Ram not working

[KBCats]

 

I got new ram and, when I add my ram it won't boot just stays black

[Estiar]

Turn your computer on and wait 60 seconds. If it still doesn't boot, take it out and put it back in.

[The Sloth]

- Clear Cmos 

- did you put the ram on the correct slot? 

- are they the same type of ram? or did you mix and match? 

[KBCats]

4 minutes ago, The Sloth said:

- Clear Cmos 

- did you put the ram on the correct slot? 

- are they the same type of ram? or did you mix and match? 

First what is cmos and I've tried all slots that I can reach and pretty sure exact same ram

[KBCats]

5 minutes ago, estiar said:

Turn your computer on and wait 60 seconds. If it still doesn't boot, take it out and put it back in.

Done that

[Estiar]

1 minute ago, KBCats said:

First what is cmos and I've tried all slots that I can reach and pretty sure exact same ram

There's a button battery on your motherboard. It's probably held in by a little tab. Take the battery out and put it back in. That will clear the cmos

[KBCats]

6 minutes ago, estiar said:

There's a button battery on your motherboard. It's probably held in by a little tab. Take the battery out and put it back in. That will clear the cmos

what will happen when I do that, and yes I see the battery

 

Edited November 6, 2021 by KBCats
stuff

[Estiar]

CMOS stores some information about your system. Clearing it gets you back to defaults, and might help.

https://www.computerhope.com/jargon/c/cmos.htm

[KBCats]

2 minutes ago, estiar said:

CMOS stores some information about your system. Clearing it gets you back to defaults, and might help.

https://www.computerhope.com/jargon/c/cmos.htm

any bad things that could happen?

[Estiar]

2 minutes ago, KBCats said:

any bad things that could happen?

No. You might have to redo some BIOS settings, but nothing other than that.

[The Sloth]

5 minutes ago, KBCats said:

any bad things that could happen?

No, also shut your computer down before removing the battery. 

[KBCats]

1 hour ago, Estiar said:

No. You might have to redo some BIOS settings, but nothing other than that.

I'm also on windows 11 with needs secure boot and tpm 2.0, is there any other way that's safer? should I just return the ram and not upgrade it?

[KBCats]

2 hours ago, The Sloth said:

No, also shut your computer down before removing the battery. 

bump

[Estiar]

2 hours ago, KBCats said:

I'm also on windows 11 with needs secure boot and tpm 2.0, is there any other way that's safer? should I just return the ram and not upgrade it?

I've had some difficulty with Dell and other OEM motherboards when it comes to RAM. What motherboard do you have?

 

 

[KBCats]

24 minutes ago, Estiar said:

I've had some difficulty with Dell and other OEM motherboards when it comes to RAM. What motherboard do you have?

 

 

Prime B450M A-II

[KBCats]

3 hours ago, Estiar said:

I've had some difficulty with Dell and other OEM motherboards when it comes to RAM. What motherboard do you have?

 

 

bump

[Estiar]

Yeah, that's probably not it.

 

In any case, If the RAM is  installed correctly and you went through the steps above, it's probably a good idea to try a different set of RAM.

[--SID--]

On 11/6/2021 at 10:53 PM, KBCats said:

Prime B450M A-II

What CPU and what RAM?