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I have a CyberPower prebuilt that doesn't seem to be making the framerates it's expected to make when I look at things like pc-builds.com and cpuagent.com. Everything in the system seems to be working as expected, thermals aren't very high, clock speeds are all normal, etc. In Valorant, for example, the PC can barely manage 130-150 fps on the lowest possible settings while pc-builds.com thinks I should be making 200+ fps and I have friends with worse systems making better framerates than me.. I don't think there is any virus or malware going on because I have two antiviruses installed and the issue has been happening pretty much since arrival. Can anyone give any advice?

 

Specs:

 

CPU: Ryzen 3 2300x

RAM: 1x8gb 3000mhz (running at 2666 due to instability - it would be nice to get some help about this as well)

GPU: Radeon RX 570 4gb

M/B: ASRock A320m/ac

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3 minutes ago, zhtb said:

I have a CyberPower prebuilt that doesn't seem to be making the framerates it's expected to make when I look at things like pc-builds.com and cpuagent.com. Everything in the system seems to be working as expected, thermals aren't very high, clock speeds are all normal, etc. In Valorant, for example, the PC can barely manage 130-150 fps on the lowest possible settings while pc-builds.com thinks I should be making 200+ fps and I have friends with worse systems making better framerates than me.. I don't think there is any virus or malware going on because I have two antiviruses installed and the issue has been happening pretty much since arrival. Can anyone give any advice?

 

Specs:

 

CPU: Ryzen 3 2300x

RAM: 1x8gb 3000mhz (running at 2666 due to instability - it would be nice to get some help about this as well)

GPU: Radeon RX 570 4gb

M/B: ASRock A320m/ac

Yeah don't do that, they could be interfering with each other, uninstall both and just keep windows update, then just use safe browsing practices. That might fix your issue. Then when the game is running see what performance is like in task manager.

Proud owner of a custom water cooled Ryzen 1400. 5800x  

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1 minute ago, Npiet1 said:

Yeah don't do that, they could be interfering with each other, uninstall both and just keep windows update, then just use safe browsing practices. That might fix your issue. Then when the game is running see what performance is like in task manager.

Sorry for the confusion, I had the free trial of MalwareBytes not long ago because I wanted to make the problem wasn't being caused by a virus and no longer have it. Can Cylance Antivirus alone really damage performance by 100+ fps?

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9 minutes ago, zhtb said:

RAM: 1x8gb 3000mhz

That's one of the reasons your framerate is lower than expected,

A single channel RAM stick will offer you less performance than two RAM sticks in dual channel,

The standard is 2 RAM sticks in dual channel configuration.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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10 minutes ago, zhtb said:

I have a CyberPower prebuilt that doesn't seem to be making the framerates it's expected to make when I look at things like pc-builds.com and cpuagent.com. Everything in the system seems to be working as expected, thermals aren't very high, clock speeds are all normal, etc. In Valorant, for example, the PC can barely manage 130-150 fps on the lowest possible settings while pc-builds.com thinks I should be making 200+ fps and I have friends with worse systems making better framerates than me.. I don't think there is any virus or malware going on because I have two antiviruses installed and the issue has been happening pretty much since arrival. Can anyone give any advice?

 

Specs:

 

CPU: Ryzen 3 2300x

RAM: 1x8gb 3000mhz (running at 2666 due to instability - it would be nice to get some help about this as well)

GPU: Radeon RX 570 4gb

M/B: ASRock A320m/ac

ctrl shift esc and order and sort cpu utlilization to find what is stealing cpu cycles.
do not try to install a third antivirus and a batman symbol

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18 minutes ago, Vishera said:

That's one of the reasons your framerate is lower than expected,

A single channel RAM stick will offer you less performance than two RAM sticks in dual channel,

The standard is 2 RAM sticks in dual channel configuration.

Yes, I'm planning to upgrade soon, but like I said with the antivirus response, can that problem really cause that drastic of an effect?

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Just now, zhtb said:

Yes, I'm planning to upgrade soon, but like I said with the antivirus response, can that problem really cause that drastic of an effect?

Antiviruses are hogging resources,they indeed reduce performance,and depending on the antivirus it can be noticeable.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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Just now, Vishera said:

Antiviruses are hogging resources,they indeed reduce performance,and depending on the antivirus it can be noticeable.

Yes, I tested the difference between having the antivirus and not having it already. My question there was does dual channel ram have such a drastic effect vs. single channel?

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Just now, zhtb said:

Yes, I tested the difference between having the antivirus and not having it already. My question there was does dual channel ram have such a drastic effect vs. single channel?

Yes,The difference is significant.

After all dual channel will double the bandwidth of communication between the CPU and the RAM.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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2 minutes ago, zhtb said:

Yes, I tested the difference between having the antivirus and not having it already. My question there was does dual channel ram have such a drastic effect vs. single channel?

Yes, moreso on AMD then ever.

Ryzen interconnects run on a fabric which speed is ried to RAM speed (and dual channel is just a good benefit over single for Ryzen, let alo e most PCs)

 

Two Antiviruses WILL conflict.

They BOTH monitor reads and writes and processes in realtime, this uses more Ram, disk usage and cpu cycles.

 

PC is slow because budget parts/configuration + software conflicts is very likely.

Maximums - Asus Z97-K /w i5 4690 Bclk @106.9Mhz * x39 = 4.17Ghz, 8GB of 2600Mhz DDR3,.. Gigabyte GTX970 G1-Gaming @ 1550Mhz

 

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45 minutes ago, zhtb said:

 130-150 fps on the lowest possible settings while pc-builds.com thinks I should be making 200+ fps an

 

4 minutes ago, Vishera said:

Yes,The difference is significant.

After all dual channel will double the bandwidth of communication between the CPU and the RAM.

not as significant, maybe it's cpu single core frequency and ram combined?

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3 minutes ago, zhtb said:

Ok, I will upgrade soon and see what happens. Thanks!

Buy the same make and model of RAM you have now,it's not recommended to mix and match different models of RAM sticks.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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3 minutes ago, SkilledRebuilds said:

Yes, moreso on AMD then ever.

Ryzen interconnects run on a fabric which speed is ried to RAM speed (and dual channel is just a good benefit over single for Ryzen, let alo e most PCs)

 

Two Antiviruses WILL conflict.

They BOTH monitor reads and writes and processes in realtime, this uses more Ram, disk usage and cpu cycles.

 

PC is slow because budget parts/configuration + software conflicts is very likely.

Hopefully an upgrade will fix the issue, thanks.

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1 minute ago, Vishera said:

Buy the same make and model of RAM you have now,it's not recommended to mix and match different models RAM sticks.

not a big problem if he's not into ram overclocking/tuning, faster ram stick will go slower to match the other one

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Just now, MAXXPRO said:

not a big problem if he's not into ram overclocking/tuning, faster ram stick will go slower to match the other one

Different RAM modules of different models are not guaranteed to work well with each other.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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2 minutes ago, zhtb said:

I've been looking at live clocks during gameplay, all cores clock to 4.0ghz as expected of the cpu.

 

when you get those

49 minutes ago, zhtb said:

130-150 fps on the lowest possible settings

is at least one cpu core pinned to 100%?
how about your gpu?

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2 minutes ago, MAXXPRO said:

not a big problem if he's not into ram overclocking/tuning, faster ram stick will go slower to match the other one

I'm just planning to buy a full new kit since buying the same stick I have now isn't worth the money. I have tried playing with the clocks of my existing ram and although the CPU is expected to be able to handle 2933 and the RAM is supposed to go up to 3000, I can only get it to be stable at 2666. Could this be part of the problem?

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Just now, zhtb said:

I'm just planning to buy a full new kit since buying the same stick I have now isn't worth the money. I have tried playing with the clocks of my existing ram and although the CPU is expected to be able to handle 2933 and the RAM is supposed to go up to 3000, I can only get it to be stable at 2666. Could this be part of the problem?

Did you enable XMP?,and single channel impacts performance more than frequency (as long as the frequency is not very low)

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE RTX 3080 GAMING OC | 4x 8GB Micron Rev.E (D9VPP) 3800MHz 16-19-14-21-58
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4 minutes ago, MAXXPRO said:

 

when you get those

is at least one cpu core pinned to 100%?
how about your gpu?

I just hopped in a game with task manager open, All 4 cores are pinned to 100% during gameplay. GPU only hits ~60% (Valorant isn't a very GPU-heavy game)

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2 minutes ago, zhtb said:

 can only get it to be stable at 2666. Could this be part of the problem?

only if looks stable but keeps making errors reading and writing, that slows the game because data needs to be sent more
how did you test that ram module? 

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