Malware Issue - Need Help!

[Crimvos]

So I've made several posts on here about an issue where my games are temporarily running fine. Running games like Rocket League, CODBO Cold War. They should run 144hz but run 60hz. If I quickly minimze and go back in, it runs 144hz but goes back to 60hz. I think this is caused by Malware I got from downloading an Adobe Acrobat crack.

 

I've deleted all traces that I could find but the problem persists (I have also troubleshooted for other issues). At this point all I know to do is reset. 
The problem is, I have huge games and plugins for music production that are >100GB and want to keep them.

 

Should I factory reset to be safe or reset windows and keep personal files?

[DoctorNick]

So are you talking about display HZ? If FPS then it's another story.. 

Right click on desktop 

Press display properties. 

Then List Modes. Then choose resolution

[Crimvos]

15 minutes ago, DoctorNick said:

So are you talking about display HZ? If FPS then it's another story.. 

Right click on desktop 

Press display properties. 

Then List Modes. Then choose resolution

Hey,

 

This doesn't help unfortunately. I've already done most everything you can do relating to changing display settings. In the post I talk about resetting the pc not fixing

[PorkishPig]

29 minutes ago, Crimvos said:

Hey,

 

This doesn't help unfortunately. I've already done most everything you can do relating to changing display settings. In the post I talk about resetting the pc not fixing

Neither reset options will allow you maintain installed software. Secondary drives are not reset during a reset unless explicitly specified. Steam games can be transferred to a new Steam library (Settings > Downloads > Steam Library Folders) on a secondary drive via:

• Properties > Local Files > Move install folder...
• Steam Library Manager

1 hour ago, Crimvos said:

I think this is caused by Malware I got from downloading an Adobe Acrobat crack.

Doubtful. Uninstall GeForce Experience if you're using a laptop.