System won't post with XMP enabled

[Jack0f5pades]

I recently bought a kit of 4 * 8gb sticks of G.Skill Trident Z NEO 3600mhz CL16 memory. After installation, everything was fine until I went into the bios to enable the XMP to get the kit to actually run at 3600mhz. But for some reason, after enabling XMP, the whole system refuses to post. The on board diagnostic code reads 07, which apparently means there is a memory error. After resetting the CMOS, the system boots like normal.

 

I spent an extra $45 to get this 3600 kit over the same kit at 3200, which is as high as this kit will reliably boot at. So I'm gonna be pretty disappointed if there's no way to run this kit at the advertised speeds. Is there anything I can do to remedy this issue?

[svmlegacy]

6 minutes ago, Jack0f5pades said:

I recently bought a kit of 4 * 8gb sticks of G.Skill Trident Z NEO 3600mhz CL16 memory. After installation, everything was fine until I went into the bios to enable the XMP to get the kit to actually run at 3600mhz. But for some reason, after enabling XMP, the whole system refuses to post. The on board diagnostic code reads 07, which apparently means there is a memory error. After resetting the CMOS, the system boots like normal.

 

I spent an extra $45 to get this 3600 kit over the same kit at 3200, which is as high as this kit will reliably boot at. So I'm gonna be pretty disappointed if there's no way to run this kit at the advertised speeds. Is there anything I can do to remedy this issue?

First off, we need to know the CPU and motherboard.

[Guest]

Just now, svmlegacy said:

First off, we need to know the CPU and motherboard.

Ryzen 9 3900X
Motherboard
Asrock B550 Extreme4
RAM
G.Skill Trident Z Neo 3600 CL16
GPU
XFX Radeon RX550 4GB
Case
Fractal Design Meshify-C TG
Storage
Team MP34 1TB NVME SSD
PSU
Enermax Revolution DF 850w 80+ Gold
Display(s)
Random 1920x1080 60Hz Insignia TV
Cooling
Scythe Fuma 2 CPU cooler
Keyboard
Corsair K55 RGB
Mouse
Corsair Harpoon RGB

[Guest]

I was just off getting the info.... lol

 

[svmlegacy]

4 minutes ago, ShrimpBrime said:

I was just off getting the info.... lol

And is it "F4-3600C16Q-32GTZN" or "F4-3600C16Q-32GTZNC" ? Interestingly the former is not QVL'd for B550, while the latter is, by G.Skill,

And neither by ASRock. @Jack0f5pades

(Sorry ShrimpBrine)

[Jack0f5pades]

1 minute ago, svmlegacy said:

And is it "F4-3600C16Q-32GTZN" or "F4-3600C16Q-32GTZNC" ? Interestingly the former is not QVL'd for B550, while the latter is.

F4-3600C16Q-32GTZNC. sorry the text is so big, I copied the serial from the site.

[Coolmaster]

1 minute ago, Jack0f5pades said:

F4-3600C16Q-32GTZNC. sorry the text is so big, I copied the serial from the site.

use crtl-shift-v to remove formatting from copy and paste.

[Jack0f5pades]

welp. Newegg doesn't do returns unless there is something actually wrong with the item, and I don't think that includes not running at the advertised speeds with my choice of board. Guess I'm out $45 and this kit has suddenly become 3200 only.

 

Edit: I remember now. I saw this kit in the compatibility section on Asrock's website. I just went and checked, and that was the RGB compatibility, not the memory itself. I feel pretty stupid now.

[Jack0f5pades]

2 minutes ago, Coolmaster said:

use crtl-shift-v to remove formatting from copy and paste.

thank you

[Guest]

2 minutes ago, Jack0f5pades said:

F4-3600C16Q-32GTZNC. sorry the text is so big, I copied the serial from the site.

You should have gotten the kit without the C at the end.... Then it would B-Die. 

 

It's not likely this kit will run 4 stick XMP with that 3900X. Even with B-Die, it would be kinda iffy.

 

That said, enable XMP, see if a manually input setting of 3200mhz posts up. 

[Coolmaster]

Just now, Jack0f5pades said:

welp. Newegg doesn't do returns unless there is something actually wrong with the item, and I don't think that includes not running at the advertised speeds with my choice of board. Guess I'm out $45 and this kit has suddenly become 3200 only.

Not reaching advertised speeds is enough of a reason for a return. If you talk to customer support they'll probably give you a free return.

[svmlegacy]

6 minutes ago, Jack0f5pades said:

F4-3600C16Q-32GTZNC

Copied off of the order? Not G.Skill's site?

Also, is the information ShrimpBrine posted accurate?

 

Assuming so, just to see if it's capable, let's enable XMP and manually set 1.4 V for the memory voltage (This is perfectly safe for the temporary).

 

If it boots up, assuming Windows OS, please post a screenshot of HWiNFO's summary screen.

[Jack0f5pades]

1 minute ago, ShrimpBrime said:

That said, enable XMP, see if a manually input setting of 3200mhz posts up. 

I did some testing, and it will run a max of 3333mhz no issues. As soon as I up it to 3400 and beyond, no dice.

[Jack0f5pades]

1 minute ago, svmlegacy said:

Copied off of the order? Not G.Skill's site?

Also, is the information ShrimpBrine posted accurate?

 

Assuming so, just to see if it's capable, let's enable XMP and manually set 1.5 V for the memory voltage (This is perfectly safe for the temporary).

 

If it boots up, assuming Windows OS, please post a screenshot of HWiNFO's summary screen.

Copied off the newegg order screen. I don't know which information you're referring to, but they haven't said anything inherently inaccurate yet. I'll set that 1.5v boot test real quick and get back to you in a couple minutes.

[Guest]

Just now, Jack0f5pades said:

Copied off the newegg order screen. I don't know which information you're referring to, but they haven't said anything inherently inaccurate yet. I'll set that 1.5v boot test real quick and get back to you in a couple minutes.

I pulled your system specs from your LTT profile. He's asking if they are accurate.

[Jack0f5pades]

1 minute ago, ShrimpBrime said:

I pulled your system specs from your LTT profile. He's asking if they are accurate.

Oh. Yes. I just updated those half an hour ago.

[Jurrunio]

What if you run 8GBx2 config? Does that allow the XMP profile to work?

[Jack0f5pades]

4 minutes ago, Jurrunio said:

What if you run 8GBx2 config? Does that allow the XMP profile to work?

Loading the default xmp profile with 2x8gb also results in a code 07 with no post. And also @svmlegacyupping it to 1.5v did nothing. Same result, code 07. 

[Guest]

Just now, Jack0f5pades said:

Loading the default xmp profile with 2x8gb also results in a code 07 with no post. And also @svmlegacyupping it to 1.5v did nothing. Same result, code 07. 

This is the kit you would have wanted I think. 

https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820232862

[Jack0f5pades]

Just now, ShrimpBrime said:

This is the kit you would have wanted I think. 

https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820232862

That is quite the price jump but for this situation, yes, that is probably what I would have wanted. 

 

In other news, I can post reliably with 3333mhz. I have no idea how much performance I'm losing by going with 3333 over 3600 but it's the best I can do. 

[Guest]

Just now, Jack0f5pades said:

That is quite the price jump but for this situation, yes, that is probably what I would have wanted. 

 

In other news, I can post reliably with 3333mhz. I have no idea how much performance I'm losing by going with 3333 over 3600 but it's the best I can do. 

Considering my Zen+ 2700X loves 2x8 at 3733mhz... I'd say you're at a small loss of performance.  

 

Night and day for gaming? Heck no. A couple FPS maybe.... 

[Jack0f5pades]

So to anyone still here, do you think it would be worth it to try and get Newegg to do a return and then just buy a 3200 kit? Or is it such a negligible loss in performance that it wouldn't be worth the effort, or the $45 I'd be saving?

[svmlegacy]

10 minutes ago, Jack0f5pades said:

Loading the default xmp profile with 2x8gb also results in a code 07 with no post. And also @svmlegacyupping it to 1.5v did nothing. Same result, code 07. 

Sounds like the memory controller really isn't liking the Hynix chips. I'm not so familiar with these chips or Zen2.

Next safe option could be to bump CAS Latency up to 18 or so, but this is a pure shot in the dark.

Another test would be to disable XMP, manually set 1.35 V on the memory, and 3600 MT/s. This results in attempting the looser timings (time basis) of the closest JEDEC setting.

 

Bumping the controller voltage miiiight help, but due to my inexperience with Zen2, I'll let someone else make that recommendation.

[Jack0f5pades]

1 minute ago, ShrimpBrime said:

Night and day for gaming? Heck no. A couple FPS maybe.... 

Considering my GPU and monitor at the moment, I doubt I'd even notice. With that being said, I'll paste my last comment: 

 

do you think it would be worth it to try and get Newegg to do a return and then just buy a 3200 kit? Or is it such a negligible loss in performance that it wouldn't be worth the effort, or the $45 I'd be saving?

[Guest]

3 minutes ago, svmlegacy said:

Sounds like the memory controller really isn't liking the Hynix chips. I'm not so familiar with these chips or Zen2.

Next safe option could be to bump CAS Latency up to 18 or so, but this is a pure shot in the dark.

Another test would be to disable XMP, manually set 1.35 V on the memory, and 3600 MT/s. This results in attempting the looser timings (time basis) of the next JEDEC setting.

 

Bumping the controller voltage miiiight help, but due to my inexperience with Zen2, I'll let someone else make that reccomendation.

From what I've seen at this forum, this particular kit with 16-19-19 timings never seems to play well.

Yeah, the B-Die is more expensive, but theres a good reason for it.