HELP! PC freezes during game.

[DaniExQw]

Hi, i have a pretty old pc but its enough for my needs. while im playing a game like csgo, valorant, fortnite. it runs decent ,120-150 fps but at random times in the game it freezes for about 2 to 4 seconds and i get a buzzing sound in my Headset. sometimes it starts to work again as normal after the 2 to 4 seconds but sometimes it crashes my whole pc. it used to work fine with no freezes it just recently started to freeze and its getting worse and more frequently , can somebody help me? i dont plan on buying a new pc since im a broke student. the spec are a xeon x5670, 18gb ram...

[CommanderAlex]

Firstly, don't SPAM forum posts asking for help...

 

Have you tried reinstalling your graphics drivers after using DDU to see if the issue goes away? What are your CPU/GPU utilizations like and temperatures? 

[DaniExQw]

sorry, just desperate. no, i have not tried reinstalling gpu driver. while in game my cpu stay at around 55,60 c and my gpu at like 81 c 

cpu usage around 40, 50 % and gpu usage at like 70, 80%. it started a month ago . and its getting more frequent my fps goes down from 200 to like 2, 3 fps and my screen freezes for around 4, 5 seconds it used to freeze for like 1, 2 seconds now its worse. it doesent freeze all the time but like every 10, 15 minutes while in game

[CommanderAlex]

15 minutes ago, DaniExQw said:

sorry, just desperate. no, i have not tried reinstalling gpu driver. while in game my cpu stay at around 55,60 c and my gpu at like 81 c 

cpu usage around 40, 50 % and gpu usage at like 70, 80%. it started a month ago . and its getting more frequent my fps goes down from 200 to like 2, 3 fps and my screen freezes for around 4, 5 seconds it used to freeze for like 1, 2 seconds now its worse. it doesent freeze all the time but like every 10, 15 minutes while in game

No worries, just quote me so I see that you replied back to my comment. What speed is your RAM running at? Have you tried reseating the memory sticks themselves? 

[DaniExQw]

2 hours ago, CommanderAlex said:

No worries, just quote me so I see that you replied back to my comment. What speed is your RAM running at? Have you tried reseating the memory sticks themselves? 

ok, so ram is running at 1333 mhz and i have tested it with memtest. i didnt see any problems. i havent tried reseating since im scared i might brake something 

[CommanderAlex]

2 minutes ago, DaniExQw said:

ok, so ram is running at 1333 mhz and i have tested it with memtest. i didnt see any problems. i havent tried reseating since im scared i might brake something 

No, you'll be fine you won't break anything. The motherboard will flex when pushing on both ends of the RAM stick into the slot which is perfectly normal as motherboards are made of rigid fiberglass with insulation between the different layers of the motherboard. So we know the memory is checked out to be ok. Are they in dual channel mode those RAM sticks and in the correct order? 18GB is an odd number and are usually in pairs of 2^x power (2^1 = 2, 2^2 = 4, 2^3 = 8, 2^4 = 16 etc.) 

[DaniExQw]

2 hours ago, CommanderAlex said:

No, you'll be fine you won't break anything. The motherboard will flex when pushing on both ends of the RAM stick into the slot which is perfectly normal as motherboards are made of rigid fiberglass with insulation between the different layers of the motherboard. So we know the memory is checked out to be ok. Are they in dual channel mode those RAM sticks and in the correct order? 18GB is an odd number and are usually in pairs of 2^x power (2^1 = 2, 2^2 = 4, 2^3 = 8, 2^4 = 16 etc.) 

pretty sure they are. 6 slots out of 6 are being used.

excuse my english, im from germany. 

[DaniExQw]

2 hours ago, CommanderAlex said:

No, you'll be fine you won't break anything. The motherboard will flex when pushing on both ends of the RAM stick into the slot which is perfectly normal as motherboards are made of rigid fiberglass with insulation between the different layers of the motherboard. So we know the memory is checked out to be ok. Are they in dual channel mode those RAM sticks and in the correct order? 18GB is an odd number and are usually in pairs of 2^x power (2^1 = 2, 2^2 = 4, 2^3 = 8, 2^4 = 16 etc.) 

its a office pc prebuilt. its a hp z400 v2

[CommanderAlex]

2 minutes ago, DaniExQw said:

pretty sure they are. 6 slots out of 6 are being used.

excuse my english, im from germany. 

 

1 minute ago, DaniExQw said:

its a office pc prebuilt. its a hp z400 v2

No worries, are you sure the X5670 is supported in that motherboard? According to HP Support information, it only supports 

• Intel Xeon W3503
• Intel Xeon W3505
• Intel Xeon W3520
• Intel Xeon W3540
• Intel Xeon W3570

[DaniExQw]

Yup, there is 2 versions of this prebuild ver 1 who only supports what u linked . and ver which supports x5670, x5650, x5680 , w3680, w3690. etc.. ive been gaming with this cpu for a year now.

[DaniExQw]

2 hours ago, CommanderAlex said:

 

No worries, are you sure the X5670 is supported in that motherboard? According to HP Support information, it only supports 

• Intel Xeon W3503
• Intel Xeon W3505
• Intel Xeon W3520
• Intel Xeon W3540
• Intel Xeon W3570

 

2 hours ago, DaniExQw said:

Yup, there is 2 versions of this prebuild ver 1 who only supports what u linked . and ver which supports x5670, x5650, x5680 , w3680, w3690. etc.. ive been gaming with this cpu for a year now.

 

[CommanderAlex]

2 minutes ago, DaniExQw said:

Yup, there is 2 versions of this prebuild ver 1 who only supports what u linked . and ver which supports x5670, x5650, x5680 , w3680, w3690. etc.. ive been gaming with this cpu for a year now.

Ah ok that would make more sense, dumb on HPs part for not making another support document for v2. Have you tried to see and compare your current setup with the memory modules in this PDF? (Note is does list that memory cannot be mixed.

http://resources.avid.com/SupportFiles/attach/Z400 Gen1 vs. Gen2 rev2.pdf

[DaniExQw]

2 hours ago, CommanderAlex said:

Ah ok that would make more sense, dumb on HPs part for not making another support document for v2. Have you tried to see and compare your current setup with the memory modules in this PDF? (Note is does list that memory cannot be mixed.

http://resources.avid.com/SupportFiles/attach/Z400 Gen1 vs. Gen2 rev2.pdf

i have compared everything, ive been trying to fix this for days, thanks for taking the time to help me.

[CommanderAlex]

Just now, DaniExQw said:

i have compared everything, ive been trying to fix this for days, thanks for taking the time to help me.

No worries, if you are getting stuttering, this is most likely an issue related to RAM and load. DDUing the graphics drivers can help alleviate the problem if it turns out to be that is the issue here. 

[DaniExQw]

2 hours ago, CommanderAlex said:

No worries, if you are getting stuttering, this is most likely an issue related to RAM and load. DDUing the graphics drivers can help alleviate the problem if it turns out to be that is the issue here. 

thats the annonying part, its not stuttering at all, its buttery smooth. it just freezes for like 4, 5 seconds every 10, 15 minutes. no stutters.

[CommanderAlex]

2 minutes ago, DaniExQw said:

thats the annonying part, its not stuttering at all, its buttery smooth. it just freezes for like 4, 5 seconds every 10, 15 minutes. no stutters.

For the bandwidth of the PCIe slot your graphics card is in, is it at the max x16 lanes? 

[DaniExQw]

2 hours ago, CommanderAlex said:

For the bandwidth of the PCIe slot your graphics card is in, is it at the max x16 lanes? 

how can i tell? 

[CommanderAlex]

1 minute ago, DaniExQw said:

how can i tell? 

Use a program called GPU-Z or in your BIOS settings, you should be able to see the bus interface of the current speeds. Note if you use GPU-Z, you have to put a load on the graphics card (a game or GPU intensive program) to see the maximum bus it goes as it usually automatically adjusts according to load. 

[DaniExQw]

2 hours ago, CommanderAlex said:

Use a program called GPU-Z or in your BIOS settings, you should be able to see the bus interface of the current speeds. Note if you use GPU-Z, you have to put a load on the graphics card (a game or GPU intensive program) to see the maximum bus it goes as it usually automatically adjusts according to load. 

i will check and get back to you.

[DaniExQw]

2 hours ago, CommanderAlex said:

Use a program called GPU-Z or in your BIOS settings, you should be able to see the bus interface of the current speeds. Note if you use GPU-Z, you have to put a load on the graphics card (a game or GPU intensive program) to see the maximum bus it goes as it usually automatically adjusts according to load. 

pcie x16 2.0 @x16 2.0 thats what it says in gpu z

[CommanderAlex]

Just now, DaniExQw said:

pcie x16 2.0 @x16 2.0 thats what it says in gpu z

Ok that's normal then and not bottlenecking... Are you using a lot of VRAM in games (Try turning down the settings and playing games to see if the issue goes away)? 

[DaniExQw]

2 hours ago, CommanderAlex said:

Use a program called GPU-Z or in your BIOS settings, you should be able to see the bus interface of the current speeds. Note if you use GPU-Z, you have to put a load on the graphics card (a game or GPU intensive program) to see the maximum bus it goes as it usually automatically adjusts according to load. 

http://gpuz.techpowerup.com/20/12/01/hum.png

[DaniExQw]

2 hours ago, CommanderAlex said:

Ok that's normal then and not bottlenecking... Are you using a lot of VRAM in games (Try turning down the settings and playing games to see if the issue goes away)? 

im running at competitive settings which is all low settings. i mostly play fortnite which is cpu intensive.

[CommanderAlex]

Just now, DaniExQw said:

http://gpuz.techpowerup.com/20/12/01/hum.png

Are you using a lot of VRAM overall while playing games? 

[DaniExQw]

2 hours ago, CommanderAlex said:

Are you using a lot of VRAM overall while playing games? 

its not exceeding 2gb vram it mostly stays under 1.5gb

edit: il check again really quick. im not sure