychance if any cable is loose, theres no chance that is causing the issue but just check Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 Ok the win32kbase means that there is some corrupt windows file, do sfc /scannow to repair it and again see if that works, if it doesnt then use the dism /online /cleanup-image /restorehealth Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 Author 4 hours ago, FPS_Lego said: Drivel IRQL means that a driver is outdated or something is wrong with it, so update any drivers just incase. system service exception means that there was some sort of exception that windows couldnt handle. Yes but I did a fresh windows install and even then it gave blue screen. The previous windows installation had all updated drivers still it gave blue screen. 4 hours ago, FPS_Lego said: If I may ask whats your motherboard and have you installed the latest drivers from their website? try that and see if it helps, and also just check bychance if any cable is loose, theres no chance that is causing the issue but just check Asus PRIME H510M-E motherboard and yes I already had latest drivers installed still got the sudden freezing and blue screens. Once every week I manually check asus website for drivers and Nvidia drivers are always updated as well. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 5 minutes ago, iKratos said: Yes but I did a fresh windows install and even then it gave blue screen. The previous windows installation had all updated drivers still it gave blue screen. Asus PRIME H510M-E motherboard and yes I already had latest drivers installed still got the sudden freezing and blue screens. Once every week I manually check asus website for drivers and Nvidia drivers are always updated as well. Try and see event viewer then and see the cause there. And also do sfc /scannow and dism /online /cleanup-image /restorehealth Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 Author 7 hours ago, FPS_Lego said: Try and see event viewer then and see the cause there. Here are the event viewer logs. I got 3 critical and 6 Errors - Critical 1: https://imgur.com/bvnHIVW Critical 1 details: https://imgur.com/7fI9kUH Critical 2: https://imgur.com/pKCnFLY Critical 2 details: https://imgur.com/lbImszn Critical 3: https://imgur.com/Gf044m8 Critical 3 details: https://imgur.com/1kgkLYb Error 1: https://imgur.com/AD8es5i Error 1 details: https://imgur.com/Z46MiB8 Error 2: https://imgur.com/SokEj5j Error 2 details: https://imgur.com/rJrGBPP Error 3: https://imgur.com/VY4EzfK Error 3 details: https://imgur.com/Rch8frd Error 4: https://imgur.com/Gd1ziNX Error 4 details: https://imgur.com/MfrjM0h Error 5: https://imgur.com/h13Xqt3 Error 5 details: https://imgur.com/p6i8GYK Error 6: https://imgur.com/cY7LFQ8 Error 6 details: https://imgur.com/BTUSuRi Can't understand. What to do? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 It is probably something hardware related, because you have updated drivers, reinstalled OS. I dont know exactly what hardware is failing, do you have any other components or something to try by chance? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 Author 5 hours ago, FPS_Lego said: It is probably something hardware related, because you have updated drivers, reinstalled OS. I don't know exactly what hardware is failing, do you have any other components or something to try by chance? Did a memtest86 test and got some errors. Screenshots: https://imgur.com/a/xpmwUVN Are memtest86 results accurate? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 9 minutes ago, iKratos said: Did a memtest86 test and got some errors. Screenshots: https://imgur.com/a/xpmwUVN Are memtest86 results accurate? Not really sure of that program, the program is talking about the cpu, if you have a spare one by chance replace it and see if the bsod goes away if it still does not then it COULD be the motherboard Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 Author Update: Was watching a YouTube video and suddenly the screen went blueish and then got BSOD and instantly froze with a loud buzzing sound. I had to hard reset from power button. Screenshot: https://imgur.com/ZmrnY04 Is it problem of GPU? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 6, 2023 6 minutes ago, iKratos said: Update: Was watching a YouTube video and suddenly the screen went blueish and then got BSOD and instantly froze with a loud buzzing sound. I had to hard reset from power button. Screenshot: https://imgur.com/ZmrnY04 Is it problem of GPU? Im not exactly sure. If it were the a GPU a more severe issue would come up. If you got a spare m board a cpu, test your spare cpu on your rig if it does not fix the issue then its the motherboard. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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