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I inherited a laptop with a broken screen and it is password locked.

My wife's aunt had a laptop that the screen went out on shortly before she passed and we can not find the password or pin for it. Is there anyway to get to the files and recover pictures and videos from it. I can hook the laptop to a monitor and it still boots up. It is still running windows 8. The email that she used was through her isp and her subscription to them has been deactivated since she passed. We have tried every possible password that she has used for everything else and there is nothing written down. I wasn't sure if I could take the drive out and put it in an enclosure to hook to another pc and get the files that way. I also tried using Microsoft password recovery and they are denying our request saying we can't provide enough info to prove our case. We would like to try to use this laptop again either as a second "desktop" with a monitor or hooked to a TV and use it for retro games.

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Most of the documents will be locked by Windows security features even if you try to put the drive in a separate  PC.

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So, we can't help you bypass any kind of security feature (according to the CS)

However, if the drive is not encrypted it might be possible to retrieve the photos by hooking it up to a different PC or booting into a Linux Live environment

If you don't care about that, just reinstall windows wiping everything

If you think I'm wrong, correct me. If I've offended you in some way tell me what it is and how I can correct it. I want to learn, and along the way one can make mistakes; Being wrong helps you learn what's right.

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If you boot the laptop off a Linux live stick, you should be able to at least copy the Documents, Pictures, Desktop etc folders off the laptop to a flash drive. (That is, assuming the drive isn't encrypted with something like BitLocker.)

Dell owns my soul.

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