Should I trust uBreakiFix?

[Duo01]

I have been looking for a repair shop to repair my Toshiba Satellite laptop (the power jack broke). I came across uBreakiFix (https://www.ubreakifix.com/). Their site looks legit and I want to know everyone else's opinion.

Should I trust them?

 

(Before you guys say I should DIY it, I can't, I tried already, and no, I didn't mess anything up.)

[manikyath]

i recall hearing them mentioned by either louis rossmann or jessa jones, but i cant recall their opinion of them...

 

i think it was something something franchised repair bad, but i suppose you should just look up reviews on the particular store you plan on going to.

[Duo01]

4 minutes ago, manikyath said:

i recall hearing them mentioned by either louis rossmann or jessa jones, but i cant recall their opinion of them...

 

i think it was something something franchised repair bad, but i suppose you should just look up reviews on the particular store you plan on going to.

I looked on reddit and saw some mixed reviews, although this was only on the Iphone screen part of it, reviews on facebook said they had good customer service, which is something even the bad reviews mentioned was that they had good customer service for the most part. Some were complaining about low quality screens and stuff. However, I'm not getting any screen repairs, the specific store I'm looking at going to has a 4.5 star rating so I'm guessing it is fine. 

[manikyath]

22 minutes ago, Duo01 said:

I looked on reddit and saw some mixed reviews, although this was only on the Iphone screen part of it, reviews on facebook said they had good customer service, which is something even the bad reviews mentioned was that they had good customer service for the most part. Some were complaining about low quality screens and stuff. However, I'm not getting any screen repairs, the specific store I'm looking at going to has a 4.5 star rating so I'm guessing it is fine. 

if the store itself doesnt have horror stories, and the repair you need is for something particularly simple (assuming there's no weird stuff going on with the power connector), i'd assume there's no problem in doing it.

[Duo01]

The repair I need should be simple (I posted about this issue and what I should do and they said it was an easy fix so I'm assuming it shouldn't be an issue)

Hopefully everything goes well. 

Thank you for your help. 

[Duo01]

Adding on to this, I found Google authorized them as a service provider for Google Pixel Repair. 

https://support.google.com/pixelphone/answer/7182296?hl=en

I'm more than likely going to bring it to them, I called them yesterday and asked some questions and found a store not too far from my house.

[GuyNamedBrad]

I can vouch for them, used them to replace a nexus 6p battery I was skeptical as well. But they did a good job no complaints.

[Duo01]

On 4/21/2021 at 5:35 PM, DankNull said:

I can vouch for them, used them to replace a nexus 6p battery I was skeptical as well. But they did a good job no complaints.

Update to this:

 

I decided I'd take it in and trust them despite me being really skeptical. The person I talked to was really nice and helped me out.

 

They were able to fix the power jack today and I'm picking it up soon. 

 

They were also able to tell me what was wrong with one of my other laptops I took in aswell. 

 

I have to pay about 54$ for the fix and honestly it's way lower than the 100$ I thought I was going to have to pay.

[sam1234 meta]

I went to ubreakifix  about a week ago and now the screen of my Samsung AO3's is popping out and i have to push it in using my hands to place it down I don't know if they use adhesive here In Spark Reno Nevada it's a pain you know where.

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