Error when Updating to 2004

[SEAL62]

Hi there

I currently have WIN 10 1909 as my OS and would like to Update it to 2004 or 20H2.

As soon as I start the Update, downloading begins and stops with error code 0xc190012e

I already did sfc and DISM, deleted Windows Update Files, tried Media Creation Tool, but nothing resolves the issue. Since I have a ton of software installed, I would like to avoid a fresh install, but unless I find a solution here, I guess that that is my only option.

 

BTW:

CPU i9-9900K

MB: Z390 Aorus Master

RAM: 32 GB Corsair Vengeance RGB PRo with XMP enabled (3000MHz)

GPU: RTX 3080 Aorus Master

SSD: Samsung 970 Evo Plus 2 TB

[Radium_Angel]

16 hours ago, SEAL62 said:

error code 0xc190012e

I'm going to assume you've tried all these fixes?

https://windowsreport.com/error-0xc190012e/

 

[SEAL62]

1 minute ago, Radium_Angel said:

I'm going to assume you've tried all these fixes?

https://windowsreport.com/error-0xc190012e/

 

yes

[Radium_Angel]

1 minute ago, SEAL62 said:

yes

What if you download the ISO on another PC and then install it on your existing system?

[SEAL62]

Just now, Radium_Angel said:

What if you download the ISO on another PC and then install it on your existing system?

Did that with the computer in my company, but that didn't resolve the issue either

[Radium_Angel]

6 minutes ago, SEAL62 said:

Did that with the computer in my company, but that didn't resolve the issue either

Hmmm

Since the ISO would already have been downloaded in full, the same error message pops up, or is it a different one when you go to install the update?

[SEAL62]

1 minute ago, Radium_Angel said:

Hmmm

Since the ISO would already have been downloaded in full, the same error message pops up, or is it a different one when you go to install the update?

Same Error Code 0xc190012e

[Radium_Angel]

Just now, SEAL62 said:

Same Error Code 0xc190012e

This is a tricky one. Give me some time to do more research.

[SEAL62]

Just now, SEAL62 said:

Same Error Code 0xc190012e

The only thing I found when looking for that error regarded 1903 but nothing about 2004/20H2

[Radium_Angel]

Just now, SEAL62 said:

The only thing I found when looking for that error regarded 1903 but nothing about 2004/20H2

Somewhere the 1903 has a bug in it, are there perhaps other updates (security, optional) that you could try to install to your existing install, and see what happens?

[SEAL62]

1 minute ago, Radium_Angel said:

Somewhere the 1903 has a bug in it, are there perhaps other updates (security, optional) that you could try to install to your existing install, and see what happens?

Every other Update (Network, Chipset, BIOS and so on) works perfectly fine

[Radium_Angel]

1 minute ago, SEAL62 said:

Every other Update (Network, Chipset, BIOS and so on) works perfectly fine

Ok, have you tried these commands?

 

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:WindowsSoftwareDistribution SoftwareDistribution.old

Ren C:WindowsSystem32catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

[SEAL62]

2 minutes ago, Radium_Angel said:

Ok, have you tried these commands?

 

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:WindowsSoftwareDistribution SoftwareDistribution.old

Ren C:WindowsSystem32catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Yes, but I did get some error messages while trying them. Would have to send you the exact message later as I am still at work

[Radium_Angel]

7 minutes ago, SEAL62 said:

Yes, but I did get some error messages while trying them. Would have to send you the exact message later as I am still at work

Yes please, new error messages will be helpful

[SEAL62]

15 minutes ago, Radium_Angel said:

Ok, have you tried these commands?

 

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:WindowsSoftwareDistribution SoftwareDistribution.old

Ren C:WindowsSystem32catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Error for "net stop cryptSvc": HELMPSG 2191

    My Windows is in German so I'll try to translate

    the requested stop, resume, or ending of that process is invalid

 

Error for "net stop bits": service is not running

 

Error for "net stop msiserver": Windows Installer is not running

 

[SEAL62]

9 hours ago, Radium_Angel said:

Yes please, new error messages will be helpful

Does that help?

[Radium_Angel]

10 hours ago, SEAL62 said:

process is invalid

 

Error for "net stop bits": service is not running

 

Error for "net stop msiserver": Windows Installer is not running

Hmm...sounds like your Windows update service is rather badly corrupted.

See if you can find the service name/files

 

http://batcmd.com/windows/10/services/cryptsvc/

 

[SEAL62]

18 hours ago, Radium_Angel said:

Hmm...sounds like your Windows update service is rather badly corrupted.

See if you can find the service name/files

 

http://batcmd.com/windows/10/services/cryptsvc/

 

cryptsvc.dll is present

I downloaded the batch file and klicked run as administrator

after Reboot net stop wuauserv works as intendet

 

net stop cryptSvc: the requested stop, resume, or ending of that process is invalid

 

net stop bits: Intelligent Background Service is not running

 

net stop msiserver: Windows INstaller is not running

 

Both Ren commands: File could not be found

 

When trying to Update, the same error message apears (0xc190012e)

[Radium_Angel]

19 minutes ago, SEAL62 said:

cryptsvc.dll is present

I downloaded the batch file and klicked run as administrator

after Reboot net stop wuauserv works as intendet

 

net stop cryptSvc: the requested stop, resume, or ending of that process is invalid

 

net stop bits: Intelligent Background Service is not running

 

net stop msiserver: Windows INstaller is not running

 

Both Ren commands: File could not be found

 

When trying to Update, the same error message apears (0xc190012e)

Something is severely borked in your system.

 

Do this, create a new user and try to update under that profile.

[SEAL62]

41 minutes ago, Radium_Angel said:

Something is severely borked in your system.

 

Do this, create a new user and try to update under that profile.

Same Error

[SEAL62]

43 minutes ago, Radium_Angel said:

Something is severely borked in your system.

 

Do this, create a new user and try to update under that profile.

Thanks for the help so far, btw

Tried some new things (although the situation didn't change yet)

[Radium_Angel]

41 minutes ago, SEAL62 said:

Thanks for the help so far, btw

Tried some new things (although the situation didn't change yet)

Bollox, that system is really hosed.

In the past, that you can remember, have to adjusted any Service settings, changing things from auto to disabled, perchance?

[Radium_Angel]

45 minutes ago, SEAL62 said:

Same Error

Check your services next to these (these are the defaults)

 

https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html

 

[SEAL62]

5 minutes ago, Radium_Angel said:

Bollox, that system is really hosed.

In the past, that you can remember, have to adjusted any Service settings, changing things from auto to disabled, perchance?

No sevice changes at all

[Radium_Angel]

3 hours ago, SEAL62 said:

No sevice changes at all

Out of ideas then, I know it's an odd thing to say, but I could connect remotely to your system (if you want a random person on the internet doing so) using TeamViewer, and see if I could perhaps find something out of whack by going through every single little setting in Windows that my decades of experience have taught me can go wrong with Windows, but beyond that, I think it's time to back up your data, wipe the system and start fresh.