Acer XV272U HDR Issues

[Max1092]

Hello, all. ive recently been having issues with my Acer XV272U monitor. its my second monitor, but i seem to be having issues with the HDR after waking from sleep. when the PC wakes up the monitor is washed out and grey. if i disable HDR in the setting menu it goes back to normal but i would obviously like to keep HDR on if i can. it will also go back to normal after restarting the PC. I've already run SFC/scannow, tried updating and rolling back drivers. my current windows 10 is up to date with Version 21H2. my system, is a Ryzen 5 3600, with EVGA 3080 12Gb. and both of my monitors are 1440Px2560 on DP. thanks for the help

[Stahlmann]

12 minutes ago, Max1092 said:

i would obviously like to keep HDR on if i can

This monitor doesn't offer any HDR capabilities other than accepting the input signal. Just keep it off. It doesn't really offer you anything that the monitor can't do in SDR.

[Max1092]

Just now, Stahlmann said:

This monitor doesn't offer any HDR capabilities other than accepting the input signal. Just keep it off. It doesn't really offer you anything that the monitor can't do in SDR.

the monitor allows me to enable HDR in the windows setting and the OSD plus it was listed as a feature on the box. it definitely supports HDR, I've been using it with HDR for the last year, this problem just started about a week ago.

[Andrewtst]

If possible upgrade to Windows 11 as Windows 11 handle better in HDR even the monitor is HDR 400.

 

I face that issue also last time on my older HDR 400 monitor in Windows 10, but in Windows 11 it seldom wash out, and now Windows 11 support HDR calibration which help on low nits monitor, but don't expect miracle, it just better than before but still not good. HDR minimum required HDR 600, recommended HDR 1000 with mini-LED 1000+ local dimming zone or OLED.

 

Windows HDR Calibration (I not sure it support Windows 10 or not)

https://www.microsoft.com/store/productId/9N7F2SM5D1LR

[Doobeedoo]

I have this monitor. It's not HDR really, the advertisement for these HDR400 is a meme it can just accept HDR signal and it's just better than regular SDR cheap monitors. Don't expect anything using it in HDR mode. Even HDR600 is kinda meh, you want HDR1000 at minimum and enough zones or OLED one.

I didn't get this monitor for HDR but I did test it for fun of it, yeah no it's a joke vs proper ones.

[Stahlmann]

20 hours ago, Max1092 said:

the monitor allows me to enable HDR in the windows setting and the OSD plus it was listed as a feature on the box. it definitely supports HDR, I've been using it with HDR for the last year, this problem just started about a week ago.

It supporting HDR wasn't my point. My point is that this monitor lacks basic hardware features to display HDR content. Even if you can enable it, the end result will be the same as SDR but with cranked brightness, maybe even worse than just plain SDR. HDR has a huge problem with marketing. Basically if you didn't spend over $1000 on your monitor that you can be sure your monitor doesn't have any HDR capabilities. Accepting the input signal and being able to turn it on in windows doesn't mean this monitor is able to reproduce a high dynamic range (HDR).

 

So basically, keep it off as it doesn't really offer you anything on this monitor.

[e22big]

22 hours ago, Max1092 said:

the monitor allows me to enable HDR in the windows setting and the OSD plus it was listed as a feature on the box. it definitely supports HDR, I've been using it with HDR for the last year, this problem just started about a week ago.

Most sub-1000 buck monitor can only accept HDR signal but you need 3 things to turn that signal into HDR video - wild colour gamut, local dimming (or at least a very high native contrast), and strong brightness - espeically smaller windows brightness

 

That monitor only have one that is the wild colour gamut to offer. HDR can looks signficantly worse and washed out than HDR image if you have no hardware to actualyl display it. HDR contain light intensitiy information for example, it can tell the display to dim certain part of the screen and brighten the other to create some sort of enhacned dynamic range image. If yours doesn't have two light buld at two side of the display that be controlled individually, then it will just max out the light on every part of the screen which create the washed out effect. 

 

I wouldn't say it's totally useless and you can keep it on, on the content that you are actually ok with the look (if anything, it give you better max brightness than SDR) but it will not look all that great in a lot of the scene.