RX 590 Crashes constantly. Driver Timeout

[iAmScott]

Hi, I wonder if anyone can help.

I've had a persistent problem for a number of months now. It's finally driven me to the point of asking for help.

 

I have a MSI Armor AMD RX 590 GPU. I've used it for around 2 years without any problems. I've been able to run pretty high end games while simultaneously recording and using background apps.

 

About 6 months ago my games started crashing randomly. I didn't investigate too much as I was returning to work post-pandemic.

I've recently tried to enjoy gaming again but with no luck. Most games crash after about 2 mins. 

The screen will flicker and freeze (sometimes audio will continue to play) the screens will then go black for a few seconds and return with the game crashed.

I get an error message 'A driver timeout has occurred'.

I've run Furmark stress test successfully only once (previous attempts crashed instantly) Scored 5000 on the 1080p test.

 

Temps are always 50-70'c when under stress

 

I've tried all of the options I could find via googling the problem. 

 

Reinstalling Adrenalin, adjusting power usage, enabling xmp, reducing display refresh rates, fully inspect and clean system set-up, and using AMDs clean up utility. None of this worked

 

I have a basic but reasonable understanding of the hardware side of things but struggle with software and numbers I don't really understand fan and clock speeds or anything about voltage.

I know my system isn't top-of-the-range, but these issues have never happened while gaming previously.

 

Many users seem to think the AMD driver updates are the problem. I can't figure out how to roll back to a previous successful version (more than a year ago)

 

Scott

 

System: Windows 10 pro 64 bit

Mb - MSI x470 Gaming Plus Max

CPU -  Ryzen 7 3700x

GPU - AMD RX 590

RAM -  Corsair Vengeance 2 x 8 GB 3600mhz

PSU -  Corsair 750w

2 x LG 21" monitors (basic led) set to 60000mhz refresh rate

 

[Vishera]

Do you get any artifacts?

It could be that AMD is still releasing bad drivers and old problems resurface:

It was a known issue with AMD,driver crashes,black screens that all began around April 2016.

https://forums.anandtech.com/threads/infamous-r9-380-380x-crash-issues.2479255/

https://www.pcinvasion.com/r9-380-black-screen-issues-amds-persistent-unsolved-bug/

Happened with Navi as well:

 

You are not the only one:

https://community.amd.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=A driver timeout has occurred

 

TL;DR: Updating an AMD GPU driver is like playing Russian roulette.

 

 

The only solution is installing a driver that doesn't have that issue,

Install older versions,newer versions,try different versions until you find a driver version that works.

[iAmScott]

On 6/4/2022 at 6:25 PM, Vishera said:

Do you get any artifacts?

It could be that AMD is still releasing bad drivers and old problems resurface:

It was a known issue with AMD,driver crashes,black screens that all began around April 2016.

https://forums.anandtech.com/threads/infamous-r9-380-380x-crash-issues.2479255/

https://www.pcinvasion.com/r9-380-black-screen-issues-amds-persistent-unsolved-bug/

Happened with Navi as well:

 

You are not the only one:

https://community.amd.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=A driver timeout has occurred

 

TL;DR: Updating an AMD GPU driver is like playing Russian roulette.

 

 

The only solution is installing a driver that doesn't have that issue,

Install older versions,newer versions,try different versions until you find a driver version that works.

 

 

Hi, Upon further testing, It appears it's only 1 or 2 games that's causing the crash.

 

Mainly Crusader Kings 3. I get about 2 mins of gameplay before crash. Checked the paradox forums and it appears at least one person has the same issue. I've tried multiple clean installs and no win. Furmark also crashes still

[Vishera]

59 minutes ago, iAmScott said:

 

 

Hi, Upon further testing, It appears it's only 1 or 2 games that's causing the crash.

 

Mainly Crusader Kings 3. I get about 2 mins of gameplay before crash. Checked the paradox forums and it appears at least one person has the same issue. I've tried multiple clean installs and no win. Furmark also crashes still

Try Installing an older driver.

The issue isn't the game,it's either the driver or the GPU itself.