IMPORTANT - hard drive failure?

[Airpewdiepie]

HI!

 

Well ive noticed for some time that my computer randomly BSOD's and doesnt reboot (first issue)

 

And my hard drive (with all of my stuff) just keeps dissapearing and showing up. This time it doesnt show up even after rebooting. And I've noticed that booting the computer starts to take longer than usual.

 

Any clues? The hard drive shows up in disk manager as not initialized.

[Radium_Angel]

8 minutes ago, Airpewdiepie said:

HI!

 

Well ive noticed for some time that my computer randomly BSOD's and doesnt reboot (first issue)

 

And my hard drive (with all of my stuff) just keeps dissapearing and showing up. This time it doesnt show up even after rebooting. And I've noticed that booting the computer starts to take longer than usual.

 

Any clues? The hard drive shows up in disk manager as not initialized.

I'd start backing data up ASAP.

As to the BSoDs, if you can find the crash dumps, post them here, I can deconstruct them and determine what's going on

[Airpewdiepie]

6 minutes ago, Radium_Angel said:

I'd start backing data up ASAP.

As to the BSoDs, if you can find the crash dumps, post them here, I can deconstruct them and determine what's going on

Where are the crash dumps located?

 

[Radium_Angel]

2 minutes ago, Airpewdiepie said:

Where are the crash dumps located?

 

Depends on your OS

https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/

 

[Airpewdiepie]

2 minutes ago, Radium_Angel said:

Depends on your OS

https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/

 

I found one from this morning? its 2gb in size

 

[Radium_Angel]

2 minutes ago, Airpewdiepie said:

I found one from this morning? its 2gb in size

 

try here, 

C:\Windows\minidumps

 

Those will be the smaller ones, if all you have is the full ones, we'll have to figure something else out

[Airpewdiepie]

2 minutes ago, Radium_Angel said:

try here, 

C:\Windows\minidumps

 

Those will be the smaller ones, if all you have is the full ones, we'll have to figure something else out

Found them!

 

Hope this helps!

dumps.zip

[Radium_Angel]

4 minutes ago, Airpewdiepie said:

Found them!

 

Hope this helps!

dumps.zip 1018.21 kB · 0 downloads

Yes, give me some time to look through them, I'll post results and we can discuss from there.

[Airpewdiepie]

2 minutes ago, Radium_Angel said:

Yes, give me some time to look through them, I'll post results and we can discuss from there.

Okay, keep me updated!

[Radium_Angel]

2 minutes ago, Airpewdiepie said:

Okay, keep me updated!

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UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.

MODULE_NAME: hardware_disk

IMAGE_NAME:  hardware_disk

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x154_c0000006_c000000e_IMAGE_hardware_disk
 

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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000002341, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8030de731d8, address which referenced memory
 

SYMBOL_NAME:  nt!PpmIdlePrepare+458

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.685

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  458

FAILURE_BUCKET_ID:  AV_nt!PpmIdlePrepare
 

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KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure.  The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 000000000000000e, Type of memory safety violation
Arg2: ffff9e8025652130, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffff9e8025652088, Address of the exception record for the exception that caused the bugcheck

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  SteamService.exe

ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.

EXCEPTION_CODE_STR:  c0000409
 

SYMBOL_NAME:  nt!KiFastFailDispatch+d0

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.685

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  d0

FAILURE_BUCKET_ID:  0x139_e_INVALID_REFERENCE_COUNT_nt!KiFastFailDispatch
 

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KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
 

SYMBOL_NAME:  storport!RaidStartIoPacket+595

MODULE_NAME: storport

IMAGE_NAME:  storport.sys

IMAGE_VERSION:  10.0.19041.488

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  595

FAILURE_BUCKET_ID:  0x7a_c000000e_storport!RaidStartIoPacket
 

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KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
 

__________________________________________________________________________________________________________

All those crashes point to a bad drive

 

So at the very least, I'd start backing up data ASAP. 

[Airpewdiepie]

28 minutes ago, Radium_Angel said:

 

All those crashes point to a bad drive

 

So at the very least, I'd start backing up data ASAP. 

It's a 2tb drive... i dont have anywhere to back it up...

 

By any chance... The computer has a 3 year warranty... could it be covered by that? ive had this computer for a lil more than a year

[Radium_Angel]

7 minutes ago, Airpewdiepie said:

It's a 2tb drive... i dont have anywhere to back it up...

 

By any chance... The computer has a 3 year warranty... could it be covered by that? ive had this computer for a lil more than a year

The warranty should cover that yes, but they aren't going to care about your data, they're going to yank the bad drive, and slap in a new one and send it back and all your data will be gone.

 

Now, if you don't care about what data is on your hard drive, then problem solved.

[Flannelist]

4 minutes ago, Airpewdiepie said:

It's a 2tb drive... i dont have anywhere to back it up...

 

By any chance... The computer has a 3 year warranty... could it be covered by that? ive had this computer for a lil more than a year

Warranty would cover the replacement of the hard drive. But I doubt it will cover getting data off the failed drive if that's what's important. The warranty for the drive itself may, depending on what sort of hard drive it is, but if it's a prebuilt that's probably not gonna be the case.

[Airpewdiepie]

1 minute ago, Radium_Angel said:

The warranty should cover that yes, but they aren't going to care about your data, they're going to yank the bad drive, and slap in a new one and send it back and all your data will be gone.

 

Now, if you don't care about what data is on your hard drive, then problem solved.

I care about how long will it take to download it all haha.

i have a bad connection - 2mbps (200kb/s) and its about 1.5tb of data haha

[Airpewdiepie]

1 minute ago, Flannelist said:

Warranty would cover the replacement of the hard drive. But I doubt it will cover getting data off the failed drive if that's what's important. The warranty for the drive itself may, depending on what sort of hard drive it is, but if it's a prebuilt that's probably not gonna be the case.

Unlucky me because it's a prebuilt

[Radium_Angel]

Just now, Airpewdiepie said:

I care about how long will it take to download it all haha.

i have a bad connection - 2mbps (200kb/s) and its about 1.5tb of data haha

Additional hard drives or USB sticks of that size are cheap.

Personally, if you don't have any backups, I'd stop using that computer right now, the more you use it, the more chance it will fail for good.

[Airpewdiepie]

Just now, Radium_Angel said:

Additional hard drives or USB sticks of that size are cheap.

Personally, if you don't have any backups, I'd stop using that computer right now, the more you use it, the more chance it will fail for good.

I have to use it for my clases, i downt have anything else i could use.

 

I get it theyre not that expensive, but its still expensive where i live if we take into account the salaries 

[Radium_Angel]

2 minutes ago, Airpewdiepie said:

I have to use it for my clases, i downt have anything else i could use.

 

I get it theyre not that expensive, but its still expensive where i live if we take into account the salaries 

Let me give you some professional advice:

 

I did data recovery for a living. You have been given a break, in that your drive is telling you it's going to fail. Most people don't get that, they turn their system on one day and get "drive not found" error. 

Data recovery is insanely experience. On the order of several thousand USA dollars per drive. 

If your data is important to you, then start backing it up now, because when, not if, when that drive fails, it's going to cost you way more than a new drive to get it back.

Now, you have to ask yourself, how important is that data?

[Airpewdiepie]

1 minute ago, Radium_Angel said:

Let me give you some professional advice:

 

I did data recovery for a living. You have been given a break, in that your drive is telling you it's going to fail. Most people don't get that, they turn their system on one day and get "drive not found" error. 

Data recovery is insanely experience. On the order of several thousand USA dollars per drive. 

If your data is important to you, then start backing it up now, because when, not if, when that drive fails, it's going to cost you way more than a new drive to get it back.

Now, you have to ask yourself, how important is that data?

The data is mostly games by now, My important data is on my SSD now. 

 

What I'm most worried about is how long itll be to re-download everything.

 

The drive is gone now haha, doesnt show up, thats why i wrote this