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Switch stuck at 480P

Timmyethy123
By Timmyethy123
in Console Gaming
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Hi Guys, 

 

I need your help. I recently finally got around to buying a Switch, but I encountered a major issue. When I dock the Switch, the only option I get is 480p while it's connected via the official Nintendo HDMI cable to a 4K TV. 

 

I already tried multiple HDMI cables, and factory resetting my switch but it's still stuck at 480p. I couldn't find any definite answers on Google or any other forums. Does anyone have the solution, or is it just sh*t and do I need to return it? 

 

~Timmy

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