Jump to content

Internal Secondary Hard Disk Drive Frequently Disconnecting & Reconnecting

Mahmudul Hasan
 Share
Posted (edited)

Hi, I have been facing an annoying issue for over a long time. I have two internal SATA HDD and one NVME m.2 SSD in my PC.

SATA Drives are 1 Seagate 3TB HDD in GPT partition to two drives and 1 Western Digital 1TB HDD in MBR partition.

The NVME m.2 SSD is a 240GB in MBR partition.

The windows 10 x64 is installed and running on the NVME m.2 SSD and is used only as the C:/ Drive. And I use the SATA drives as the secondary storage drives for my media files.

The SSD and HDD health are perfect according to the HD Sentinel software test.

The issue:

During the time when the PC is running, while the secondary SATA drives are running smoothly, suddenly the SATA drives disconnect from the PC and instantly reconnect again. You can say it looks like as we connect and disconnect the external hard drives.

This process is repeated at a random interval while running the PC. I tried to change the SATA cables and cleaning the connectors of the SATA cables and also cleaned the Hard Drives as well. But still the issue persists and repeated again and again and again.

 

I have no idea how to fix this issue.

Any help would be greatly appreciated.

Regards.

fsadfdsa.JPG

Edited by Mahmudul Hasan
Link to comment
Share on other sites
Link to post
Share on other sites
Posted
Just now, Mahmudul Hasan said:

I have no idea how to fix this issue.

What power supply do you have? Is there anything else plugged into the SATA power cable?

 

I have a drive that would occasionally lock up when I turned on the power to my hot-swap bay (on the same power rail), so it's possible something is pulling just enough power in a brief spike to cause the controllers to reset.

Main System (Byarlant): Ryzen 7 5800X | Asus B550-Creator ProArt | EK 240mm Basic AIO | 16GB G.Skill DDR4 3200MT/s CAS-14 | XFX Speedster SWFT 210 RX 6600 | Samsung 990 PRO 2TB / Samsung 960 PRO 512GB / 4× Crucial MX500 2TB (RAID-0) | Corsair RM750X | Mellanox ConnectX-3 10G NIC | Inateck USB 3.0 Card | Hyte Y60 Case | Dell U3415W Monitor | Keychron K4 Brown (white backlight)

 

Laptop (Narrative): Lenovo Flex 5 81X20005US | Ryzen 5 4500U | 16GB RAM (soldered) | Vega 6 Graphics | SKHynix P31 1TB NVMe SSD | Intel AX200 Wifi (all-around awesome machine)

 

Proxmox Server (Veda): Ryzen 7 3800XT | AsRock Rack X470D4U | Corsair H80i v2 | 64GB Micron DDR4 ECC 3200MT/s | 4x 10TB WD Whites / 4x 14TB Seagate Exos / 2× Samsung PM963a 960GB SSD | Seasonic Prime Fanless 500W | Intel X540-T2 10G NIC | LSI 9207-8i HBA | Fractal Design Node 804 Case (side panels swapped to show off drives) | VMs: TrueNAS Scale; Ubuntu Server (PiHole/PiVPN/NGINX?); Windows 10 Pro; Ubuntu Server (Apache/MySQL)


Media Center/Video Capture (Jesta Cannon): Ryzen 5 1600X | ASRock B450M Pro4 R2.0 | Noctua NH-L12S | 16GB Crucial DDR4 3200MT/s CAS-22 | EVGA GTX750Ti SC | UMIS NVMe SSD 256GB /

TEAMGROUP MS30 1TB | Corsair CX450M | Viewcast Osprey 260e Video Capture | Mellanox ConnectX-2 10G NIC | LG UH12NS30 BD-ROM | Silverstone Sugo SG-11 Case | Sony XR65A80K

 

Camera: Sony ɑ7II w/ Meike Grip | Sony SEL24240 | Samyang 35mm ƒ/2.8 | Sony SEL50F18F | Sony SEL2870 (kit lens) | PNY Elite Perfomance 512GB SDXC card

 

Network:

Spoiler 
                           ┌─────────────── Office/Rack ────────────────────────────────────────────────────────────────────────────┐
Google Fiber Webpass ────── UniFi Security Gateway ─── UniFi Switch 8-60W ─┬─ UniFi Switch Flex XG ═╦═ Veda (Proxmox Virtual Switch)
(500Mbps↑/500Mbps↓)                             UniFi CloudKey Gen2 (PoE) ─┴─ Veda (IPMI)           ╠═ Veda-NAS (HW Passthrough NIC)
╔═══════════════════════════════════════════════════════════════════════════════════════════════════╩═ Narrative (Asus USB 2.5G NIC)
║ ┌────── Closet ──────┐   ┌─────────────── Bedroom ──────────────────────────────────────────────────────┐
╚═ UniFi Switch Flex XG ═╤═ UniFi Switch Flex XG ═╦═ Byarlant
   (PoE)                 │                        ╠═ Narrative (Cable Matters USB-PD 2.5G Ethernet Dongle)
                         │                        ╚═ Jesta Cannon*
                         │ ┌─────────────── Media Center ──────────────────────────────────┐
Notes:                   └─ UniFi Switch 8 ─────────┬─ UniFi Access Point nanoHD (PoE)
═══ is Multi-Gigabit                                ├─ Sony Playstation 4 
─── is Gigabit                                      ├─ Pioneer VSX-S520
* = cable passed to Bedroom from Media Center       ├─ Sony XR65A80K (Google TV)
** = cable passed from Media Center to Bedroom      └─ Work Laptop** (Startech USB-PD Dock)

Retired/Other:

Spoiler

Laptop (Rozen-Zulu): Sony VAIO VPCF13WFX | Core i7-740QM | 8GB Patriot DDR3 | GT 425M | Samsung 850EVO 250GB SSD | Blu-ray Drive | Intel 7260 Wifi (lived a good life, retired with honor)

Testbed/Old Desktop (Kshatriya): Xeon X5470 @ 4.0GHz | ZALMAN CNPS9500 | Gigabyte EP45-UD3L | 8GB Nanya DDR2 400MHz | XFX HD6870 DD | OCZ Vertex 3 Max-IOPS 120GB | Corsair CX430M | HooToo USB 3.0 PCIe Card | Osprey 230 Video Capture | NZXT H230 Case

TrueNAS Server (La Vie en Rose): Xeon E3-1241v3 | Supermicro X10SLL-F | Corsair H60 | 32GB Micron DDR3L ECC 1600MHz | 1x Kingston 16GB SSD / Crucial MX500 500GB

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Have you tested all SATA ports with the problematic drive? Easier to tell if it's the HDD or MoBo fault...

I edit my posts more often than not

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Please keep us 'Night-theme' users in mind when editing text colors. 🙂

Screenshot_7.png

When i ask for more specs, don't expect me to know the answer!
I'm just helping YOU to help YOURSELF!
(The more info you give the easier it is for others to help you out!)

Not willing to capitulate to the ignorance of the masses!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
45 minutes ago, HanZie82 said:

Please keep us 'Night-theme' users in mind when editing text colors. 🙂

Screenshot_7.png

Edited with a different color to work on both the dark and white theme. Thanks for reporting the issue.🙂

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
55 minutes ago, AbydosOne said:

What power supply do you have? Is there anything else plugged into the SATA power cable?

 

I have a drive that would occasionally lock up when I turned on the power to my hot-swap bay (on the same power rail), so it's possible something is pulling just enough power in a brief spike to cause the controllers to reset.

"What power supply do you have?"= I am using an Antec 550W PSU 

"Is there anything else plugged into the SATA power cable?"= There are a total of 6 SATA ports on my Motherboard. I am using only two SATA HDD connected to those SATA ports and the other remaining SATA ports are not used.  I have swapped SATA HDDs to different ports to find out if this is the faulty port issue but it seems all the ports are giving the same results. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
54 minutes ago, Tan3l6 said:

Have you tested all SATA ports with the problematic drive? Easier to tell if it's the HDD or MoBo fault...

 I have swapped SATA HDDs to different ports to find out if this is the faulty port issue but it seems all the ports are giving the same results. 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Storage Devices

×