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Diagnosing Possible GPU Failure

SeverX

Good Morning,

 

I have been dealing with an issue for well over a year now, and have been unable to diagnose the exact cause. I have a well-substantiated theory that my GPU is to blame.

 

GTX 1060

 

The basic symptoms are as such; usually while playing video games (until recently, now it has occurred while watching a streaming video) my monitor(s) will all lose connection (powered on, NO CONNECTION on screen) but my PC is still running (I can hear audio/music/etc.) Additionally, my GPS fans will suddenly go into 100% RPM. 

 

I can NOT reproduce this of my own accord. This purely happens randomly. I have used multiple stress tests for CPU/GPU/Storage/RAM etc, and nothing causes the PC to fail. I try to play while having HWMONITOR up and paying attention to RPMs, voltages, heat of all my components and notice nothing out of the ordinary. At one point when it was failing a lot I noticed my EVGA precision AUTO fan speed was failing. It was ignoring my curve and was putting out 0% RPMs at some times. I can fix this, but sometimes it does go back to 0%. I can set it to a set value, but haven't done extensive testing with that for failures. I did notice when I do fix this curve, the failures are mitigated.

 

So this explains my assumption that my GPU is at fault. It is a strange set of symptoms indeed. Is it possible there was a software fault that caused my GPU to overheat and has caused permanent damage? (EVGA Precision continually not functioning correctly)

 

GPU prices have gone down, and I could easily put a dual fan 4060 in as a replacement. I just want to make sure that's the real problem first though.

 

Extra specs:

 

Ryzen 7 5800x

ASRock B550 Pro4

EVGA GTX 1060 6gb 

WD Blue

WD SSD

DDR4 G.Skill 32gb

RAIDMAX XT Series RX-500XT 500 W

 

 

Edit: Is now more prevalent to crashing while just watching videos. No longer has audio, the screens lose connection, fans on GPU go into overdrive, but all the peripherals remain powered. The only programs running are Opera GX, Discord, and Steam. 

 

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Latest motherboard Bios?

 

DisabledMultiplane Overlay MPO?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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4 hours ago, 191x7 said:

Latest motherboard Bios?

 

DisabledMultiplane Overlay MPO?

My last bios flash was 2 years ago, when I had 2.20 installed so it would support my CPU. There are 4 newer updates, one being last month. I never thought of updating my BIOS after I got my system built. Do you think this is necessary? messing with BIOS has some bad memories for me.

I went ahead and made the registry change for multiplane overlay, I will observe for any improvements.

 

 

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1 hour ago, SeverX said:

My last bios flash was 2 years ago, when I had 2.20 installed so it would support my CPU. There are 4 newer updates, one being last month. I never thought of updating my BIOS after I got my system built. Do you think this is necessary? messing with BIOS has some bad memories for me.

I went ahead and made the registry change for multiplane overlay, I will observe for any improvements.

 

 

Did you monitor your GTX 1060's temps ?

 

Were they very high when this happened ?

 

Also before you want to buy a 4060 just try reinstalling the OS from zero to see if that fixes the problem - who knows it might be software related and your 1060 might be fine.

 

Also perhaps the fans you heard ramping up weren't the GPU ones - if you have multiple fans in the case it's safe to assume it could've been any other of them ramping up.

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1 hour ago, SeverX said:

My last bios flash was 2 years ago, when I had 2.20 installed so it would support my CPU. There are 4 newer updates, one being last month. I never thought of updating my BIOS after I got my system built. Do you think this is necessary? messing with BIOS has some bad memories for me.

I went ahead and made the registry change for multiplane overlay, I will observe for any improvements.

 

 

Do you think that both AMD and the motherboard manufacturers would fix issues if it wasn't necessary?

Trust me, if making repairs wasn't mandatory they would not do it, it's not profitable.

Newer BIOSes fix issues, and trust me there were some major AM4 issues to be fixed...

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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7 minutes ago, Mikey89 said:

Did you monitor your GTX 1060's temps ?

 

Were they very high when this happened ?

 

Also before you want to buy a 4060 just try reinstalling the OS from zero to see if that fixes the problem - who knows it might be software related and your 1060 might be fine.

 

Also perhaps the fans you heard ramping up weren't the GPU ones - if you have multiple fans in the case it's safe to assume it could've been any other of them ramping up.

 

Tempts were 30-40, non of the temps or voltages seemed out of the ordinary prior to any crash.

 

I checked the case after the crashes to see which fans were spinning. Besides, my case fans are always at 100%, the only variable fans are my GPU. I also put them at 100% and the noise matches.

 

I hope it doesn't come down to reinstalling the OS. It wouldn't be the worst thing though.

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2 minutes ago, 191x7 said:

Do you think that both AMD and the motherboard manufacturers would fix issues if it wasn't necessary?

Trust me, if making repairs wasn't mandatory they would not do it, it's not profitable.

Newer BIOSes fix issues, and trust me there were some major AM4 issues to be fixed...

Thanks for the reassurance! I'll install the 2.90 bios update tonight. 

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9 hours ago, SeverX said:

 

Tempts were 30-40, non of the temps or voltages seemed out of the ordinary prior to any crash.

 

I checked the case after the crashes to see which fans were spinning. Besides, my case fans are always at 100%, the only variable fans are my GPU. I also put them at 100% and the noise matches.

 

I hope it doesn't come down to reinstalling the OS. It wouldn't be the worst thing though.

I mean personally if it was me i definetly would've preffered to install the OS like if i knew the GPU has no issues. 😁😅

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in my opinion I think your power supply is the problem. Or there is something in your computer case causing a short. 

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