Bad blacks, big difference between 2 IPS panels

[Leychee]

Hello, the monitor on the left is a BenQ Mobiuz EX2710Q (main monitor) and the one on the left is an AOC Gaming 24G2U (secondary). Both IPS.

 

My main monitor has HDR400 and is always on, with the brightness at the max setting, also tried without HDR but the problem persists, the only thing that sort of helped was turning down the brightness to 0, but it isn't exactly usable. 

 

The photo exaggerates the colours a lot and does not represent at all how I see them, but you can see that they don't look right. Assume the right one is how it should be, I guess. The same window is open on both monitors and it should be plain black. On my second monitor, all blacks look great no matter the viewing angle, but on my main monitor it feels like the blacks are blue-ish, maybe with some light bleeding? All the other colours look great and vibrant.

 

What could the issue be? Bad monitor, faulty or is it just how it's supposed to be?

 

Thank you for your help.

 

Lights off, room's pitch black. Main monitor on the left, secondary on the left.

Spoiler

 

 

Room with lights on:

Spoiler

 

[circeseye]

unfortunately thats ips drawback. ips doesnt do black very good. hell even lg's ips tvs you need a light on to see decent blacks. otherwise in a dark room you can tell its not black.

you want good blacks you need lcd or best blacks oled

ips is more for good color. you get a good ips panel its color gammet is just under oled except for the blacks

[Andrewtst]

5 hours ago, Leyf said:

Lights off, room's pitch black. Main monitor on the left, secondary on the left.

Both have the same black background?

 

The BenQ appears to be blue in your image, something does not appear to be correct. 

 

Try reset your monitor. Also if there is an ICC profile exists, try to remove it.

[SolarNova]

Set the BenQ to preset RPG , apparently thats the most accurate out of the box.

The HDRi presets are meant to be used for SDR content to 'replicate HDR' and shoudlnt be needed for actual HDR content.

The HDRi option apparently has a button on the front panel, ensure its off

For actual HDR content just use DisplayHDR, not Cinema of Game HDR presets.

The RPG preset should be accurate according to reviews with greyscale tests showing a flat RGB output, so you shouldnt be seeing that much blue.

[Leychee]

On 12/29/2022 at 5:32 PM, SolarNova said:

Set the BenQ to preset RPG , apparently thats the most accurate out of the box.

The HDRi presets are meant to be used for SDR content to 'replicate HDR' and shoudlnt be needed for actual HDR content.

The HDRi option apparently has a button on the front panel, ensure its off

For actual HDR content just use DisplayHDR, not Cinema of Game HDR presets.

The RPG preset should be accurate according to reviews with greyscale tests showing a flat RGB output, so you shouldnt be seeing that much blue.

Didn't do much unfortunately...

I just learned today that something called "IPS glow" exists, and it now I understand these problems I'm having. I'm thinking about switching to a VA panel...