How do reset the EWS password for a HP m28W printer?

[Hulster_Hulse]

I'm trying to access my HP m28w printers EWS to change some config options and I cannot remember the password for it. There seems to be no way to reset it as you need to access the system tab in the EWS to reset the printer. Helpfully hp don't tell you what to do in this situation and in all of their forum repsonses they just say that they've DM'd the poster the instructions negating the whole point of the forum post. Their virtual chat support agent is as usless as the printer and they want £25 to phone them once because it's 2 months out of warranty.

 

Any ideas on what to do?

[Hulster_Hulse]

Solution that ended up working for me. After following the instructions I could access the EWS via the HP program and being connected to the printer via USB.

 

You will need to follow the instructions below to solve this issue:

1. Turn the printer off.
2. Press and hold down the Down Arrow and the Cancel buttons.
3. Hold the buttons when you turn on the printer.
4. When the Attention light turns on, release the Down Arrow and the Cancel buttons.

   NOTE: It takes about 60 seconds before initialization process begins.

5. The initialization starts.
6. When the initialization completes, the printer enters the generic printer mode.