Think I might need to RMA my ASUS Tuff Z690 gaming D4

[AngusYoungFan]

Hello I have been having issues with my PC going to a black screen when launching or soon after starting games. Sometimes it will briefly show a blue screen but most of the time it just restarts. I opened my case and checked my cables and now it will barely make it to windows so it has gotten worse. 

 

Specs

-12700k

-Evga 3080 

- ASUS tuff z690 plus D4

-Rm1000x Corsair power supply

-32GB vengeance ram 

 

Things I have tried

-I used different ram

-disconnected my GPU and used integrated graphics

-bought a new nvme boot drive and installed windows on it 

-disconnected my case restart switch from my MB header

-updated bios

 

This has been a long time reoccurring issue. It will show all these symptoms then simply be fine for months at a time. I am so exhausted trying to figure this out. 

[leclod]

You're at stock speeds ?

Ram 4*8 or 2*16 ? did you try 16gb, maybe change slots ?

when with igpu, do you have same problems ?

Did you reseat and replug everything ?

Temps ?

Bent cpu pins ?

Diagnostic leds ?

(Disconnect everything not needed)

 

(I doubt your motherboard is faulty.)

Edited March 23, 2023 by leclod

[AngusYoungFan]

25 minutes ago, leclod said:

You're at stock speeds ?

Ram 4*8 or 2*16 ? did you try 16gb, maybe change slots ?

when with igpu, do you have same problems ?

Did you reseat and replug everything ?

Temps ?

Bent cpu pins ?

Diagnostic leds ?

(Disconnect everything not needed)

 

(I doubt your motherboard is faulty.)

It’s the ASUS ai overclock set to “normal” not sure if you can turn it off

 

two stick of 16gb ram in slots 2 and 4. 32GB total

 

i uninstalled my gpu and yes problem is still there

 

I have reseated everthing and temps have been good

 

I don’t see how the pins could be bent. It runs perfectly fine for months then starts doing as described in my post

 

someone mentioned to me that it’s possible the cooler could be bending the cpu so that all the pins aren’t making contact in the socket. I will take a look at that when I get off work 

 

 

[leclod]

You could reset your Bios (to be sure)

You should try only 16gb, maybe also try different slot,

Ok, for the pins. (Still, if this goes on, at some point I'd be checking).

Reseated, but repluged ? (maybe also on psu side)

 

Edited March 23, 2023 by leclod

[AngusYoungFan]

21 hours ago, leclod said:

You could reset your Bios (to be sure)

You should try only 16gb, maybe also try different slot,

Ok, for the pins. (Still, if this goes on, at some point I'd be checking).

Reseated, but repluged ? (maybe also on psu side)

 

So I got home and messed with it for a few hours and I believe I found the problem. I checked one thing at a time and it seems reseating my nvme m.2 drive fixed the issue. It was not loose but it seems to have worked for now.  No more blue screens or black screens 

[leclod]

8 minutes ago, AngusYoungFan said:

So I got home and messed with it for a few hours and I believe I found the problem. I checked one thing at a time and it seems reseating my nvme m.2 drive fixed the issue. It was not loose but it seems to have worked for now.  No more blue screens or black screens 

That's far fetched

[AngusYoungFan]

16 minutes ago, leclod said:

That's far fetched

Well it’s functioning 100% now and it wouldn’t last 3 minutes on the desktop before. Idk if that was the problem but it’s working now. Thanks for the advice.