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8gb ram (3.98 usable)

yellowhawk
By yellowhawk
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Go to solution Solved by yellowhawk,

Sorry for bumping the thread but i wanted to thank everyone for helping me to solve my issue!

What i did was:
-Blew a bit of air on the ram sockets and the ram sticks (i doubt this did anything, but u never know)
-Swapped again my ram sticks from A1-B1 back to A2-B2, even after the click sound i still shake them a bit while lightly pressing down to make sure they are well installed (this might have been the resolving issue)
-Removed my cpu cooler and reinstalled it but not as tightly screwed, i found a reddit post saying that tightening the cpu cooler too much can cause some short of a ram reading issue.

 

I wish you all good day o/

Posted

Device name    -
Processor    AMD Phenom(tm) II X4 965 Processor   3.40 GHz
Installed RAM    8.00 GB (3.98 GB usable)
Device ID   -
Product ID    -
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

 

I just installed w10 pro and my pc recognizes only 4gb ram, i tried to change the value on msconfig>boot>advanced options but this didnt solve the problem. what should i do next?
 

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Is there a way to make sure every bit of your system is 64-bit or x86-64? Because anything in your UEFI or OS that says 32-bit can cause the system to top out at 3.98 GB. It will recognize the other sticks, but is incapable of reading or writing to them. 

Fuck you scalpers, fuck you scammers, fuck all of you jerks that charge way too much to tech-illiterate people. 

Unless I say I am speaking from experience or can confirm my expertise, assume it is an educated guess.

Current setup: Ryzen 5 3600, MSI MPG B550, 2x8GB DDR4-3200, RX 5600 XT (+120 core, +320 Mem), 1TB WD SN550, 1TB Team MP33, 2TB Seagate Barracuda Compute, 500GB Samsung 860 Evo, Corsair 4000D Airflow, 650W 80+ Gold. Razer peripherals. 

Also have a Alienware Alpha R1: i3-4170T, GTX 860M (≈ a 750 Ti). 2x4GB DDR3L-1600, Crucial MX500

My past and current projects: VR Flight Sim: https://pcpartpicker.com/user/nathanpete/saved/#view=dG38Jx (Done!)

A do it all server for educational use: https://pcpartpicker.com/user/nathanpete/saved/#view=vmmNcf (Cancelled)

Replacement of my friend's PC nicknamed Donkey, going from 2nd gen i5 to Zen+ R5: https://pcpartpicker.com/user/nathanpete/saved/#view=WmsW4D (Done!)

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Posted

Are you sure it's not actually recognizing the full 8GB. The way you worded "3.98GB usable" seems like it was pulled from Task Manager, and with a typical Windows install, and maybe a few other background apps, I would totally expect about 4GB to be in use, and 4GB leftover for other programs.

CPU: AMD Ryzen 9 9950X3D · Cooler: Noctua NH-D15S Chromax.black · Motherboard: Gigabyte Auros X670 Elite AX · RAM: G.Skill Flare X5 64GB (2 x 32GB) DDR5 6000MHz CL30 · Graphics Card: Zotac NVIDIA GeForce RTX 4070 Super Twin Edge OC 12GB · Boot Drive: 1TB XPG Gammix S70 Blade NVMe SSD · Game Drive: 2TB WD SN850X NVMe SSD · PSU: Seasonic Focus GX V3 1000W 80+ Gold · Case: Fractal Design North Mesh · Monitor: MSI Optix MAG342CQR 34” UWQHD 3440x1440 144Hz · Keyboard: EPOMAKER x Aula F99 Wireless Mechanical Keyboard · Mouse: Logitech G309 Lightspeed Wireless Gaming Mouse

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What did you use to upgrade windows? An official disk, the media creation tool and your own USB drive? 

Fuck you scalpers, fuck you scammers, fuck all of you jerks that charge way too much to tech-illiterate people. 

Unless I say I am speaking from experience or can confirm my expertise, assume it is an educated guess.

Current setup: Ryzen 5 3600, MSI MPG B550, 2x8GB DDR4-3200, RX 5600 XT (+120 core, +320 Mem), 1TB WD SN550, 1TB Team MP33, 2TB Seagate Barracuda Compute, 500GB Samsung 860 Evo, Corsair 4000D Airflow, 650W 80+ Gold. Razer peripherals. 

Also have a Alienware Alpha R1: i3-4170T, GTX 860M (≈ a 750 Ti). 2x4GB DDR3L-1600, Crucial MX500

My past and current projects: VR Flight Sim: https://pcpartpicker.com/user/nathanpete/saved/#view=dG38Jx (Done!)

A do it all server for educational use: https://pcpartpicker.com/user/nathanpete/saved/#view=vmmNcf (Cancelled)

Replacement of my friend's PC nicknamed Donkey, going from 2nd gen i5 to Zen+ R5: https://pcpartpicker.com/user/nathanpete/saved/#view=WmsW4D (Done!)

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Posted
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2 minutes ago, Chris Pratt said:

Are you sure it's not actually recognizing the full 8GB. The way you worded "3.98GB usable" seems like it was pulled from Task Manager, and with a typical Windows install, and maybe a few other background apps, I would totally expect about 4GB to be in use, and 4GB leftover for other programs.

I copy pasted what my system information windows was telling me.

1 minute ago, Nathanpete said:

What did you use to upgrade windows? An official disk, the media creation tool and your own USB drive? 

I download the windows media cration tool and used my USB stick. Then i activated my windows with a key that i purchased (for cheap)

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Posted
2 minutes ago, Chris Pratt said:

Are you sure it's not actually recognizing the full 8GB. The way you worded "3.98GB usable" seems like it was pulled from Task Manager, and with a typical Windows install, and maybe a few other background apps, I would totally expect about 4GB to be in use, and 4GB leftover for other programs.

As a person who was working with computers that had 2x8GB of DDR4-3200, but with a H310 mobo and 32-bit windows (so it was limited to 4GB 2666 MHz), Task manager will state that two slots are populated and there is a total of 16GB, then in parentheses 3.98 Usable). 

 

When your system has used 4.02 out of 8 GB it says "3.98 available"

Fuck you scalpers, fuck you scammers, fuck all of you jerks that charge way too much to tech-illiterate people. 

Unless I say I am speaking from experience or can confirm my expertise, assume it is an educated guess.

Current setup: Ryzen 5 3600, MSI MPG B550, 2x8GB DDR4-3200, RX 5600 XT (+120 core, +320 Mem), 1TB WD SN550, 1TB Team MP33, 2TB Seagate Barracuda Compute, 500GB Samsung 860 Evo, Corsair 4000D Airflow, 650W 80+ Gold. Razer peripherals. 

Also have a Alienware Alpha R1: i3-4170T, GTX 860M (≈ a 750 Ti). 2x4GB DDR3L-1600, Crucial MX500

My past and current projects: VR Flight Sim: https://pcpartpicker.com/user/nathanpete/saved/#view=dG38Jx (Done!)

A do it all server for educational use: https://pcpartpicker.com/user/nathanpete/saved/#view=vmmNcf (Cancelled)

Replacement of my friend's PC nicknamed Donkey, going from 2nd gen i5 to Zen+ R5: https://pcpartpicker.com/user/nathanpete/saved/#view=WmsW4D (Done!)

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Just now, yellowhawk said:

I copy pasted what my system information windows was telling me.

I download the windows media cration tool and used my USB stick. Then i activated my windows with a key that i purchased (for cheap)

You may have been scammed and sent a 32-bit key. IDK why windows is still saying 64-bit OS because if it was it would clearly be stating 8GB of memory otherwise. Also it just occurred to me that if there was some sort of toggle in the BIOS to force 32-bit mode (a feature nobody would want in modern motherboards) that the windows installer would have never completed, so that hypotheses was out of the question. Also @Tan3l6probably has what you need. 

Fuck you scalpers, fuck you scammers, fuck all of you jerks that charge way too much to tech-illiterate people. 

Unless I say I am speaking from experience or can confirm my expertise, assume it is an educated guess.

Current setup: Ryzen 5 3600, MSI MPG B550, 2x8GB DDR4-3200, RX 5600 XT (+120 core, +320 Mem), 1TB WD SN550, 1TB Team MP33, 2TB Seagate Barracuda Compute, 500GB Samsung 860 Evo, Corsair 4000D Airflow, 650W 80+ Gold. Razer peripherals. 

Also have a Alienware Alpha R1: i3-4170T, GTX 860M (≈ a 750 Ti). 2x4GB DDR3L-1600, Crucial MX500

My past and current projects: VR Flight Sim: https://pcpartpicker.com/user/nathanpete/saved/#view=dG38Jx (Done!)

A do it all server for educational use: https://pcpartpicker.com/user/nathanpete/saved/#view=vmmNcf (Cancelled)

Replacement of my friend's PC nicknamed Donkey, going from 2nd gen i5 to Zen+ R5: https://pcpartpicker.com/user/nathanpete/saved/#view=WmsW4D (Done!)

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8 minutes ago, yellowhawk said:

Sorry for late response, here it is.

Capture.PNG

it is also only running at 700mhz, idk. Try just a reinstall of 64 bit windows. idk what to do 😕 also, check if the motherboard is compatible with that speed maybe? it might be at 3.98gb because of little compatiblity with 766mhz ram. try fixing the speed first. then idk

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Posted
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  • Solution

Sorry for bumping the thread but i wanted to thank everyone for helping me to solve my issue!

What i did was:
-Blew a bit of air on the ram sockets and the ram sticks (i doubt this did anything, but u never know)
-Swapped again my ram sticks from A1-B1 back to A2-B2, even after the click sound i still shake them a bit while lightly pressing down to make sure they are well installed (this might have been the resolving issue)
-Removed my cpu cooler and reinstalled it but not as tightly screwed, i found a reddit post saying that tightening the cpu cooler too much can cause some short of a ram reading issue.

 

I wish you all good day o/

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https://linustechtips.com/topic/1334841-8gb-ram-398-usable/#findComment-14710125
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9 hours ago, yellowhawk said:

Sorry for bumping the thread but i wanted to thank everyone for helping me to solve my issue!

What i did was:
-Blew a bit of air on the ram sockets and the ram sticks (i doubt this did anything, but u never know)
-Swapped again my ram sticks from A1-B1 back to A2-B2, even after the click sound i still shake them a bit while lightly pressing down to make sure they are well installed (this might have been the resolving issue)
-Removed my cpu cooler and reinstalled it but not as tightly screwed, i found a reddit post saying that tightening the cpu cooler too much can cause some short of a ram reading issue.

 

I wish you all good day o/

Glad you got it working again! Guess something got in there while changing the ssd. no problem! I love to try and help people, it expands my knowledge!

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