Microphone is only picking up Noise

[iahmedde]

My computed is a custom PC build. I've picked up a 3.5 mm microphone and connected it to the back panel (Pink) of my motherboard (H510M-S2H) but the microphone is not picking up any audio.

I activated the listen option and I can hear that the microphone is only giving Noise sound, no matter how loud I speak to it.

I reinstalled Realtek drivers, checked for updates and tried Line-in but nothing is working at all. I tried the microphone on my smartphone and it was working as expected so I'm not sure where is the problem.

Any help would be greatly appreciated.

[WillLTT]

11 minutes ago, iahmedde said:

My computed is a custom PC build. I've picked up a 3.5 mm microphone and connected it to the back panel (Pink) of my motherboard (H510M-S2H) but the microphone is not picking up any audio.

I activated the listen option and I can hear that the microphone is only giving Noise sound, no matter how loud I speak to it.

I reinstalled Realtek drivers, checked for updates and tried Line-in but nothing is working at all. I tried the microphone on my smartphone and it was working as expected so I'm not sure where is the problem.

Any help would be greatly appreciated.

• Does any other microphones work with this pc?
• Did you try install the audio (realtek) driver for the motherboard provided by the manufacturer? (not from realteks website but from the manufacturers website?)
• Are you sure the microphone isnt muted in the windows settings?

[iahmedde]

9 minutes ago, WillLTT said:

• Does any other microphones work with this pc?
• Did you try install the audio (realtek) driver for the motherboard provided by the manufacturer? (not from realteks website but from the manufacturers website?)
• Are you sure the microphone isnt muted in the windows settings?

-no, all microphones are not working. I tried another one. 

-yes that's what I did. I only installed the one listed in my MB page. 

-yes it is not muted. 

[WillLTT]

17 minutes ago, iahmedde said:

-no, all microphones are not working. I tried another one. 

-yes that's what I did. I only installed the one listed in my MB page. 

-yes it is not muted. 

I had one of these things happen, where neither sound out or in worked, the sound chip was dead, or atleast very broken, so had to get a sound card to replace it.

 

So did you try with an external usb sound card?

If that does not work either then i have no idea.

 

Im out of ideas, Good luck trubleshooting!

[Levent]

Yup, typical behaviour of dead realtek sound chip. I had that happen twice on my previous motherboards. You usually lose all analog audio output when that happens too.

[iahmedde]

37 minutes ago, Levent said:

Yup, typical behaviour of dead realtek sound chip. I had that happen twice on my previous motherboards. You usually lose all analog audio output when that happens too.

 

51 minutes ago, WillLTT said:

I had one of these things happen, where neither sound out or in worked, the sound chip was dead, or atleast very broken, so had to get a sound card to replace it.

 

So did you try with an external usb sound card?

If that does not work either then i have no idea.

 

Im out of ideas, Good luck trubleshooting!

Thanks for your replies. The sound output is working fine though.. if the sound card is faulty wouldn't the output be faulty as well? that's terrible anyways, it's 1 month old MB..

[sub68]

I would get a cheap usb sound card like this.

https://www.amazon.com/Sabrent-External-Adapter-Windows-AU-MMSA/dp/B00IRVQ0F8

[iahmedde]

1 hour ago, sub68 said:

I would get a cheap usb sound card like this.

https://www.amazon.com/Sabrent-External-Adapter-Windows-AU-MMSA/dp/B00IRVQ0F8

I'll get that. Thanks for the suggestion. 

[sub68]

1 minute ago, iahmedde said:

I'll get that. Thanks for the suggestion. 

ok, they are great for just general stuff.

[iahmedde]

Just an update in case someone else in the future had the same problem.

The mic I purchased was directed to smartphones and newer laptops that uses TRRS (Sound output and Microphone  input in the same jack, just like smartphones). 

It was confusing for me because they are all 3.55 mm jacks and you can plug both to both. The noise that i was getting was because the PC wasn't getting the microphone signal in the first place.

Some motherboards -if not all- and older laptops does not support Audio and Microphone jack in the same jack (aka TRRS). Instead, you'll find there is 2 jacks, 1 for sound colored as green, and 1 for microphone colored as red. They are both TRS.

So to make it work you need a splitter that takes the TRRS and produce 2 jacks that you'll use on the PC.